Thread: Another ebay Fur Ball

Dear excitement200*,

HI...I got this in the post this week. You might have mentioned that the envelope had rust spots. This once beautiful arbor is rusty, and hence unuseable. Kindly advise ho you'd like to proceed?

Greg

To which he replied:



Greg, The item is fully useable. I would have liked to open it for the photo but then I can't call it "brand new" as per ebay policy. Thus the photo in the add is very clear about "rust spots", on the packaging. Now you've opened it, it may exhibit slight "flight rust" as the germans call it, just as you've stated. As the arbor is fully hardened and tempered you can simply remove this "flight rust" easily with a wire wheel. It could also probably come off with degreaser. The dimensions / tolerances are totally unaffected as it is fully hardened. Apologies for the inconvenience, as it was unintentional. I trust you will have many years of use with the beautiful arbor. Regards Brad


To which I sent:


Dear excitement2009,

Brad, that is ########, sorry. You don't seem to have any trouble spelling rust in your reply, why the silence in the description? And it is not flight rust, whatever the hell that is, it is deeply pitted rust of some long time duration i.e. not done in shipping.

Degreaser to remove rust? Sorry, I'll go ahead and file a paypal complaint: there's no way I am going to use this in any of my spindles.


Dear xxxxxxxxxx,

Obviously you can't see a picture, and I've never had trouble spelling rust either. email me a picture of this so called "destructive rust" that you makes it unable to be used. How deep is it pitted anyway ? What ######## indeed for your spindles - is it going to infect them ? If you have spindles then you are old school engineering and thus have rusty old drills you put in them - so who is the ########### now ?, Flight rust is rust caused by moisture during transit. Google it and you'll find out. email address is [removed on edit . Since I have your address, if you lodge a paypal issue, I'll arrange for it to be picked up in person including all wrapping and postage materials. For $5.00, Are you one of those people that buy using paypal just so you can complain and get your money back ? ......

- excitement2009


Dear excitement2009,

Sure I can see a picture Brad, just cannot tell rust from shelf stains. Don't try to pretend that you are unable to describe something honestly. Also, the envelope that it was pictured in wasn't sealed, so don't claim that you were unaware of its condition.

With regard to this taper arbors, they need an umblemished surface to work properly. Pitted rust, even if ground away, leaves an obviously less than perfect surface to mate with the taper. I'm not worried about rust infecting my spindles, but rather them being scored by a damaged arbor.

I own no rusty old drills, nor rusty arbors. So much for ########. Now then: I do use Paypal for a variety of reasons. About once every 80 or so transactions someone thinks $5 is more important than honesty. I dislike that, so I make it a point to get my money back. Why you would let this get to that stage is beyond me. Why would you even comment about the paypal? Are you one of those sellers that tries to cheat people every chance they get?

Greg

Dear xxxxxxxxxx,

The envelope was sealed, thats why it was pictured in it in the ad. where is the photo to proof what you are saying ?. YOU first mentioned Paypal 4 messages ago that you were going to file a complaint - have a look. As you are quick to do this - I think you are one of those people that ######## about goods to get your money back. Again where is the picture?
To remove rust don't use a grinder - use a wire wheel. High quality Rohm arbors won't spin in a spindle unless the spindle is worn. Even a grinded out spot on an arbor won't score a spindle either as it is metal missing. You need to have a burr to cause a spindle to score. You won't get a burr or a grind spot using a wire wheel to remove rust.

- excitement2009


Dear excitement2009,

Listen Brad, while this has been entertaining and all, I cannot quite figure out why you are making such a big deal about refunding a tiny bit of money so that I don't feel that I've been cheated. I'll be happy to take a photo, but you don't need it since you already admitted the package was rusty. I will post the photo, and this entire email exchange, on a machinist's website so that your other potential customers can also get some entertainment (and warning) value.

WRT to ########, have a look at my 847 positive feedback, including more than you as a seller. Then look at yours. Then at mine. See where I'm going with this?

While I appreciate your advice on how to salvage a brand new arbor (as it was described) I am not going to do any "repairs" to this item. I am not going to use a wire wheel on it for reasons already mentioned. If it had been correctly described, and offered for free I would have declined.

So that leaves Paypal. I mentioned it because I wrote to you with a complaint, and your response was to dish up some happy horseshit about how to fix it. For $5 I didn't want to get into a huge thing, but now you have become my hobby for this week. Just to review: YOU misstated the item condition. I bought it in good faith. I wrote to discuss. YOU tried to deflect that. THEN I mentioned paypal. YOU still have not offered a full refund for whatever reason. SO, enjoy the process, the feedback and the rest.

Warmest regards, etc..."


This is only a five dollar item, but I post this here as a caveat to those who might be seeking a chuck or arbor on ebay.

Greg

Go Greg
One question. If that's flight rust, where the hell did they fly it from???
He is clearly going to regret his own attitude very quickly. I would say good luck but you are certainly battling an unarmed man here. His name is on my list. Thanks for the heads up.

Phil

Yes Greg the arbor looks a bit sad but it looks good compared to that mac keyboard in the photo...

That Mac keyboard, I'll have you know my good man, is a shining example of industrial design. Artful both in design and execution, it serves not only as a keyboard, but a photographic prop, a small surface plate and a welcome respite from the blue screen of death.

Also, as the resident IT guru and groundskeeper I cannot waste any time on trying to get a computer to work. The Mac may be a poser's computer, but it always works, right out of the box.

Or at least it did until it got infected with flight rust.

I too would have been led astray by the seller's offering and photo. And I most probably would not have read all of his feedback comments so there would be a good chance I would have missed the "no comment " response left by the buyer of one of his Rohm chucks. I 've been clipped my share of times, but you are communicating (or were) with someone who has no idea. Degreaser for .... sake.

BT

"Flight rust"

What a tosser.

Originally Posted by Greg Q

That Mac keyboard, I'll have you know my good man, is a shining example of industrial design. Artful both in design and execution, it serves not only as a keyboard, but a photographic prop, a small surface plate and a welcome respite from the blue screen of death.

Also, as the resident IT guru and groundskeeper I cannot waste any time on trying to get a computer to work. The Mac may be a poser's computer, but it always works, right out of the box.

Or at least it did until it got infected with flight rust.

Hi Richard
I bet you didn't see that response coming (insert big smiley here)
I will get those things working properly one day

Phil

HI Greg,
What a charmer you have yourself there. I've been pretty lucky and not had to deal with many of those.

You and your old school engineering, I wonder what this new school egineering is that needs arbors but not spindles?

Thanks for the heads up

Stuart

Thanks for the heads up, He is saved with a copy and past of this decussion on my avoid list.

He knew it was worth nothing so he cunningly posted it on ebay with that photo.
It's sellers like this that bring ebay down. I have had a few little problems but it's always been overseas sellers. Most Aussies are honest, but not him evidently.

Dave

Greg Q,
Obviously you missed seeing the hidden message in the ebay listing we are talking about. That message is in the sellers user name "excitement2009'.

There is a crytic message, and that being "excitement" in the fact that you could actually use this arbor as a precision tool, rather than as a punch drift for driving old bearings off axle shafts, for which it would be more appropriate. Very exciting indeed. How much more excitement do you expect for a mere $8.00?

Further to my above post, I went to the web site as advised be excitement2009,-
www.roehm-spannzeuge.com and ther eis no mention of the flight rust being included with your arbor, think of it as that you got a bonus.

Originally Posted by Steamwhisperer

Hi Richard
I bet you didn't see that response coming (insert big smiley here)

heh heh, I did....Greg and I have the utmost respect for each other* except for our choice of operating system.

well I let him think i respect him

Originally Posted by .RC.

heh heh, I did....Greg and I have the utmost respect for each other* except for our choice of operating system.

well I let him think i respect him

You mean...you mean, (sniff) that was all an act? How dare you!

I'll bet your computer can't do this: 

GQ