Originally Posted by
derekcohen
I recently had dealing with this seller. I cannot recommend them. Stay away!
I ordered and paid for two HSS Mujingfang blades to fit a Stanley #3 (44mm wide) on 24th July 2019. These arrived very promptly on the 2nd August. Good service, so far. Unfortunately, the blades delivered were incorrect, and 50mm wide.
I sent a photo of this to the Seller, Jason. He emailed back a few days later to he was away on holiday and would deal with it in about 10 days. Fair enough. I sent the blades back on the 27th August to make sure he was back. Four weeks go by and no response. I email and Jason says he has not get picked up his mail (PO Box) but will do so the next day. I email a week later when there is still no reply. Still no replay after two days, and I email again. No reply, and so I send off a complaint to Paypal (fortunately I purchased that way). The process of doing so automatically sends another email to Jason, who still does not respond. About a week later Paypal contact me to say that Jason/Artesan Tools has refunded my purchase price (but not the cost of returning the blades to him). Case closed and I will never purchase from this establishment again.
Regards from Perth
Derek