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4th March 2022, 11:37 AM #91
The Saga Resumes?
Just received junk mail from Taunton to say that FWW Magazine #295 (March-April 2022) was on the way.
But, I have not yet received the preceeding issue #294 (Jan-Feb 2022):
- Has it actually been mailed?
- Is it leisurely ambling along somewhere in the mail routes?
Given the demonstrated competence of FWW's "service department" these questions will probably never be answered.
Suspect that it is just more bungling by Taunton!
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5th March 2022, 08:54 AM #92SENIOR MEMBER
- Join Date
- Feb 2015
- Location
- Hobart
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- 77
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- 649
Yes Graeme, the saga not only resumes but continues. I have now received my third copy of issue #288, but nothing else.
I have to say that I am over the circus and won't even try to chase later issues. Great if they ever arrive but my membership will certainly not be renewed.
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5th March 2022, 11:35 AM #93
Response from FWW Magazine
" ... Thank you for contacting Fine Woodworking.
We are sending the January/February 2022 (294) issue and apologize for
any inconvenience.
Please allow three weeks for arrival of the replacement issue. ... "
Theoretically, FWW #294 should arrive by the end of March.
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5th March 2022, 06:03 PM #94
Ha, Ha, bloody ha.
without being nasty, Taunton only know how deliveries work in the USofA.
That is what they quote for a delivery estimate.
Just so you know, issue #294 (Jan/Feb) was delivered to Canmore (Alberta) about 3 weeks ago.
Issue #293 (the Tools and Shops issue) arrived around Christmas time.regards from Alberta, Canada
ian
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6th March 2022, 09:38 AM #95
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6th March 2022, 12:23 PM #96
"Thank you for contacting Fine Woodworking. Nobody knows. Have a nice day."
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7th March 2022, 11:47 AM #97
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7th March 2022, 03:34 PM #98
I have received all the missing issues including Shops & Tools now and got the 6 month extension of my subscription along the way. Might have been slow but they got there in the end.
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8th March 2022, 12:21 PM #99SENIOR MEMBER
- Join Date
- Apr 2007
- Location
- Sydney
- Posts
- 749
I'm late to this thread - but want to point out the following announcement that came some time back from the USPS (seppo equivalent to AusPost)
"The Postal Service has temporarily suspended international mail acceptance to Australia due to service impacts related to the COVID-19 pandemic." (Emphasis is mine)
This may well explain many of the missing deliveries.
You can see the current status here:
International Service Alerts - Newsroom - About.usps.com
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8th March 2022, 02:49 PM #100
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8th March 2022, 05:24 PM #101
Cancelling payments and membership may be harder than you think. After multiple failed attempts (they still billed me, even though I never received ANYTHING from them), the only way I found to stop payments to Taunton was to cancel the card they were charging to.
Drastic measures, plus the hassles of getting a new card issued, but Taunton really are impossible to deal with.
After you THINK you've cancelled your subscription, I advise keeping an eye out for further charges on your C/C
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9th March 2022, 07:48 AM #102SENIOR MEMBER
- Join Date
- Feb 2015
- Location
- Hobart
- Age
- 77
- Posts
- 649
Mr Bush, thanks for the advice! I have to say that I hadn't thought about this side of the transaction...
Cheers,
Yvan
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9th March 2022, 08:57 AM #103
In my experience, their billing department is no more competent than their subscriptions/mailing department !
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9th March 2022, 11:52 PM #104SENIOR MEMBER
- Join Date
- Oct 2015
- Location
- Ringwood, VIC
- Posts
- 576
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21st March 2022, 02:22 PM #105
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