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Thread: Dark Paint Voids Warranties
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22nd August 2009, 11:37 AM #1
Dark Paint Voids Warranties
I have not posted for ages and hope this is in the right forum. My daughter moved into a new house a few months ago. After she moved in she noticed that her front door was cracked along one of the joints. She got in touch with the builder and it was replaced.
The second door (identical) has also cracked in the same place. My daughter actually rang the building suppliers this time to see if there was a problem with the doors. She was told that certain colour paints could crack the doors and the manufacturers may not abide by any warranties.
I found this astonishing and rang them myself and was told the same. I then started asking "questions". What colours (I was told dark) OK what constitutes a dark colour (don't know), do the paint manufactures know about this (yes I think so), why is no one told (we try to but don't always) so on and so on.
I then went to the door manufactures (Australian made) website and found the dark paint warranty disclaimer on the site.
My daughters door is actually medium gray (Windsprey) so I'm sure it will not be classified as dark and that the builder will replace it again.
However I find the whole thing amazing, has any forum members come across this before. I said to the building supplier if my daughter paints her whole house in a particular colour and the doors crack are you telling me she should either change her whole colour scheme or have odd doors and he said yes.
I would like to hear some comments on this. I wonder what the legal situation is, should the paint manufactures have disclaimers on certain colour paints (not to be used on panel doors etc).
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22nd August 2009, 11:49 AM #2
Outside doors a subject to a lot of heat if in direct sun light, dark colours may exceed the heat rating of their glue(possibly a thermoset glue).
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22nd August 2009, 12:01 PM #3
If the door was in full sun all day and a dark colour I could just about see it could be an issue. The door gets the sun only late in the day, but as you can see in the picture it is hardly dark.
My point though is about the principle of the whole thing, if the glue the manufactures are using breaks down under certain conditions should there not be a big sticker on it when you buy it. DO NOT PAINT THIS DOOR WITH THE FOLLOWING COLOURS AND/OR SHADES.
Of course changing glues might also be a good idea.
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22nd August 2009, 04:40 PM #4
I used to work for a renovation trade store and it was highly recommended to paint doors a light colour as dark colours absorb more heat resulting in timber movement, mainly shrinkage. And as above warranties are void if you didnt follow the policy. Each door sold had a sheet explaining this and was at your own risk if you chose to paint the door a dark colour.
If its still a problem, It might not a bad idea to go with an aluminium door. Might not be as pretty, but they dont tend to crack like timber ones.
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22nd August 2009, 04:52 PM #5Awaiting Email Confirmation
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I have replaced doors that have literary fallen to pieces with dark color in direct sunlight. Try touching a dark color car parked in the sun. If you wish to keep the color scheme I would try a solid timber door with either glass or timber panels
les
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22nd August 2009, 11:06 PM #6
This is an interesting topic.
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23rd August 2009, 11:09 AM #7
If you look at the picture of the house I would hardly call it a dark colour. This brings me to the issue of what constitutes "dark". Is there a cut off point where light/medium becomes dark.
This is the first time I have come across this, given that we live in Tasmania and it is winter, I'm finding the excuse of the paint colour causing the door to expand a little hard to take.
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23rd August 2009, 11:33 AM #8
I understand your dilemma and I think under the circumstances, the builder should make the point clear to their customers that certain colours will void any warranty on exterior doors, when the customer is making colour choices.
I have been painting tiled and metal roofs in Australia for a number of years and the paints are guaranteed to the painter by the manufacturer if applied under the correct conditions and in the right manner to a properly prepared surface.
The roof, as you know, takes the most extreme heat of all the house and in my experience (over 40 years) in painting roofs, no paint manufacturers put any restrictions on any of their colour range. All colours carried the same guarantee.
Having said that, I am still amazed at how many people in this country choose to have a black or charcoal grey roof colour. These colours reach unbelievable temps in the summer months and of course will not last as long as the lighter colours which actually reflect heat.
As mentioned in a post above, touch a dark coloured car when its out in the direct sun and then touch a white car and you will see the difference for yourself. Hence, so many house roofs, in the old days were painted with Aluminium or Silver Frost paint, to reflect the heat.
My advice to anyone for exterior painting that will be exposed to the direct sun in summer, is to use light colours. The paint will not only last longer but the interior of the home will be much cooler. As for when does a colour become a light or dark colour. I guess that is in the eyes of the beholder. Looking at the colour of the doors in the picture, I would say that the colour is in the mid range of colours, not dark.Reality is no background music.
Cheers John
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23rd August 2009, 12:14 PM #9
I fully understand the colour/heat issues (I was an optical engineer in my past), and can appreciate how it would effect colourbond roofs, cars etc. However I am not convinced with this business with painting doors.
There are thousands of black doors all over the world that have been in place for decades and not cracked one bit. We had a black door for years in the UK that was in full sun all day. The door we have at our house is in full sun and is a very dark red, this has not cracked or moved in any way.
Modern glues are stronger than the actual wood these days, why would a door split along a join because of the paint. To me it is a badly designed product using inferior materials and the paint thing is basically trying to cop out.
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23rd August 2009, 01:02 PM #10SENIOR MEMBER
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Firstly, I don't think any reasonable person would consider your daughter's mid grey colour "dark". Secondly cracking is at best a major aesthetic defect and as such the manufacurer has a duty of care to advise the buyer; not buried on their website, but up front on the product itself.
I wonder if the cracking is not the result of shrinkage. When it's very cold, the absolute humidity can be quite low & the wood dries out. Add some heating inside, and the relative humidity plummets.
Are the doors primed and painted on the top & bottom surfaces? This could be where the wood is losing its moisture.
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23rd August 2009, 03:38 PM #11
The door, well doors as this is the second one that has cracked were primed correctly. I don't think there are any problems with getting it replaced again. I suppose my concern would be getting another door and it happening again.
The builder is ultimately responsible so I would think he would try another make.
I still say it is a shoddy design flaw, bad manufacturing technique or faulty materials (glue). I will in future be very careful to avoid this door manufacturer from now on, and I'll tell anyone I know.
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23rd August 2009, 04:09 PM #12
Just wondering what timber they are using for the doors? If its treated pine, its more likely to crack/move than say something like cedar, which is alot more stable for joinery.
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23rd August 2009, 04:15 PM #13SENIOR MEMBER
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23rd August 2009, 04:26 PM #14
Over here in NZ door manufacturers will not warrant a door painted black.
Rhys
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23rd August 2009, 04:29 PM #15
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