Thanks: 0
Needs Pictures: 0
Picture(s) thanks: 0
Results 1 to 7 of 7
Thread: Not happy Jan!
-
22nd April 2013, 08:10 AM #1
Not happy Jan!
Has any one placed an internet order with Henery Eckert the Lie Nielson agent in Australia?
Their delivery and response to email inquiries about orders placed is slower than a wet week
Quick to bank my money though.Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.
-
22nd April 2013 08:10 AM # ADSGoogle Adsense Advertisement
- Join Date
- Always
- Location
- Advertising world
- Age
- 2010
- Posts
- Many
-
22nd April 2013, 10:18 AM #2
The parcel arrived today, delivery was still slow and they had not responded to an email sent last week.
Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.
-
22nd April 2013, 12:24 PM #3
Have had nothing but fantastic service and delivery times from David.
Remember they have been extremely busy with the Schwarz visit and Perth LN Hantool event.
Cheers,
Frank
In trying to learn a little about everything,
you become masters of nothing.
-
22nd April 2013, 02:26 PM #4Member
- Join Date
- Jan 2009
- Location
- Melbourne
- Posts
- 56
Hi Phil,
I have ordered directly and found the service and delivery excellent. Great products also.
Peter
-
22nd April 2013, 02:27 PM #5Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.
-
22nd April 2013, 02:56 PM #6
-
22nd April 2013, 07:04 PM #7New Member
- Join Date
- Aug 2011
- Location
- adelaide
- Posts
- 4
Sorry Jan isn't happy!
Hi Phillip,
I have scoured our inboxes, trash & junk mail and only found 2 emails from you. The first I answered as soon as our plane arrived in Perth, a few hours after it was sent to us and the second we answered as soon as I arrived at the office this morning, around 3 hours after you sent it. We normally dispatch same day but the we only had one of the two triangular saw files you ordered in stock. This is why it showed 'in stock' but we couldn't deliver two. We had to wait 3 days for the second one and dispatched Startrack Overnight and it arrived this morning for you. Startrack also send an email to recipients to track the item 2 hours after they scan the parcel at our warehouse so that should have come to you as well.
I hope we can improve our service in the future and we apologise for any inconvenience we have caused you.
Best regards,
David Eckert
Henry Eckert
Similar Threads
-
Not Happy
By Scott in forum HEALTH ISSUESReplies: 46Last Post: 5th December 2012, 10:50 PM -
Happy pen ?
By switch62 in forum WOODTURNING - PEN TURNINGReplies: 6Last Post: 5th October 2012, 12:27 AM -
happy with new saw
By aregee in forum SCROLLERS FORUMReplies: 4Last Post: 17th October 2011, 03:24 PM -
Will I be Happy
By alljoin in forum HAND TOOLS - POWEREDReplies: 9Last Post: 13th March 2006, 11:26 PM -
Boy am I happy!
By vsquizz in forum HAND TOOLS - UNPOWEREDReplies: 22Last Post: 22nd April 2005, 09:21 AM