Jenny Brandis
11th July 2005, 02:49 AM
I have come to the conclusion that Australia is too big.
To aid my budding interest in bobbin making I decided to order a bottle of Shellawax from Perth.
Day one - email company with order for one 500ml bottle of shellawax
Day two - salesman (Geoff) emailed to say that the package is wrapped and ready to go
Day two - Geoff emailed to say that it is flammable so needs to go via courier and as dangerous goods - freight $34 + $10 DG fee
Day two - emailed Geoff to add to purchase (freight justification) - 2nd bottle and grinding wheel
Day four - Geoff emailed asking for answer to his second email of day two
Day four - forwarded my day two answer as the original must have got lost in cyberspace
Day nine - Geoff emails asking for answer to his second email of day two
Day nine - copy and pasted day four's forwarded email to geoff
Day ten - Geoff emails receipt of day nine email from me. Promises to send same day.
Day ten - courier company pick up parcel from Geoff (Friday). Geoff emails to let me know it will be here on Monday.
Day seventeen - emailed Geoff asking where it is
Day seventeen - Geoff contacts courier - their records show it as picked up on day 10, left Perth day 10 and in Kununurra
Day seventeen - I contact courier - their records show it as picked up on day 10, packed on NW truck on day 10, but also sitting on their loading dock in Perth on day 13
Day seventeen - courier rings to say item was unpacked from NW truck on day 10 as truck too full and DG's come off. Will be on next Fridays truck
Day seventeen - emailed Geoff up to date info and scan of my first bobbin (getting quite friendly now)
Day eighteen - Geoff emails back - yes, that is ONE, now go turn a few more while you wait for parcel
Day nineteen (Friday) - courier leaves Perth with MY parcel
Day twentytwo (Monday) - courier delivers parcel - wrong size grinding wheel and no requested catalogue
And *they* wonder why people go Troppo up here!
To aid my budding interest in bobbin making I decided to order a bottle of Shellawax from Perth.
Day one - email company with order for one 500ml bottle of shellawax
Day two - salesman (Geoff) emailed to say that the package is wrapped and ready to go
Day two - Geoff emailed to say that it is flammable so needs to go via courier and as dangerous goods - freight $34 + $10 DG fee
Day two - emailed Geoff to add to purchase (freight justification) - 2nd bottle and grinding wheel
Day four - Geoff emailed asking for answer to his second email of day two
Day four - forwarded my day two answer as the original must have got lost in cyberspace
Day nine - Geoff emails asking for answer to his second email of day two
Day nine - copy and pasted day four's forwarded email to geoff
Day ten - Geoff emails receipt of day nine email from me. Promises to send same day.
Day ten - courier company pick up parcel from Geoff (Friday). Geoff emails to let me know it will be here on Monday.
Day seventeen - emailed Geoff asking where it is
Day seventeen - Geoff contacts courier - their records show it as picked up on day 10, left Perth day 10 and in Kununurra
Day seventeen - I contact courier - their records show it as picked up on day 10, packed on NW truck on day 10, but also sitting on their loading dock in Perth on day 13
Day seventeen - courier rings to say item was unpacked from NW truck on day 10 as truck too full and DG's come off. Will be on next Fridays truck
Day seventeen - emailed Geoff up to date info and scan of my first bobbin (getting quite friendly now)
Day eighteen - Geoff emails back - yes, that is ONE, now go turn a few more while you wait for parcel
Day nineteen (Friday) - courier leaves Perth with MY parcel
Day twentytwo (Monday) - courier delivers parcel - wrong size grinding wheel and no requested catalogue
And *they* wonder why people go Troppo up here!