Thread: Tpg email service closer!

Same is happening for iiNet users but the instructions so far have provided details to have the email address migrated to "The Messaging Company" for continued hosting of that address.

You can keep your current email address
TPG email addresses | TPG Support
Of course this means you are a customer of "The Messaging Company" and charges may be incurred from that organisation in the future (after15 September 2024)

Originally Posted by droog

Same is happening for iiNet users but the instructions so far have provided details to have the email address migrated to "The Messaging Company" for continued hosting of that address.

Thank you, Yes iiNet and TPG are owned by the same company.
The Messaging Company is a third party company who we’ll have to pay for next year if we want to keep our original email address.
Cheers crowie

I was put in this position when Chariot decided to sell on. Or close. Not sure which now.
It has taken me over twelve months to convince various organisations to change to my new email address.
Almost impossible with some including Government departments and service providers.
Hope I have finally done it, but still get emails to the old address that will end very soon.
Good luck with your fforts to change.

John

Cripes I'm in the same boat! I've had TPG as my standalone email service since the early 2000s. Bugger.

Got sick of providers changing hands or closing so I went to google mail so far so good a proper pain changing all the contacts.

I moved to using gmail, hotmail (now outlook) or similar emails years ago as it makes it much easier to change ISP. Plus back when I was using TPG email they did not appear to be doing any blocking/filtering of obvious phishing emails or other really suspect email senders.

Originally Posted by Pete57

Plus back when I was using TPG email they did not appear to be doing any blocking/filtering of obvious phishing emails or other really suspect email senders.

That's why I quit TPG years ago. Tens of thousands (yes you read correctly) of spam emails choking my address and they couldn't give a rats.

This article may help - How to Switch Email Accounts Without Losing Emails - Techlicious

ps my advice would be to take up the TPG offer with The Messaging Company as it will greatly reduce the stress of changing (before mid Sept) all possible accounts etc linked to your existing email address/es remember you may have more than one. That will give you ample time to wade through the trauma of changing accounts etc.

Be warned this can also occur with your mobile phone number (MNS) if for some reason it is cancelled or "ported" (legally or illegally) to another service provider and there is no guarantee that you will ever get it back, resolved, or receive compensation for the grief. In my case a Telstra CSO incompetently disconnected my MNS number during a routine transaction causing me lots of grief and started a long battle with Telstra! I won eventually but I had to pull out all stops. The process does not favour the complainant! Surprise surprise. Compensation ha ha ha ..... Being an ex-employee (40 years as a surveyor with them) of Telstra made not one iota of difference but at least gave me some insight in how to fight them!

For a few dollars a year (more money, I know) you can organise your own domain name, and providers can offer an email service (more money, again). But the fees aren’t horrendous. You get to choose the email names you like/want, which is nice. You can also have multiple email addresses. Sometimes, unlimited. And if you want to you can experiment in creating a website running off that domain name (that can involve more money. Frustrating, I know).

Why have multiple email addresses?

It can be useful if you want to provide an address to someone for some reason but are uncertain as to their authenticity. It’s so easy to create [email protected] and if it turns out to be a scam you delete the address, or you can put a forward on that address to your usual address until you're sure of things, and later you can give them the correct address.

If you know you’re going to get junk mail (online shopping stores you like to visit) then give them a junk email address. Then you never have to see their advertising promotions.

Of course, if you ever change your ISP your email address will stay with you.

Originally Posted by ErrolFlynn

For a few dollars a year (more money, I know) you can organise your own domain name, and providers can offer an email service (more money, again). But the fees aren’t horrendous. You get to choose the email names you like/want, which is nice. You can also have multiple email addresses. Sometimes, unlimited. And if you want to you can experiment in creating a website running off that domain name (that can involve more money. Frustrating, I know).

Why have multiple email addresses?

It can be useful if you want to provide an address to someone for some reason but are uncertain as to their authenticity. It’s so easy to create [email protected] and if it turns out to be a scam you delete the address, or you can put a forward on that address to your usual address until you're sure of things, and later you can give them the correct address.

If you know you’re going to get junk mail (online shopping stores you like to visit) then give them a junk email address. Then you never have to see their advertising promotions.

Of course, if you ever change your ISP your email address will stay with you.

Good advice - until your hosting service closes!

I guess that would be true, but you'd always own the domain name. You'd just need to find a new hosting service and you'd be up and running again with the same email addresses. Your friends and business contacts would never know of any change.

Originally Posted by ErrolFlynn

I guess that would be true, but you'd always own the domain name. You'd just need to find a new hosting service and you'd be up and running again with the same email addresses. Your friends and business contacts would never know of any change.

or for some reason your domain name renewal is not renewed or is gazumped.

The real issue here is that there is very little in the way of consumer protections for affected customers. It appears that TPG are being quite respectful of their existing customers as I can't see anywhere that they are legally obligated to provide the interim service.

Originally Posted by crowie

Who else can I go to without going to google mail, please?

What's wrong with Gmail?

Originally Posted by Mobyturns

or for some reason your domain name renewal is not renewed or is gazumped.

The real issue here is that there is very little in the way of consumer protections for affected customers. It appears that TPG are being quite respectful of their existing customers as I can't see anywhere that they are legally obligated to provide the interim service.

I suspect it highly unlikely a domain name would be gazumped; provided of course, you keep renewing it on time. Forget to pay the bill and the name will be up for grabs.

I think TPG own Internode. I've been with Internode for years and recently got an email saying they were going to dump users' web space. I rather liked the web space that was offered. I'd set up my family tree information there and I got the occasional contact from people I never knew existed, who were on similar hunts for family members. So, I was disappointed (and a touch angry) over their decision. I was miffed because I saw the web space as much of a service as web access. Apparently, Internode/TPG don't share that view. Fortunately, there are other companies that offer free web space.

Internode made no mention of dumping their email service. I use it for little and it's full of spam. Though, sometimes I have to go there to verify various login credentials. It could be very awkward if anyone has their Facebook etc account linked to an email address that's about to be decommissioned.

Originally Posted by crowie

Who else can I go to without going to google mail, please?

Actually, there are a lot of options available. A quick Google search will return more than enough for you to consider as an alternative. Though, their setup often requires some authentication before an account is created. It might be as well to get an account started before the plug is pulled on your existing email service.