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Thread: Triton Rubbish
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8th February 2014, 11:29 AM #31Senior Member
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You are being misled. As a qualified barrister I can assure you that consumer law protection provides that you have an absolute right to a full refund. The magic words that most stores understand are "This item is not fit for the purpose it was sold for." It is your option not the storekeepers to decide if a repair is good enough. I know from personal experience that you are not alone. I had the same router which lasted a bit longer than yours but only a matter of months.
Good luck
Shedman
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8th February 2014 11:29 AM # ADSGoogle Adsense Advertisement
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14th March 2015, 09:50 AM #32
Triton MOF001 ....rubbish and its legality
Shedman, thanks for adding absolute clarity to the discussion....no argument there it seems. Question is if you have a repair done and it too crashes in the same manner does that come under "This item is not fit for the purpose it was sold for". Because by this time you are probably "Out of warranty" in utter unbelieving dismay as indeed I am.
This thread makes it pretty clear that the product is pretty hit and miss, there must be more out there in the same situation who do not belong to Forums such as this who finish up in my situation where having had the repair done it too claps out and you decide to cut your losses and heave it up in the loft to gather dust.
I will say though that the packing material is excellent ... under my ownership it travelled down from Auckland when I bought it, back up to Auckland twice for repairs and back down twice....still solidly all to gether and not looking too bad either....its the contents that wont stand the test!!!
David
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21st May 2015, 04:58 AM #33Novice
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- Nov 2005
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- Leicester UK
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Triton Router
I have recently bought a Triton TRA001 and it is superb. Couldn't wish for better.
Paul<script type="text/javascript" src="safari-extension://com.ebay.safari.myebaymanager-QYHMMGCMJR/de69929b/background/helpers/prefilterHelper.js"></script>
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21st May 2015, 07:57 AM #34
Paul, I do hope it runs well for you and you have not the slightest problem ...... mine has now gone from The South Island and I hope the chap who bought it for $80 gets it going again and has far better luck than I did.
Meantime my Hitachi M12V is fantastic .. different kettle of fish.
David
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21st May 2015, 10:58 AM #35Power corrupts, absolute power means we can run a hell of alot of power tools
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21st May 2015, 12:08 PM #36
Hi Superbunny ..... Yes indeed the M12V does have soft start and I mean ... it does have soft start. The Triton I had was as though it didn't know anything about soft start. I was wary of the Hitachi because various comments mentioned it was a big powerful router. Anyway I bought this one 2nd hand on Trademe for NZ$280 along with a complete set of the Triton router bits in their original box. The Hitachi had about 8 hrs maximum work and is like new. The serial number gives it a birth date of April 2012.
I plugged it in and held on firmly the first time I switched it on mindful of the comments and the kick the Triton MOF001 gave. The soft start was just that probably around 3,000 rpm, slight pause at that and then over to full speed .... just like a "Roller" pulling away from the Kerb. Can't say I have found it to be a beast at all and definitely easier to handle than the MOF001.
I did a lot of research before I bought the Triton ... but not in the right direction, it was all about how good they are and not about the problems they have. Now I have come to the conclusions that early Tritons were and still are good, the ones in the middle have problems as do some of the models like mine, about 3 years old. Another point I have arrived at is that whilst the Triton features and other of the latest Routers have their down sides as much as the positives and I am happy that the Hitachi does not pretend it concentrates on what it is .... a Router.
Having been bitten twice with the Triton (2 armatures) I was very careful about what to replace it with, one thing being it had better have "Made in Japan" stamped on it. The M12V met the bill and I cannot say I am disappointed. It has also been pointed out Hitachi make there own armatures in their own specialised factory.
Anyway I am super happy with the Hitachi M12V, it may not have all the super doopa bells and whistles but it seems that it is an honest, solid well made machine..... the soft start is excellent ... virtually no kick at all.
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8th June 2015, 11:50 AM #37Intermediate Member
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- May 2009
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I've been using a triton TRA001 in a triton router table but it too has died with armature problems. I'm reluctant to get another triton. I do like the above table feature of changing bits though. Does anyone know of a router that has the above table bit change feature to use in the triton table?
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8th June 2015, 05:58 PM #38
Triton Armature
footrot;1871465 ....I've been using a triton TRA001 in a triton router table but it too has died with armature problems. I'm reluctant to get another triton. I do like the above table feature of changing bits though. Does anyone know of a router that has the above table bit change feature to use in the triton table?
Hello footrot,
I fully sympathise with you over your armature failure and agree with your reluctance to repair it. I did and so with my 2nd failure after not a great deal of work being already around $180 down was not at all ready to throw a further $240 the same way.... a very expensive router.
Anyway I sat down and had a lot of thought..... read much deeper into Triton Router problems in not only this wonderful website but another too. I also analysed the good things about the Triton innovations and closely looked at the items in the manufacture, the clutch for raising and lowering, the lock to hold the collett when changing bits and the switch lockout for the power and how it all interelates. I decided that as many of the good points there were they also introduced potential problems, indeed I had experienced silly little annoyances when it was mounted in the table with the power switch lock on but the table power switch off plus the power unplugged which I always do anyway trying to raise the collett above the table .... it doesnt happen, for good reason of course but it all made for little annoyances.
So I came to the conclusion perhaps its just as well to run with a router which has the KISS answer....back to basics.
The manufacture had to be good, so I looked for the "Made in Japan" label as number 1 price came into matters of course which basically tied it down to Hitachi or Makita. Hitachi have their own armature spinning manufacturing arm I'm told. I also happen to have a 2 speed Hitachi drill which I bought back aways in 1978 and it is still going strong .... a Hitachi M12V with about 8 hrs 'on the clock' came up on Trademe with a set of Triton router bits all for $280. Checking the serial number with Hitachi in Auckland and it was made in April 2002. I bought it ...... wow, what a great buy and am I glad I didn't blow that on another armature for the Triton. Put the Triton on Trademe for $80 and its sold. Sold the Triton Router Table as well and now am nearly finished making my own design simple Router table ... details elswhere on this site.
As for the winding above the table I came to the conclusion that by tilting the table top up all the adjustments could be quite easily done so what the heck. I might get one of the many Gizmo's to wind the router up and down .... but not in any hurry.
Hope you can find a M12V Hitachi .... buy it its a great router.... far better than the Triton.
David
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8th June 2015, 09:19 PM #39
David
Nice solution.
My first under the table router was an M12V. Excellent router. I just wore it out. I now have the large Triton. Basically it has been good. Only issue was that the spring assist mechanism, which I should have removed for inverted use, popped out through the plastic housing! As I never use this machine the conventional way up it is not an issue, but I would have been right royally P****d off if it was the only router I had.
I notice that PWS have introduced a fixed base router specifically for inverted use in a dedicated lift system (it has no handles and is just the motor body). It looks fabulous (1800W I think), but I haven't had the courage to look into the price yet. I am sure somebody can supply that information.
Regards
PaulBushmiller;
"Power tends to corrupt. Absolute power corrupts, absolutely!"
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26th August 2015, 08:37 PM #40New Member
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26th August 2015, 11:43 PM #41Chainsaw carpenter
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I like to refer to the rule book rather than offer opinion
https://www.accc.gov.au/business/tre...ts-obligations
I acknowledge that others have provided the advice contained within that link, but a link is handy to have on hand when discussing your options and rights with the retailer.
It helps maintain a level headed and civilised discussion from my experience.
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27th August 2015, 10:06 AM #42
Thylacene
I think Shedman made reference to this being the case in post #31, but it is nice to have the back up information in a tangible and incontrovertible format.
I can see any number of disgruntled consumers rocking up to the store with a copy of this document in their back pocket.
In fact I recently replaced my TRA001 as the old one expired: Armature problem, but it was about eight years old and the Hitachi M12V I had before that lasted about the same time so I am not being too precious about the Triton's demise. I note that much of the dissatisfaction mentioned previously was one of the smaller model Triton routers.
However, I am mindful that the latest TRA001 may not be made to the same standard as the originals. I went with the Triton again because my bench is set up for the Triton ( I have an Incra router plate and set of insets which I will set up one day) and because of it's capability to change bits above the table. We will see how it goes.
Any problems and it will be returned. Thanks again for the link.
Regards
PaulBushmiller;
"Power tends to corrupt. Absolute power corrupts, absolutely!"
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27th August 2015, 07:35 PM #43Chainsaw carpenter
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Paul,
We are folk of a similar mind, about two years ago I bought the TRA001 and mounted it in a table for exactly the same reason. Admittedly it has not had the use I would like it to have, but for what work it has done it is meeting expectations. It will get a flogging shortly, but I need to get my bench finished first. The other aspect was the option to raise or lower without spending the dough on a dedicated lift.
As to the legislation, the appropriate course of action if the OP wants to push the point, is to collate the positive reviews of the product that refer to longevity, print a copy of the ACCC info and send it by registered mail and if possible, email, to the retailer requesting an appointment to discuss terms for replacement or refund stating preference.
This constitutes the body of evidence that will be required should the need to engage the relevant legislative authority (the ACCC) to enable them to pursue the matter further.
I speak from hard won experience, but in saying that, I won (not a router issue).
Thy
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29th August 2015, 02:20 AM #44New Member
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- May 2015
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