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  1. #91
    Join Date
    Apr 2006
    Location
    Hobart
    Posts
    5,128

    Default The Saga Resumes?

    Just received junk mail from Taunton to say that FWW Magazine #295 (March-April 2022) was on the way.

    But, I have not yet received the preceeding issue #294 (Jan-Feb 2022):
    • Has it actually been mailed?
    • Is it leisurely ambling along somewhere in the mail routes?

    Given the demonstrated competence of FWW's "service department" these questions will probably never be answered.

    Suspect that it is just more bungling by Taunton!

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  3. #92
    Join Date
    Feb 2015
    Location
    Hobart
    Age
    77
    Posts
    649

    Default

    Yes Graeme, the saga not only resumes but continues. I have now received my third copy of issue #288, but nothing else.
    I have to say that I am over the circus and won't even try to chase later issues. Great if they ever arrive but my membership will certainly not be renewed.

  4. #93
    Join Date
    Apr 2006
    Location
    Hobart
    Posts
    5,128

    Default Response from FWW Magazine

    " ... Thank you for contacting Fine Woodworking.

    We are sending the January/February 2022 (294) issue and apologize for
    any inconvenience.

    Please allow three weeks for arrival of the replacement issue. ... "


    Theoretically, FWW #294 should arrive by the end of March.

  5. #94
    Join Date
    Feb 2003
    Location
    back in Alberta for a while
    Age
    68
    Posts
    12,006

    Default

    Quote Originally Posted by GraemeCook View Post
    " ... Thank you for contacting Fine Woodworking.

    We are sending the January/February 2022 (294) issue and apologize for
    any inconvenience.

    Please allow three weeks for arrival of the replacement issue. ... "


    Theoretically, FWW #294 should arrive by the end of March.
    Ha, Ha, bloody ha.
    without being nasty, Taunton only know how deliveries work in the USofA.
    That is what they quote for a delivery estimate.

    Just so you know, issue #294 (Jan/Feb) was delivered to Canmore (Alberta) about 3 weeks ago.
    Issue #293 (the Tools and Shops issue) arrived around Christmas time.
    regards from Alberta, Canada

    ian

  6. #95
    Join Date
    Apr 2006
    Location
    Hobart
    Posts
    5,128

    Default

    Quote Originally Posted by ian View Post
    Ha, Ha, bloody ha.
    ...
    Just so you know, issue #294 (Jan/Feb) was delivered to Canmore (Alberta) about 3 weeks ago.

    Issue #293 (the Tools and Shops issue) arrived around Christmas time.

    Thanks, Ian. Shops and Tools #293 arrived in Hobart, Tasmania on 6 December.

    Issues #294 and #295 "are in the mail".

    We will see.

  7. #96
    Join Date
    Nov 2005
    Location
    Darkest NSW
    Posts
    3,207

    Default

    "Thank you for contacting Fine Woodworking. Nobody knows. Have a nice day."

  8. #97
    Join Date
    Apr 2006
    Location
    Hobart
    Posts
    5,128

    Default

    Quote Originally Posted by Mr Brush View Post
    "Thank you for contacting Fine Woodworking. Nobody knows cares. Have a nice day."
    Typo.

  9. #98
    Join Date
    Oct 2008
    Location
    Leopold, Victoria
    Age
    65
    Posts
    4,683

    Default

    I have received all the missing issues including Shops & Tools now and got the 6 month extension of my subscription along the way. Might have been slow but they got there in the end.

  10. #99
    Join Date
    Apr 2007
    Location
    Sydney
    Posts
    749

    Default

    I'm late to this thread - but want to point out the following announcement that came some time back from the USPS (seppo equivalent to AusPost)

    "The Postal Service has temporarily suspended international mail acceptance to Australia due to service impacts related to the COVID-19 pandemic." (Emphasis is mine)

    This may well explain many of the missing deliveries.

    You can see the current status here:
    International Service Alerts - Newsroom - About.usps.com

  11. #100
    Join Date
    Apr 2006
    Location
    Hobart
    Posts
    5,128

    Default

    Quote Originally Posted by RossM View Post
    I'm late to this thread - but want to point out the following announcement that came some time back from the USPS (seppo equivalent to AusPost)

    "The Postal Service has temporarily suspended international mail acceptance to Australia due to service impacts related to the COVID-19 pandemic." (Emphasis is mine)

    This may well explain many of the missing deliveries.

    You can see the current status here:
    International Service Alerts - Newsroom - About.usps.com

    How is that relevant? FWW Magazine is mailed from the Channel Islands.

  12. #101
    Join Date
    Nov 2005
    Location
    Darkest NSW
    Posts
    3,207

    Default

    Quote Originally Posted by yvan View Post
    Great if they ever arrive but my membership will certainly not be renewed.
    Cancelling payments and membership may be harder than you think. After multiple failed attempts (they still billed me, even though I never received ANYTHING from them), the only way I found to stop payments to Taunton was to cancel the card they were charging to.

    Drastic measures, plus the hassles of getting a new card issued, but Taunton really are impossible to deal with.

    After you THINK you've cancelled your subscription, I advise keeping an eye out for further charges on your C/C

  13. #102
    Join Date
    Feb 2015
    Location
    Hobart
    Age
    77
    Posts
    649

    Default

    Mr Bush, thanks for the advice! I have to say that I hadn't thought about this side of the transaction...

    Cheers,
    Yvan

  14. #103
    Join Date
    Nov 2005
    Location
    Darkest NSW
    Posts
    3,207

    Default

    In my experience, their billing department is no more competent than their subscriptions/mailing department !

  15. #104
    Join Date
    Oct 2015
    Location
    Ringwood, VIC
    Posts
    576

    Default

    Quote Originally Posted by GraemeCook View Post
    How is that relevant? FWW Magazine is mailed from the Channel Islands.
    I suspect channel Islands outbound mail capacity is somewhat less than us has...
    Covid is still affecting air freight capacity world wide.

  16. #105
    Join Date
    Apr 2006
    Location
    Hobart
    Posts
    5,128

    Default

    Quote Originally Posted by GraemeCook on 5-3-22 View Post
    " ... Thank you for contacting Fine Woodworking.

    We are sending the January/February 2022 (294) issue and apologize for
    any inconvenience.

    Please allow three weeks for arrival of the replacement issue. ... "


    Theoretically, FWW #294 should arrive by the end of March.

    FWW #295 - March-April, 2022 Issue - arrived today, 17 days after their junk mail.

    FWW #294 - is still in the mail - "should arrive by end of March."

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