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27th November 2007, 09:45 PM #1
Excellent service once again from LV
Today I received an order from LV. When I placed the order for the Leigh VRS and some other bits and pieces, I also sent an email to them explaining that I purchased a set of Brad point drill bits 3 years ago. I never used the 1/2" bit until recently and noted substantial run out when in the drill press. They included a replacement bit with the order without hesitation. Wow, after 3 years ownership of the bit. That is excellent service.
No wonder people keep going back to the likes of LV and Rockler.
Regards
Les
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30th November 2007, 04:00 PM #2
Yep, I just placed another order with LV recently. Can't wait to get it. Always a pleasure dealing with them....
Bob C.
Never give up.
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