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Albert
3rd October 2014, 09:56 AM
How do you guys package your product?

I used to package them with thick cardboard box material. The one for fridge and TV is the best. It doesn't look good or professional but I charge nothing for packaging. It has been all good and no complains until recently a customer received his order and was not too happy about it. His furniture was heavily damaged during transit, I offered full refund but he only wanted the damaged section replaced, that's easy enough. Just have to make another for him with no charge and cover for freight too.

This is how I package them now a day. 15mm particle board. It will cost me extra money but it's better than rework and look much much better, I actually spend less time packaging them with particle board than cardboard box. so in short, I probably saved some money.

327098

327099



compare to what it used to be

327100

327101

How do you package yours?

Evanism
3rd October 2014, 10:10 AM
That is a damn fine idea.

I ship tables and chairs to Melbourne and while I've been lucky, one was damaged.

chambezio
3rd October 2014, 10:24 AM
40 Years ago, the oldman worked as a storeman for an electrical wholesaler in Sydney. He would pick orders for all kinds of stuff to be sent all over NSW. He wasn't the only one doing it but he would keep an eye on "the young blokes" because they wouldn't package the stuff in a way that they could reach the destination unscathed. So damaged goods in transit has been around for a long time.
When I was working we would order Vinyl clad kitchen cupboard doors. When we first started with them they would come in a cardboard covered bundle. As time went by they shifted to chipboard size matched boxes to house the doors they also had gluts fixed to them allowing forklifts to move them about. The doors were separated with "butchers paper". We really had no damage with the doors we received.
It is one thing to create a product but if its got to be transported the packaging must have the quality of the the piece inside the box. (And charge accordingly)