And they have struck again! Placed an order a week ago with the Sydney store for my son to pick up on Saturday morning given that I am located on the mid north coast of NSW. Was advised at the time that one item may be out of stock. Not happy but could live with this. He arrives this morning to find that the order has been lost, two items are out of stock and my credit card has been declined. After my son pays cash for the goods another shop assistant advises that the efpos terminal is a little dickey. If they know this, why continue to use it. Then they blame the system for loosing the original order. In the middle of it all this they ask my son how they know he is authorised to collect the order - I gave them his name at the time of placing the order. Heaven help Carba-tec if a real alternative turns up. Sure hope that the bloke who had driven down from Blackheath had better luck.