Thread: Important notice to Victorian customers

Trevor,

AFTER Hague said that it would only be to Vic, you said;

Are you going to send the truck via Mt Isa or perhaps ship by sea. Last time I looked at the map the road to Vic from WA ran right through SA.

And:

If you can't make a driver stop in Adelaide then you have failed to make me and other south aussies happy.

And, from another thread:

Why should Victoria get all the best offers and SA be excluded.

Apology??? I think not.

Dan

I'm sorry that this offer has ended up being such a mess. I guess I tried to do the right thing by getting on here and try and to offer something to potential customers.
It has backfired in a major way for our business in general (at least with woodworkers that come on here). It was my own fault that I came on here and made an "offer" (or suggestion) that we didn't deliver on so I guess the only blame that can be aimed at is myself.
We actually do try and do the best by our customers (hence some compliments on here) and sometimes we don't get it right (hence negative comments we get on here too) but if we do get any negative comments we do try and solve the problem so it doesn't happen again (to lyctus especially - not much help to you now, but it is difficult trying to get the whole staff understanding the inner workings of several hundred machines - pay out on us for my explanation as you see fit).
To all the people that we p****d off (sorry about the language) i do extend my sincerest apologies. You can take this post however you want, but if you if you want to have a real dig at me, you can take it up with me at the Melbourne (or any other wood show around Oz).
At the end of the day, it seems all you guys want on this bulletin board is good deals (fair enough - i am a shopper for other things as well and honesty (which i think i've tried to provide).
I guess this appears to be us putting our tails between our legs, but to us it is far from that. Any time we come up with a new idea from now on, we'll just go ahead and do it, as opposed to letting everyone around Australia see it.
I hope that you all continue to enjoy your woodworking.

Think has run its course