Thread: Robland NX410 Pro review(?) and the after sale service

Before I made the decision to go with the Robland, I searched the internet extensively on the Robland and its history. but there wasnt anything on the new NX410 Pro, quite a few comments about its older machine, I know Robland bought the Knapp a few years ago and transferred the design to the new machine, anyway, here is my review:

28th May, paid for the machine at Jacks
29th May, discussed with their logistics team about the delivery, got an email from the logistics about the delivery detail, when and what I needed to do, date and time the assembly crew will arrive to align the machine and I will need to sign off the commissioning certificate after the assembly.

31st May, machine arrived on time, the truck driver is an experienced guy but the delivery guy isnt, a corer of the machine was slightly pushed out while unloading from the tail lift(driveway is on a slope), very fortunate it was not a structural item and can be hammered back easily.

Given the machine needs to be aligned, I took liberty to play around with the machine over the weekend, tweaking adjustments, just to familiarise myself with it.

4th June, my electrician wired up the machine and tagged the lead.

5th June, 3 assembly crews arrived at 830am, spent 4 hours trying to align the sliding table, finally got it right at lunch time( the sliding table is between 0.2 and 0.3mm higher than the saw table at any given point), spent another 4 hours to adjust the thickneser and the jointer, the crew left at 530pm. Said they will be back next morning. Got a call from the logistics that they will arrive at 11am the next day.

6th June, same crew turned up at 11am, finished off the adjustment for morticer and final adjustments, all good.

The Spindle moulder shaft accuracy is +/-0.02mm about its axis, Planer/thicknesser outfeed table is spot on (lots of adjustment screws to play with), sliding table is +0.2mm on both ends(as per the book), mortiser I am yet to find out as I was not there.

Originally Jacks only allowed 2 guys @ 4 hours each for the delivery, assembly and the alignment, because they spent much longer than that, I went to them just to make sure that I don’t have to pay for the extra hours, and I was told that not to worry, it’s a new machine and this is the first time the technician adjusted the bigger Robland combination.

The machine has a lot of adjustment screws, I thought some of them I will never need to touch, but they are there.

I made a few cut with the sliding table saw last night, there is not a lot of vibration. The spindle moudler is very quiet compare to a router table, the 16 inch thicknesser gives much less noise than my 15inch straight knife thicknesser, not sure if the Tersa cutters made any differences on that, I didn’t feel the need to put the ear muffler on, the noise is slightly more than my mate's spiral cutter but less than the standard straight knives.

The technician commented the buzzer will be out of alignment by about +/-0.2mm everytime I change it to thicknesser mode, it wont accumulate but rather stay within the region of 0.6mm as both the table pivots around a shaft.

This is my first combination machine and I look forward to use it (maybe this weekend), probably will add some photos later.