Thread: Never ever buy cheap tools

Have they responded?

Originally Posted by

Have they responded?

Unfortunately no . But that matters little to me. The message was because i care about Bosch. Its a shame they don't seem too.

Probably just hit the delete button. Once a condescending silly statement like "It has caused me to believe that someone in the company is apparently bent on discrediting this old and innovative company" they couldn't be bothered as any response would most probably lead to more.

My dear friends and fellow carpenters. I must say that i hardly think i was exercising an attitude of patronizing superiority in my above statement regarding the Bosch miter saw. I was sincere when i said "I am and always will be a supporter of Bosch tools". If it means that by telling them the truth about how i feel is condescending. Then so be it. And to be honest, I don't want or need a response from them. Thank you for your comment.

It was just that part that they would not respond to. Because it was a silly statement and if you work in customer service these are red flags. They ask themselves "where is this going to go?"

So they err on the side of caution and say nothing.

Your observations were quite accurate. Sadly lost as they would have just deleted them.

Keep in mind I only said that comment was silly and condescending.

And nowhere did I suggest you had displayed an "attitude of patronizing superiority"

cheers

Originally Posted by Charlee43

Unfortunately no . But that matters little to me. The message was because i care about Bosch. Its a shame they don't seem too.

As a Bosch lover I would like to see you post it to one of their social media sites and see what response you get

https://www.facebook.com/BoschAustralia

Originally Posted by Damienol

As a Bosch lover I would like to see you post it to one of their social media sites and see what response you get

https://www.facebook.com/BoschAustralia

Even with what you have said Charlee, I think it's a little remiss of Bosch not to at least acknowledge your email as it's not just a whinge letter but constructive criticism from a faithful user. Cheers, crowie.

G'day Dazzler, Please don't think i was at all offended by your response my friend. I appreciate any response from a seasoned member such as yourself. And i thank you for that. I must say however that according to our beloved Websters dictionary, here is the following regarding the word condescending: Exhibiting an attitude of superiority; Patronizing. I assure most sincerely i mean no insult nor am i offended in any way by your reply. I admire boldness and honesty above all else. I see that in the wisdom and truth in what you say.

Thank you Damienol for your informative post sharing the Bosch address. I will indeed post a copy of that email on that site. Thanks again for your help.

G'day Crowie I want to thank you for re posting Damienol's message. It was important that i didn't miss that. I am going to that site to place my email as soon as i leave here. Thanks again.

I have posted the email on the site you suggested Demienol my friend, along with these three pictures depicting the areas of concern. I have also posted them here so you can also see the thing that had to be dealt with in order to make the saw operable. Again, this is not something your average homeowner would consider doing. In all likelihood he would therefore be at a loss for his investment in this saw. Being a serious supporter of Bosch products i find this disturbing and somewhat of a worry.


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I'm afraid that these days you get what you pay for, I learnt a long long time ago that the purchase of Handyman quality tools is a false economy

My first mitre saw was a sub $50 saw from Bunnings. Turn it on once and returned for a Makita weekend warrior saw, thought it was a good saw back then.


Over the years I have learnt my lesson never ever buy cheap tools, if you are to buy something, buy once and let it be.

Recently I had to remove a 500kg mortiser off its pallet, I can either spend $250 on renting a proper crane for a day, buy a cheap knockoff engine crane for $300 or buy a properly made in Spain engine crane for $1400. I endup buying the Spanish crane. The cost of the mortiser was $15k NZD, lifting it with a $300 crane and hoping everything will go smoothly is simply nothing but a foolish thought.

sometimes I do still fall in the trap though....

Originally Posted by Charlee43

Im posting this email that i sent to Bosch in order to let everyone know never ever buy cheap tools. In support of Bosch, my favorite tool maker i will say that the Bosch professional (Blue) model GCM 12 GDL should have been my choice. Its 3 times the money but well worth it in the long run.

I have been a believer in Bosch tools since the coming of the Bosch d handle Jig saw. That is for over 30 years. I have and still do believe in Bosch products. Im sad to say this is not a thank you note. Nor is it a congratulation statement. I have a Bosch PCM 1800 sd trim saw. It has caused me to believe that someone in the company is apparently bent on discrediting this old and innovative company. Why else would anyone let a product such as this be marketed by the worlds greatest maker of power tools? Whats wrong with it you ask?? Well where do i start. I could just say its a peace of junk unworthy of the Bosch signature But that wouldn't help to fix it much. So here you go..First of all The method of setting zero or any degree of angle is what i call a soft stop. A guess at best.Not even remotely accurate.Secondly, The slide guide arm is to sloppy. I had to add washers to prevent it from bending and causing the the cam to jam up and the arm that the cam rides on is way to soft and easily bent. Add to that the soft cast metal little bit that holds it in place is fragile and easily broken off. Thirdly, The cheap plastic handle Or clamping lever and bushing inside it didn't last a week. I used it to change the bevel once. After that it simply would not work. It would just spin.. Making the saw useless as a compound miter saw. I am a carpenter of over 50 years, so i have altered the saw to make it work. Not a likely thing your average home owner would think to do.They would simply tell everyone what a peace of junk Bosch sold them. I want you to know that i own a cabinet shop filled with Bosch tools. I don't mind telling you i don't like my mates seeing this patched up Bosch saw in my shop.They all know that i strongly support Bosch products. I always will ! But when i see junk like this being marketed by the greatest Innovator and manufacturer of products in the world. It makes me angry. This saw should never have passed the test to be released as a Bosch product.


Sincerely concerned Charles Todd


Having said all that i dont really feel any better. I don't like sending grumpy emails. But if it helps to let them know what a poor excuse it is for a trim saw...Maybe its all worth it.

I must admit that in my opinion something is definitely wrong with Bosch Blue. I was always a big fan of Bosch cordless tools, however for the past couple of years I've noticed that some of Bosch tools became inferior to compare to DeWalt. This is obviously very personal opinion.
As an example I can say that Bosch cordless saw is not as good as Dewalt one, I gave the Bosch one a wrest couple of months ago, got Dewalt instead, same applies for Cordless reciprocating saw and multitool. Has anyone tried to hold Bosch multitool as appose to DeWalt one?
All tools that I have mentioned have exactly the same problem: they not user friendly. what i mean is that all of them designed for the person with a huge hands. Unfortunately my hands are medium size, so using these tools was almost a torture for me. As a result, I convert to DeWalt, at least 50%.