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Thread: Vendor honesty
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2nd April 2019, 08:13 AM #1
Vendor honesty
I would like to thank the many vendors who I have purchased small lots from in this market place for their honesty and clear descriptions of the offerings.
A little while back I purchased a lot that on receipt I believed was misidentified, as I noticed the items were not of similar properties to similar samples of the quoted species. I mentioned that to the vendor in a PM and said that I was still happy with the items. The vendor recently contacted me as they had a visit from a mate with more knowledge of timber ID, so he became aware that he had made an honest and genuine mistake in the identification and apologized for his error.
I truly appreciate the vendors honesty in "fessing up", but it is an error that we have all made. No harm done, I'm happy with the quality of the items received and will enjoy using the wood. I also look forward to his offerings in the future.Mobyturns
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