Thread: Beware of bosch power tools

I have been buying spares for my tools for nigh on 40 years. Since the internet came along I have always followed this procedure.
- Go the ereplacementparts or similar and get a part number and US price.
- ring the manufacturer in OZ (Makita, Bosch etc) to check if the part number is OK or has been superseded and if they have it in stock- they won't give a price.
- take the US price, divide it by 0.75c and I usually have the price within a couple of dollars
- check price through my local hardware, Bunnies etc and order part. As I said, price is usually within a couple of dollars

I wanted a part for my Dewalt thicknesser so when I was at the WWshow I asked the guys on the Dewalt stand where to buy spare parts. Answer was "any reseller".

So did my usual;
- part number and price from ereplacementparts - $9.48 and actual USA Dewalt spare parts site $8.32. Looking at about $11.50 to $13 AU.
- check price through Bunnies and after three phone calls to say Dewalt said part number was wrong, then emailing me a diagram and me picking the part which actually had the original part number I gave them, they came back with a price - $22.99 and it was in stock. I asked why the high price and they said ring Dewalt which I did. Part comes from Switzerland they tell me.
They tell me Dewalt have a retail spare parts outlet in Victoria so ring them which I do - $18.58.
Why so dear I ask - part comes from Switzerland and, I quote "we have been told to say that part of the pricing is shipping and storage and that adds to the cost". I said "Dewalt USA and ereplacementparts have shipping and storage costs and look at their prices" which they did.
"we'll get back to you" .

Still waiting.

Why worry about a couple of dollars? It's the cost of other more expensive spares like rollers, chains, sprockets etc that I may need down the track.

BTW When I asked Bunnies re the $4.40 odd higher price they quoted vs the retail price, their answer was "bring in the quote and we'll beat it by 10%"