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  1. Replies
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    Hi BMKal, I think the problem with email has...

    Hi BMKal, I think the problem with email has returned to that forum. I'll see if I can find an hour this evening to reconfuire it so it works the same as this site and will be more reliable.
  2. Thread: Slow to open

    by steven
    Replies
    23
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    1,490

    So far so good boss :2tsup:

    So far so good boss :2tsup:
  3. Replies
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    IMPORTANT Hi there, good pickup! will get that updated.

    Hi there, good pickup! will get that updated.
  4. Replies
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    1,251

    IMPORTANT The email issue has been resolved :2tsup:

    The email issue has been resolved :2tsup:
  5. Replies
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    IMPORTANT We're still working through some minor issues,...

    We're still working through some minor issues, the one with the most impact is emails are being blocked. Will Update here once that has been solved.
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    IMPORTANT This ended up taking to well after mid night....

    This ended up taking to well after mid night. apologies for the delay.
  7. Replies
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    IMPORTANT Short outage tonight 18th october 2022

    Hi all

    Just letting you know there will be an outage for approx. 2 hours tonight while we move the site to upgraded (faster) server infrastructure. It will begin at about 6:30pm.

    After the...
  8. Replies
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    HEADS UP Thanks, I got the alert at about 7:30 and had to...

    Thanks, I got the alert at about 7:30 and had to restart a few services on the server.
  9. Thread: Slow

    by steven
    Replies
    4
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    1,517

    Thanks China, we've made some config changes to...

    Thanks China, we've made some config changes to the database server and will monitor it throughout the day.
  10. Replies
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    The server was down for about an hour and...

    The server was down for about an hour and required the assistance of the data centre to bring it back online.
  11. IMPORTANT Thanks. I can see our monitoring is also showing...

    Thanks. I can see our monitoring is also showing some temp slow downs between 2 and 3pm. I'll have a look through the logs tonight and see if I can workout what the cause was. Likely dodgy bots...
  12. Replies
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    Hi guys This has been fixed now, was caused by...

    Hi guys

    This has been fixed now, was caused by a coding error sorry. If you continue to have the issue, please force a browser refresh.

    thanks for letting us know

    cheers
  13. Replies
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    I've also used them for 10 or 12 years, I think...

    I've also used them for 10 or 12 years, I think Neil also does They're a pretty rock solid ISP. The forum email is sent via Amazon SES, most days 96-97% is delivered which is quite good for a site...
  14. Replies
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    Nothing we're doing over the weekend will have an...

    Nothing we're doing over the weekend will have an impact on email. Will be in touch @Chrism3 the blacklist issue you're having is a bit odd, i'd still like to get to the bottom of it.
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    Possible downtime tonight 7pm-8pm EST

    Hi all

    There will be some server upgrades carried up this evening between 7pm and 8pm. The length of downtime will be minimised as much as possible.

    thanks
  16. IMPORTANT Hi there That timeout would have been caused...

    Hi there

    That timeout would have been caused by me backing up the database and then making a bunch of major changes to how it's configured. There would have been several periods where it was...
  17. IMPORTANT Hi there, the dababase server handles between...

    Hi there, the dababase server handles between 550,000 - 750,000 queries per hour. Sometimes the queries can queue up and it might take 10 seconds or more to run a query when it'd normally take a...
  18. Replies
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    Hi there What browser are you using on...

    Hi there

    What browser are you using on android?

    thanks
  19. Replies
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    Hi there Would it be possible to take a...

    Hi there

    Would it be possible to take a screenshot next time you notice this? either post it here or send it to neil or myself.

    thanks

    steve
  20. Replies
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    Hey thanks! I'm not sure if this helps or is...

    Hey thanks!

    I'm not sure if this helps or is still current? since i've never used an iphone haha perhaps you can save it to the cloud or email it to yourself then add it here? it's a bit of...
  21. Replies
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    Awesome thats good to hear. thanks

    Awesome thats good to hear. thanks
  22. Replies
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    Hi guys We haven't been able to replicate...

    Hi guys

    We haven't been able to replicate this, so appreciate all your screenshots and descriptions of what was going on. I'm pretty sure this is resolved now, if any of you get a chance to check...
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    Hi there Are you able to send me a screen shot...

    Hi there

    Are you able to send me a screen shot or post one here?

    We haven't made any changes to that side of things. Some changes are planned, but only for the unregistered users of the...
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    Software updates this weekend

    Hi there

    Just letting you know we will be carrying out some updates to the database server over the weekend. There will be two short windows of downtime lasting about 10 minutes each. Aside from...
  25. Replies
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    Hi there Can you let me know what forums make...

    Hi there

    Can you let me know what forums make up the 5 that don't appear to work?

    thanks
  26. Thread: Slow responce

    by steven
    Replies
    39
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    11,473

    Hey guys, just letting you know we found an issue...

    Hey guys, just letting you know we found an issue with a post that was causing the database to lockup. Things seem to be running fine since it was fixed an hour ago, however we'll need to monitor...
  27. Thread: Slow download

    by steven
    Replies
    1
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    985

    Thanks for letting us know. Our monitoring picked...

    Thanks for letting us know. Our monitoring picked up some issues right before you posted this; 2019-08-20 13:42:14

    I'm looking into a few a few possible causes.

    cheers
  28. Replies
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    21,523

    Is there a chance you've read all the active...

    Is there a chance you've read all the active threads before the daily digest is sent out?
  29. Replies
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    21,523

    Emails are certainly being delivered to Gmail. Do...

    Emails are certainly being delivered to Gmail. Do you receive the instant subscription emails and any other forum related messages eg. from when i liked your message above?

    Another possibility...
  30. Thread: Tapatalk woes

    by steven
    Replies
    16
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    1,866

    FIXED Thats really odd. I haven't completed the plugin...

    Thats really odd. I haven't completed the plugin update at our end yet, however if that doesn't help i'm not really sure what could be causing this for you. It's working fine everytime I test it :?
  31. You're right this is a great idea. I'll need to...

    You're right this is a great idea. I'll need to see if there is a plugin for vbulletin, it's common on other software so I'm expecting one exists.
  32. Replies
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    Hi there I've moved forum mail back to amazon...

    Hi there

    I've moved forum mail back to amazon SES a short while ago. You should find your original address is ok :2tsup:

    thanks
  33. Thread: Tapatalk woes

    by steven
    Replies
    16
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    1,866

    FIXED I've just reinstalled tapatalk on my phone and...

    I've just reinstalled tapatalk on my phone and it's working fine with this website. Make sure you're app is up to date, that might help?

    I'll also update our version of their plugin later on today.
  34. Thread: Tapatalk woes

    by steven
    Replies
    16
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    1,866

    FIXED Tapatalk might need to be updated. I'll look into...

    Tapatalk might need to be updated. I'll look into it.
  35. Thread: Slow responce

    by steven
    Replies
    39
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    11,473

    Thanks guys, I started a rebuild on the search...

    Thanks guys, I started a rebuild on the search index last night, it's quite an intensive process and takes a good 4-6 hours to complete. It sounds like it might have had an impact toward the end...
  36. Thread: Slow responce

    by steven
    Replies
    39
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    11,473

    Cheers mate good to hear!

    Cheers mate good to hear!
  37. Thread: Slow responce

    by steven
    Replies
    39
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    11,473

    Hi Bohdan, sorry to hear it's still slow for you....

    Hi Bohdan, sorry to hear it's still slow for you. When you say very slow, is it as bad as it was a couple of days ago? Can you please give me an idea how long a typical page takes to load for you? ...
  38. Thread: Slow responce

    by steven
    Replies
    39
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    11,473

    Hi there, we've always hosted it in the US. We...

    Hi there, we've always hosted it in the US. We made a lot of progress with fixing the problem last night and more so this morning. I'm seeing between 3-5 seconds depending on the page. I've got some...
  39. Thread: Slow responce

    by steven
    Replies
    39
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    11,473

    Odd isn't it. Anyway i'll keep digging and see if...

    Odd isn't it. Anyway i'll keep digging and see if I can find the cause.
  40. Thread: Slow responce

    by steven
    Replies
    39
    Views
    11,473

    Thanks mate, i'm surprised about 30 seconds or...

    Thanks mate, i'm surprised about 30 seconds or more tonight. was it previously slower for you yesterday or earlier today?

    Does Metal Work Forums load quicker for you?
  41. Thread: Slow responce

    by steven
    Replies
    39
    Views
    11,473

    Hey John How long is slow? Have you noticed...

    Hey John

    How long is slow? Have you noticed any improvement tonight vs last night?.

    It's been a process of elimination since about 10am this morning. Thankfully i'm off work with the flu and...
  42. Replies
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    Hi there This is a little late, we did see...

    Hi there

    This is a little late, we did see those and have fixed them.
  43. Replies
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    Hi there They're showing for me and working as...

    Hi there

    They're showing for me and working as expected. I upgraded that plugin along with the forum software. Can you try forcing a hard refresh on your browser?

    457402
  44. Replies
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    17,963

    Hi there Just letting you know this is being...

    Hi there

    Just letting you know this is being worked on :2tsup:

    cheers
  45. Replies
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    17,963

    Hi there, you might need to repost that one...

    Hi there, you might need to repost that one unfortunately.
  46. Replies
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    17,963

    Hi there, we haven't enabled https, thats the...

    Hi there, we haven't enabled https, thats the next step now the upgrade is done.
  47. Replies
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    Thanks mate, I'm pretty sure we've picked most of...

    Thanks mate, I'm pretty sure we've picked most of the issues up in a test upgrade and when the metalwork forum was upgraded a month or two back.
  48. Replies
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    Ok guys, The update has now taken place. We had...

    Ok guys, The update has now taken place. We had to back out mid way again and start over, so it took a little longer. There are some template and plugin issues that wee'll work thought over the next...
  49. Replies
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    Just letting you know I've had to back out of...

    Just letting you know I've had to back out of this update and restore our backup. Will try again tomorrow. :2tsup:
  50. Replies
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    Ok backups and software updates on the server...

    Ok backups and software updates on the server have been done. Was a few short outages sorry. The forum software is next, i'll start this at about 6ish.
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