Thanks Thanks:  0
Likes Likes:  0
Needs Pictures Needs Pictures:  0
Picture(s) thanks Picture(s) thanks:  0
Results 1 to 11 of 11
  1. #1
    Join Date
    Apr 2005
    Location
    Kununurra, WA
    Posts
    117

    Smile Shopping Kimberley Style

    I have come to the conclusion that Australia is too big.

    To aid my budding interest in bobbin making I decided to order a bottle of Shellawax from Perth.

    Day one - email company with order for one 500ml bottle of shellawax
    Day two - salesman (Geoff) emailed to say that the package is wrapped and ready to go
    Day two - Geoff emailed to say that it is flammable so needs to go via courier and as dangerous goods - freight $34 + $10 DG fee
    Day two - emailed Geoff to add to purchase (freight justification) - 2nd bottle and grinding wheel
    Day four - Geoff emailed asking for answer to his second email of day two
    Day four - forwarded my day two answer as the original must have got lost in cyberspace
    Day nine - Geoff emails asking for answer to his second email of day two
    Day nine - copy and pasted day four's forwarded email to geoff
    Day ten - Geoff emails receipt of day nine email from me. Promises to send same day.
    Day ten - courier company pick up parcel from Geoff (Friday). Geoff emails to let me know it will be here on Monday.
    Day seventeen - emailed Geoff asking where it is
    Day seventeen - Geoff contacts courier - their records show it as picked up on day 10, left Perth day 10 and in Kununurra
    Day seventeen - I contact courier - their records show it as picked up on day 10, packed on NW truck on day 10, but also sitting on their loading dock in Perth on day 13
    Day seventeen - courier rings to say item was unpacked from NW truck on day 10 as truck too full and DG's come off. Will be on next Fridays truck
    Day seventeen - emailed Geoff up to date info and scan of my first bobbin (getting quite friendly now)
    Day eighteen - Geoff emails back - yes, that is ONE, now go turn a few more while you wait for parcel
    Day nineteen (Friday) - courier leaves Perth with MY parcel
    Day twentytwo (Monday) - courier delivers parcel - wrong size grinding wheel and no requested catalogue

    And *they* wonder why people go Troppo up here!

  2. # ADS
    Google Adsense Advertisement
    Join Date
    Always
    Location
    Advertising world
    Posts
    Many





     
  3. #2
    Join Date
    Oct 2004
    Location
    nsw
    Age
    52
    Posts
    595

    Default

    Hi Jenny,

    I nearly fell over when I saw this! I'm in Sydney, and I ordered some stuff over internet on Thursday arvo. it's now Monday (2 work days later), and if I don't see it today I'll be wondering why. Guess I must be used to living in the 'big smoke'. 3 work days is the most I've ever had to wait for any 'stock items' to be delivered to my door. Usually 2.

    I looked up Kunannara on the net, and now I understand! I'll bet it's a lovely place, but as much as I'd like a bit more space and decent scenery, I'm a bit too used to having everything available nearby.

    Was planning on getting outta Sydney one day (so i can build a BIG shed for my toys) but maybe I'd better factor this into the decision. The internet makes remote shopping easier, but if you have issues, then delay times blow out considerably.

    Hope you get it sorted soon.

    How are the bobbins coming along? Was pleased to see you post pictures of your first effort. Put more up when you can.

    Ian.

  4. #3
    Join Date
    Oct 2003
    Location
    Kentucky NSW near Tamworth, Australia
    Age
    85
    Posts
    3,737

    Default

    Last year I built a DIY projector and had to order some components from USA.

    I placed the order on the Internet on the 9th of the month and recieved them on the 15th of the same month delivered to my door and I live in the middle of NSW 55klms from the nearest town.

    I placed an order for a piece of toughened glass with a local supplier in Tamworth and it took me five weeks to get it and i had to go the 55klms to pick it up.

    And they think they are effecient.

  5. #4
    Join Date
    Nov 2003
    Location
    Australia and France
    Posts
    8,175

    Default

    Twice I have ordered a piece of machinery from a large supplier in a capital city near me, to be delivered (125k's).

    On both occasions the equipment was in stock and was courier delivered.

    On both occasions I also ordered parts/accessories from Lee Valley in Canada, by normal airmail, not courier.

    Once, the Canadian parcel arrived on the same day as the Brisbane delivery.

    Once it arrived two days earlier!

    Kununurra is nearly half way to Canada (going the other way), so I reckon that should be your first port of call, then for adhesives, UBeaut stuff and so on, go direct to the manufacturer!!

    This is NOT a crack at all Aussie companies. I continue to deal with all who provide decent service and there are quite a few of them. I just go elsewhere now if I get that sort of service, because just as I have found that buying nice tools makes a difference to my work, buying from people who care about what they are doing also makes a difference. (An expensive difference I may add, because I like buying stuff from them!)

    Cheers,

    P

  6. #5
    Join Date
    Jul 2005
    Location
    City
    Posts
    24

    Default Hello

    I am in Melbourne and have been ordering stuff from Jim.

    Always get my stuff within a day or 2.

    His website is http://www.cws.au.com

    Even though your further away I can't see why Jim can't deliver to you stuff within the week.

    Good Luck with it.

    Joe

  7. #6
    Join Date
    Dec 2001
    Location
    Pomona, QLD
    Age
    73
    Posts
    546

    Default

    Jenny, maybe you should phone them next time, is that the "Geoff" from Carbatech - they have a 1800 number - on the back of their catalogue - I am unable to put my hands on my catalogue at the moment so cannot give you the number. Timbrecon also have a 1800 number. It is better to talk over the phone than to swop emails. Living in Darwin I know all about waiting for deliveries and problems with some freight companies.

    All the best and keep up the good work with the bobbins.


    Peter

  8. #7
    Join Date
    Jan 2003
    Location
    Perth,Western Australia.
    Posts
    616

    Default

    This may help
    Carbatec Perth.........1800 886 657
    Timbecon.........1300 880 996

    Macca

  9. #8
    Join Date
    Jan 2004
    Location
    Over there a bit
    Age
    17
    Posts
    2,511

    Default

    I find it heaps easier to do most of my shopping via the interenet, my experience so far.

    Ubeaut stuff, order it online, over the phone whatever, it gets here pretty quick.

    Hand tools, order online from LV, heaps quicker/cheaper.

    Adhesives, other than hide glue, real pain in the posterior.

    Big Stuff, too expensive, too slow, too scared of SWMBO so I don't get any.
    Boring signature time again!

  10. #9
    Join Date
    Dec 2001
    Location
    Pomona, QLD
    Age
    73
    Posts
    546

    Default

    I have ordered stuff over the internet but I feel that it much better to actally talk to sales staff sometimes, seems to be a lot more interactive than swopping emails - a lot quicker to sort out any queries etc, but if you kow EXACTLY what you want the internet would be fine. Most places will let order internet specials over the phone anyway.

    Peter

  11. #10
    Join Date
    Jul 2005
    Location
    City
    Posts
    24

    Default

    The good thing about Jim Carrols Online Shop (http://www.cws.au.com) is he dispatches the goods purchased either on the same day or the next day depending when you order. So if you ordered stuff at night with my experience its sent next day. The other good thing is Jim has regular specials marked in red through out his site which gets updated every day or 2 or 3. You can also call for advice as Jim is a fellow turner.

    I don't know many websites that ship your goods within 24 hours.

    Hope this helps.

    Joe

  12. #11
    Join Date
    May 2005
    Location
    Italy
    Age
    78
    Posts
    313

    Default

    Australia is just next door for me

    That is where I am buying my lathes from. About two months delivery lead time just because of shipping...
    BUT IT IS WORTH IT
    http://www.la-truciolara.com/
    La Truciolara is the workshop where I do my shavings.

Similar Threads

  1. Beginners Advise on old 'hoy' style boat building
    By peterowensbabs in forum BOAT RESOURCES / PRODUCT SEARCH
    Replies: 4
    Last Post: 28th April 2005, 03:37 PM
  2. Shopping for a wife
    By echnidna in forum WOODIES JOKES
    Replies: 3
    Last Post: 24th January 2005, 05:57 PM
  3. Japanese style saw
    By Toggy in forum JAPANESE HAND TOOLS
    Replies: 1
    Last Post: 6th August 2004, 09:02 AM
  4. Opinions on 'Newer" Style Triton Dust shroud needed
    By Jock_Jock in forum TRITON / GMC
    Replies: 5
    Last Post: 23rd September 2003, 10:27 PM
  5. A woman is shopping .........
    By hook in forum WOODIES JOKES
    Replies: 0
    Last Post: 8th October 2000, 07:39 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •