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  1. #1
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    Default The dreaded "Blue Screen of Death"

    I've been getting the blue screen of death recently (4 times over the last 3 days). I've run AVG, Spybot, CHKDSK, CCleaner, and defragged C: drive. I haven't installed any new programs or hardware for ages. Anything else I can try before I call in my local PC guru?

    Running Win 7.

    Blue Screen.jpg
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

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  3. #2
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    Rollback your pc to a date prior to this happening and see if it still does it
    The person who never made a mistake never made anything

    Cheers
    Ray

  4. #3
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    Default

    What hardware did you add recently? This includes removable USB drives (please remove all and try rebooting).

  5. #4
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    That's a RAM allocation error.

    You say that you haven't installed any new HW or SW recently, but has Windoze performed any updates? If so, a rollback would be a good first step.

    If not, it's likely to be failing RAM or system HDD as most other causes (eg. bad drivers or sw) require something to change or it would've already fallen over long before now.

    As you say you've already CHKDSKed the HDD, I'd suggest testing the RAM. If you're comfortable with making bootdisks, I recommend obtaining and running Memtest86+ - Advanced Memory Diagnostic Tool They have pre-compiled versions that are suitable for autoboot USBs, CD-ROMs, etc.

    Even if your RAM test out fine, it's always nice to have another quality tool in your toolbox.
    I may be weird, but I'm saving up to become eccentric.

    - Andy Mc

  6. #5
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    Quote Originally Posted by Midnight Man View Post
    What hardware did you add recently? This includes removable USB drives (please remove all and try rebooting).
    As I stated in the OP. I have not added any hardware/software for al least 6 months, including USB drives.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  7. #6
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    There was an update run on the 15/6. Details below:

    Windows Malicious Software Removal Tool x64 - June 2018 (KB890830)

    Installation date: ‎15/‎06/‎2018 12:19 PM

    Installation status: Successful

    Update type: Important

    After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product.

    More information:
    http://support.microsoft.com/kb/890830

    Help and Support:
    http://support.microsoft.com


    2018-06 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4284826)

    Installation date: ‎15/‎06/‎2018 12:15 PM

    Installation status: Successful

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  8. #7
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    So, you're running Win7, huh?

    That last update (KB4284826) may be the root of your problems if you have an older machine.

    See: https://www.extremetech.com/computin...s-on-older-pcs

    I don't know whether this is the cause of your particular problem, but M$ is discontinuing support for W7 very soon... which is a sad thing IMO.

    If it is the cause, a rollback should fix it. Then 'hide' the update in Update manager so you don't cop it again.

    Personally, I've just finished switching back to Linux. Not even gonna dual-boot anymore, not if Win10 is any part of that equatiuon.
    I may be weird, but I'm saving up to become eccentric.

    - Andy Mc

  9. #8
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    I had a look at going back to a previous point, but there are no restore points available earlier than the update.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  10. #9
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    You could try giving the pc a blowout with air - I use a Beaver type blower and not a compressor as they can introduce moisture to the guts of the pc - to remove any dust/ dirt and this has got rid of this problem in the past along with repeated turn offs of the pc until i get the the screen that says -USE LAST KNOWN GOOD CONFIGURATION

    MIKE

  11. #10
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    Google search has numerous causes for this.....

    Here is what I'd try...

    Strip & clean M/B & RAM.

    Swap RAM around in the sockets.

    Swap RAM for known good RAM.

    Remove AVG & change to Avira.

    Uninstall last MS Update.

    Back up all data.

    Buy new computer.

    Have a beer.
    Cliff.
    If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.

  12. #11
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    Just had another thought.... do you have a big hammer?
    Cliff.
    If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.

  13. #12
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    Thanks everyone for your suggestions, (even the big hammer). The computer has been running for a week now without any more blue screen incidents, seems to have fixed itself.
    One thought I had is that my C: drive is a SSD and is probably 3 years old, could that be causing these issues? I understand that SSD's have a limited lifespan.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  14. #13
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    Quote Originally Posted by Grumpy John View Post
    One thought I had is that my C: drive is a SSD and is probably 3 years old, could that be causing these issues? I understand that SSD's have a limited lifespan.
    I've not heard that - I got 10 years out of one in my Dell Laptop b.2006, RIP 2016 and never a moment's trouble. Towards the end I got a few blue screens like yours, but a restart or two seemed to fix it.
    Regards, FenceFurniture

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  15. #14
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    SSDs do have a limited life span, typically 2 to 3 years.
    I haven't seen one cause a BSOD.

    What brand is it?
    There is a free tester for Samsung drives here. https://www.filehorse.com/download-samsung-magician/
    This one might work. https://www.filehorse.com/download-crystaldiskinfo/

    There are others here but I don't know how good they are. https://mashtips.com/ssd-health-test...monitor-tools/
    I'd be worried about getting a load of spyware from some of these programs.
    Cliff.
    If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.

  16. #15
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    Kingston SV30S37A120G.
    Because of it's limited size it only contains the operating system. I have 3 external HDD's for documents, photo's, music, video, and backup. AppData_Local folder is also on an external HDD.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

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