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  1. 7th July 2017, 08:27 PM #1
    neksmerj
    neksmerj is offline Product designer retired
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    Default Can't play Youtube videos

    For some stupid reason, I can no longer play Youtube videos, everything was fine until last night.

    I can call up a video, view all the various choices, click on one and it doesn't load.

    A youtube blank screen comes up with rotating circles in the middle, and nothing.

    I did a Malware scan, nothing serious turned up, and did a restore windows 10.

    I have ruled out a problem with Youtube itself as I can play the videos on my iPhone.

    Any clues as to what to try next.

    Ken
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  3. 8th July 2017, 07:09 AM #2
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    Chief Tiff
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    Default

    Have you tried using a different web browser; ie Chrome, Firefox, IE, Edge?

    Will they play through 3rd party sites; eg try to play a video that is embedded in a forum post?

    When you did a restore did you do it to reset it to a previous version, ie the settings that were used last week?

    My computer knowledge is pretty abysmal but if absolutely nothing at all works then I would suspect the problem is in the video driver software of your computer.
    Nothing succeeds like a budgie without a beak.
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  4. 8th July 2017, 04:51 PM #3
    neksmerj
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    Default

    My computer skills are abysmal also, scanning the web for clues, I came across a suggestion of setting my Chrome browser to "incognito mode" and wallah, I can now watch Youtube videos again.

    Why is this so? It's a dirty fix so I'm hoping someone can suggest the proper fix

    Ken
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  5. 8th July 2017, 05:02 PM #4
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    Big Shed
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    Default

    Usually when videos won't play it means that Adobe Flash has to be updated, which happens with monotonous regularity.
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  6. 9th July 2017, 01:09 AM #5
    neksmerj
    neksmerj is offline Product designer retired
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    Hi Big Shed, I tried updating Flash which didn't change anything, also I did fiddle around with some flash settings, and I don't know what I did, which is annoying, but Youtube videos are now playing as before.

    There where two settings somewhere that said, "run flash" and "ask before before running flash". Both were ticked so un-ticked "ask before running flash".

    Ken
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  7. 9th July 2017, 04:27 AM #6
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    Junkie
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    Have you tried clearing you cookies/cache?
    To clear specific cookies i.e. YouTube only, try this: https://support.google.com/chrome/answer/95647
    To clear all cookies, see this: https://support.google.com/accounts/answer/32050

    YouTube dropped Adobe Flash for HTML 5 in 2015, so unless you have a really old browser or OS... it shouldn't matter.
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