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  1. #1
    Join Date
    Nov 2006
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    Heidelberg, Victoria
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    Default transfer contacts from iphone to iphone

    Did not get any response in my last thread re iphone5 not receiving emails, all contacts lost.

    I've lost all contacts on my iphone 5 and want to know how I can tranfer all my contacts from my iphone 4.

    I tried a number of software programs to do this and they didn't work. I have iTunes installed.

    I should add I tried this, opened iTunes, turned on iphone 4, then connected it to my computer, and synced it.

    disconnected iphone 4 and plugged in iphone 5. At the end of the syncing process I got this message. iPhone cannot be synced, unknown error (-54)

    Any clues?

    Ken

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  3. #2
    Join Date
    Dec 2014
    Location
    Willunga, Australia
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    Default

    It depends....However.

    When you move from iPhone A to iPhone B you need to backup and restore.

    Plug iPhone A into your computer and when it comes up in iTunes make sure it completes a backup. You should then see something like "Latest backup 12:42 today".

    You then connect iPhone B into your computer and when it comes up select "Restore". You will then be given a choice of backups. Select the one you just took from iPhone A.

    This will restore all of your settings.

    There is actually a lot more to it but that should get you back to where you were.

    John

  4. #3
    Join Date
    Dec 2014
    Location
    Willunga, Australia
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    Default

    Oh, as a post script....

    I always do a full reset on any new iPhone. I recently did this multiple times after my 7 purchase.

    1. Backed up my 6 then did a restore to my new 7
    2. Full reset on my old 6
    3. Backed up the wife's 5 and did a restore to my old 6
    4. Reset her old 5
    5. Backed up her dad's 4 and then restored to her 5

    To do a full reset
    Settings-> General->Reset->Reset All Settings - then enter your iTunes password

  5. #4
    Join Date
    Nov 2006
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    Heidelberg, Victoria
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    Default

    Yanis, it seems this procedure doesn't work. I backed up the old phone, then swapped phones and proceeded to restore the newer one, however iTunes reports the two phones are different, can't remember the exact wording.

    Ken

  6. #5
    Join Date
    Dec 2014
    Location
    Willunga, Australia
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    735

    Default

    Quote Originally Posted by neksmerj View Post
    Yanis, it seems this procedure doesn't work. I backed up the old phone, then swapped phones and proceeded to restore the newer one, however iTunes reports the two phones are different, can't remember the exact wording.

    Ken
    I had the same issue. The new phone was on an older OS version than the phone I was replacing. I was on a public beta on the new phone.

    I had to start as a new phone, set up to download the beta then once I had updated I could so the restore.

    Also ... see your other thread for an alternate suggestion.

    John

  7. #6
    Join Date
    Nov 2006
    Location
    Heidelberg, Victoria
    Age
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    Default

    In the finish after having no luck, I visited my local Telstra shop.

    I took both phones, iphone 4 had all the contacts, iphone 5 did not. They transferred all my contacts from 4 to 5. Before starting there was a catch, a $29 charge, still, I thought it was worth it.

    Returning 20 mins later all was done. The transfer was done on a bank of computers hidden away and looked impressive. I showed even more gratitude when there was no charge. I love my Telstra shop.

    Ken

  8. #7
    Join Date
    Apr 2001
    Location
    Perth
    Posts
    10,810

    Default

    I recall being able to copy music to an iPhone without iTunes. This was on an old Windows computer. I have since moved to Macs. Anyway, I did a quick search for the software, and came up with something similar. Try this link for imazing.com ..

    https://imazing.com/features/transfe...xAmxoCbLvw_wcB

    Regards from Perth

    Derek
    Visit www.inthewoodshop.com for tutorials on constructing handtools, handtool reviews, and my trials and tribulations with furniture builds.

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