Incra Jig

[A192K]

its a shame woodpeckers does not have facility for Amex or diners,as it would be nice to purchase a jig from local business,i find it difficult to understand in this day and age that some retailers still dont have Total Credit facilities for customers.im sure it is not difficult to have this facility?
fact remains i will by a jig ,just not sure from who.can some one recommend another supplier?
cheers

[silentC]

Because it costs money and you also have to show that you'll do a certain number of transactions per month. Amex and Diners are the worst of the lot.

People don't realise that running a credit facility costs money and it ain't the business owner who pays for it, it's you.

[A192K]

so do you know a supplier that takes amex or diners?

[Termite]

so do you know a supplier that takes amex or diners?
A bit difficult as they are among the least popular cards, I gave up on Amex about 27 years ago.

[silentC]

so do you know a supplier that takes amex or diners?
Not that I know of. Timbecon don't appear to and they're the only other ones I know of that sell Incra. You could try Carba-tec or MIK International. Not sure if they stock it though.

[silentC]

so u speak of cost? what about benefits?
Just so as you know, when you're a new member, your reputation points don't count. As such, I can't tell whether you approved or disapproved but I'll assume from the comment that it was the latter. Because I'm not a vindictive type, I'll let you have that one for free.

Anyway, what I really meant to say was why don't you get a proper credit card? Then you wouldn't have to whinge when businesses don't fall over themselves to accept yours.

[Sprog]

its a shame woodpeckers does not have facility for Amex or diners,as it would be nice to purchase a jig from local business,i find it difficult to understand in this day and age that some retailers still dont have Total Credit facilities for customers.im sure it is not difficult to have this facility?
fact remains i will by a jig ,just not sure from who.can some one recommend another supplier?
cheers

CarbatecWA take Amex, Diners, Mastercard, Visa and Bankcard

CarbatecWA - Incra Jig (http://www.gtp.com.au/cgi-bin/icommerce3/order/formclassic.cgi?file=woodstock&display=495&id=Incra)

[A192K]

thanks for reply silent,getting a real credit card? i dont use Credit cards as such ,i rather pay when the bill becomes due,and depending on when i purchase i rec up to 55 days to pay with diners or amex.and yes i get the points,and if it cost 3 % more so be it,in todays world offering a soloution from someone who wants to buy is waht retailing is about competition is tough out there,i run a seminar everyday with my staff,its called put yourself in the customers shoes.i do everything possible not to lose a profitable sale,so in saying that lets suppose woodpecker has placed his margin on the Incra Jig that satisfys his business practise,and he alerts customer that by using diners or amex he will have to upcharge a small %,this way boith people get what they want,all that shop has done for me is allow me to source others that offer better terms that Suit me the Customer.have a great day cheers




Just so as you know, when you're a new member, your reputation points don't count. As such, I can't tell whether you approved or disapproved but I'll assume from the comment that it was the latter. Because I'm not a vindictive type, I'll let you have that one for free.

Anyway, what I really meant to say was why don't you get a proper credit card? Then you wouldn't have to whinge when businesses don't fall over themselves to accept yours.

[Gwhat]

its a shame woodpeckers does not have facility for Amex or diners,as it would be nice to purchase a jig from local business,i find it difficult to understand in this day and age that some retailers still dont have Total Credit facilities for customers.im sure it is not difficult to have this facility?
fact remains i will by a jig ,just not sure from who.can some one recommend another supplier?
cheers

We have looked at taking Amex & Diners but when you look at the establisment fees, monthly fees and ongoing % charged it really isn't viable. We used to point Amex & Diners cardholders to PayPal but even PayPal have dropped dealing with these cards.....reason given, you guessed it cost??

In 18mths I could count on one hand the number of enquiries we've had about using cards other than Visa, Mastercard and Bankcard, in every case it was because the cardholder was after loyalty points, which are paid fo from the merchants fee % being about double that from other cards.

Of course we also accept cheques, money orders and that other stuff with the pictures on it...........(cash).

Regards

The Woodworker

[A192K]

i suppose you have learned the secret to owning a small business,well done,
all you have been able to do is tell me why not!!!!!,

one day you will learn how to offer soloutions to your potential customers.
oh well business must be too good for you.



We have looked at taking Amex & Diners but when you look at the establisment fees, monthly fees and ongoing % charged it really isn't viable. We used to point Amex & Diners cardholders to PayPal but even PayPal have dropped dealing with these cards.....reason given, you guessed it cost??

In 18mths I could count on one hand the number of enquiries we've had about using cards other than Visa, Mastercard and Bankcard, in every case it was because the cardholder was after loyalty points, which are paid fo from the merchants fee % being about double that from other cards.

Of course we also accept cheques, money orders and that other stuff with the pictures on it...........(cash).

Regards

The Woodworker[/quote]

[Gwhat]

[QUOTE=A192K]i suppose you have learned the secret to owning a small business,well done,
all you have been able to do is tell me why not!!!!!,

one day you will learn how to offer soloutions to your potential customers.
oh well business must be too good for you.

I think that we did offer a solution to the DC & Amex cardholders via PayPal it's just that once they stopped with DC & Amex there wasn't a economical alternative. If someone has one, pls let us know as we are always receptive to ideas that help us better serve our customers.

Regards

The Woodworker

[DPB]

Woodworker, you are not alone in your decision to not use Amex/Diners cards. I use Amex plus MC. My preference is to use Amex (because of the far better rewards programme), but more than half of my purchases end up on MC. Many businesses just refuse to pay the costs of running a credit facility through Amex.

For large enterprises, they can amortise this cost over thousands of customers, and the resulting up-cost to the consumer is hardly noticeable. But for a smaller business like yours, this is impractical. If you were to amortise this over a much smaller customer base, you would be disadvantaging those customers, and making yourself less competitive.

Given my experience, I would be very surprised if most consumers that held Amex/Diners didn't also hold other credit cards. So they are really not inconvenienced as much as A192K asserts.

Finally, at the end of the day, it is your responsibility as owner/manager of a business, to make decisions as to the cost inputs of your business. As you have indicated, your decision is that the cost/benefit ratio tells you that refusing Amex will cost you (hence your customers) more than it will benefit. Yes, a few customers may be inconvenienced, but that is a result you are willing to accept for the sake of the ongoing bottom-line benefit to your business, and price competitiveness you offer the vast majority of your customers.

After all, how difficult can it be for A192K to pay you via some other method when it is likely he is doing that every day with other businesses?

[Nuggett]

As a business owner myself I can understand the frustration you feel being the customer - but as I have to cover costs. My bank fee have risen by $600 dollars on last year - The banks hit us twice fees & charges to consumer then charges to the merchants - our charges are: a monthly charge for the terminal + merchant fees +% on every transaction higher for credit cards + stationary the paper receipt rolls and if we were to take the Amex / Dinners card, more costs add the 10 % GST and not much is left for us- Sure the banks tell us that we can charge these fee to the customer but we must put a sign up telling the clients what the extra charge is for . Then to add insult to injury the Banks charge me for depositing my money into my account+ an monthly account keeping fee!!
No wonder they're making an absolute fortune.

Gee what a winger - but I hope you see my point

Regards Nuggett:(

[Auld Bassoon]

Gee what a winger - but I hope you see my point

Regards Nuggett:(

I also empathise with it, and similarly with Woodworker's position.

[Bodgy]

I've had an Amex for 20 years. It's getting so that the only places that take it (in Oz) are hotels and restaurants, The big merchandisers do, but they bargain down the merchant fees.

I have tried to get rid of it about three times, but each time I cancel they give me 1000,s of points plus fees free etc. It is getting to be bloody useless, but. The points are identical to my MC.

A mate had a Diners (had to be different) and lost 1,000,000 poinys when Ansett karked! Can't see why anyone would use a Diners, they're even worse than AMEX.

Anyone that accepts AMEX, and is not in my above categories, are either poor business people or their margin is too high and hence they put up their hands for the Bodgy bargaining technique.

[Greg Q]

i suppose you have learned the secret to owning a small business,well done,
all you have been able to do is tell me why not!!!!!,

one day you will learn how to offer soloutions to your potential customers.
oh well business must be too good for you.


]

Dude, what's with you? The man gave you a valid answer, but you are so full of business seminar B.S. that all you can offer in return is petulance.

[skratbag]

thanks for reply silent,getting a real credit card? i dont use Credit cards as such ,i rather pay when the bill becomes due,and depending on when i purchase i rec up to 55 days to pay with diners or amex.and yes i get the points,and if it cost 3 % more so be it

Much snippage



Have you looked at credit cards? I pay my card off every month, get points, pay no interest, pay no fees and also get 55 days free credit. Wow, sounds like American Express but wait no, its a Mastercard. It requires a little self discipline but it can be used just as effectively and in a lot more places. :eek:

[rrich]

Obviously, to the small business, the cost of processing credit sales is significant. When AMEX enters the picture, it is typically a 2% additional cost. A $100 sale may hit the merchant $3.25 to $3.50 for the cost of processing the ceredit card when Visa or MC are used. AMEX will probably $5.75 to $6.50 for the same sale. After a while these extra costs become a burden to the merchant.

From the consumer's perspective, I can only see a single reason to use AMEX. When the consumer has a problem with a merchant and the product was purchased with an AMEX card, the problem becomes an AMEX problem until resolved. This saves the consumer the grief of trying to deal with the hotel that double charged while the hotel and consumer are on opposite sides of the continent. Generally when there is a problem, the conversation with AMEX goes like this: "The hotel charged me for two rooms when my wife and I only had one." "Sorry about that. I've removed one charge from your bill. Just subtract the amount from your payment. We will contact you by both telephone and mail when the matter is resolved." With Visa or MC the conversation ends like this: "OK, I've noted the dispute in the computer. You need to follow these steps........"

[graemecarson]

Hey A192K, by the time you stuff about spending your obviously valuable time griping about the lack of Amex and Diners (is that Dinersaw?) you will have spent more than it would have cost you to send Woodworkers a money order. And knowing them for their excellent customer service you'd have paid so little for the freight you'd have also saved more than your crummy Amex & Dinersaw points are worth.
If you want an Incra Jig - you won't find anyone more obliging than Woodworkers and as far as Amex is concerned - I'd just leave it at home!!:eek:

[Bulwinkle]

I'm Not about to bash anyone here - suffice to say:
Life is short - A192K - don't spend it worrying about what you can't control - trust me, it will give you ulcers and grief. Send a Money Order or Bank Cheque or another type of card if you have it and get the Incra Jig ASAP so you - like we all should - can sit back and enjoy our small piece of life - and trust me again the Incra CAN do that for you plus Grahame provide some of the best service I have ever received from small or large business.

GWhat - Grahame and co Thanks heaps for your prompt delivery of the Metric'd Mitre 1000SE and Mitre Express -their accuracy is unbelievable!!

Cheers all and rule your own life don't let it rule you!