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29th September 2014, 07:37 AM #1Member
- Join Date
- Mar 2010
- Location
- Newcastle
- Posts
- 62
Dewalt DCD985 no worky no more + replacement from the green warehouse?
So when i pressed the trigger all I get is a quick flash of light and nothing else no rotation anywhere.Any suggestions to look for troubleshooting? Given I'm getting this flash of light it's at least getting power to the switch so it's either motor or clutch?
Just passed 12 months solid use it came from the big Bunnies box will they replace if I walk in with it this morning (+reciept) or is it a send away for repair deal with dewalt or do you find the problem yourself and buy the parts?
Either way I'm going there first thing for a really really really long extension lead anyway got a job to finish a country mile from any power source (of course)
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29th September 2014 07:37 AM # ADSGoogle Adsense Advertisement
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29th September 2014, 08:40 AM #2
Can't help on the repair, but I do know from a mate who runs one of the bunnings tool shops, they do just replace most walk up returned faulty tools....so worth a try for my money....good luck...
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29th September 2014, 02:37 PM #3Member
- Join Date
- Mar 2010
- Location
- Newcastle
- Posts
- 62
got on the blower when they opened the phone muppet said take it to wherever they repair it with receipt.
Bit of a knob jockey about it too
They refunded another drill I had no questions within the 30day satisfaction period.Also returned a battery at the time.
Realised a week later I wasn't refunded for the battery the register jockey didn't realise they were separate and stuck it back in the box (drill was a skin) and after a bit of quizzing about wether or not I did in fact also return the battery (yeah I made it up) and trying to bamboozle me with return jargon they tracked down the drill I returned in the tool department on the shelf ...... with the battery in the box too.
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30th September 2014, 04:36 PM #4SENIOR MEMBER
- Join Date
- May 2004
- Location
- Sth. Island, Oz.
- Age
- 64
- Posts
- 754
I might be wrong, but I thought DeWalt, like every other "quality" tool company these days offer a 3 year warranty.
What is it? A mains or cordless tool, and what?
Otherwise, the first thing I look at in a tool failure is worn brushes.
Better quality tools these days have "auto-stop" brushes that stop the tool before any damage is done....Sycophant to nobody!
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30th September 2014, 04:42 PM #5Member
- Join Date
- Mar 2010
- Location
- Newcastle
- Posts
- 62
oh yeah 3 year warranty off getting fixed now.
I was asking regarding if it was a case of swap & replace with them or leave it with them or take it somewhere else.
Was a case of take it somewhere else just gonna be cordless for a week
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