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  1. #106
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    Quote Originally Posted by Mr Brush View Post
    Cancelling payments and membership may be harder than you think. After multiple failed attempts (they still billed me, even though I never received ANYTHING from them), the only way I found to stop payments to Taunton was to cancel the card they were charging to.

    Drastic measures, plus the hassles of getting a new card issued, but Taunton really are impossible to deal with.

    After you THINK you've cancelled your subscription, I advise keeping an eye out for further charges on your C/C
    I feel this is the standard model for most big USA businesses.

    Unsubscribing from any subscription is a deliberately torturous process fraught with "mistakes" and "misunderstandings".

    Multiply any of these errors-in-their-favour by a few million and one can see why companies remunerate executives with bonuses for "loss management".

    I bank with UBank for exactly this reason. One can open a virtual bank account. Its fee-free. It comes with a Mastercard debit card that cannot be overdrawn, ever1. Each fortnight I put in only the amount for the upcoming fortnights costs (plus 10 cents fat )

    If a problem is experienced with a vendor (say GoDaddy or HostGator, but not naming anyone) then the card is simply closed and a new one allocated. So, USA businesses which no longer have my business2 (ahem, GoDaddy and HostGator) are utterly denied any further ill-gotten revenues which never seem to get resolved (Gasp! Surely not! )


    1 unlike the CommBank, which can, even on a no-overdraft savings account. They will also gouge you a fee. Don't use the CBA, use UBank.
    2 consider CloudFlare for all your non-AU domains and VentraIP.com.au for all AU domains and hosting. Both are bloody awesome.

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  3. #107
    Join Date
    Apr 2006
    Location
    Hobart
    Posts
    5,121

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    Quote Originally Posted by woodpixel
    ... I bank with UBank for exactly this reason. One can open a virtual bank account. Its fee-free. It comes with a Mastercard debit card that cannot be overdrawn, ever1. Each fortnight I put in only the amount for the upcoming fortnights costs (plus 10 cents fat )

    If a problem is experienced with a vendor (say GoDaddy or HostGator, but not naming anyone) then the card is simply closed and a new one allocated. So, USA businesses which no longer have my business2 (ahem, GoDaddy and HostGator) are utterly denied any further ill-gotten revenues which never seem to get resolved (Gasp! Surely not! ) ...
    Thanls, WP, the big-four banks are so cumbersome.

    I had a problem with a "non-authorised debit" - showed Westpac emails where I attempted to recover the funds and they immediately re-credited my credit card. Next month same "non-authorised debit" -they said they were unable to block the debit but reversed it immediately I complained. Same again next month. .... On the sixth month I went to complain and the smiling banker presented me with a new credit card that she had already had created, immediately reversed the transaction and cancelled the old card.

    She said the banks process hundreds of reversals each month from the same scamsters. Why cannot they have a simple black list?

  4. #108
    Join Date
    Feb 2016
    Location
    Canberra
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    Quote Originally Posted by GraemeCook View Post
    She said the banks process hundreds of reversals each month from the same scamsters. Why cannot they have a simple black list?
    Oh, oh, oh.

    Call me a cynic.

    Well. Here is a fact. I was a CTO for a credit card processing company. An anonymous middle company in the whole thing. It was all about risk management and fees on a billion transactions a month.

    There are a dozen businesses between that simple "Buy Now" transaction and your bank. Every one of them is clipping the ticket on the way through.

    Now, being cynical, which I am known for, but I'd wager that these scammers process 100k transactions a month JUST to Au cards and a percentage of those are never picked up or queried... 3%...5%... its all fat.

    Now, being EXTRA cynical (only because I've seen it, first hand, a BILLION times) but banks also, on the macro, make money out of fraud by charging interest to victims, usage fees, overbalance fees and chargeback fees.

    Its within their interests. (or is that fee-trests?)

    And. It. Keeps. Happening.... every single month.1

    But, I'm a cynic



    1 - Next time you're on the phone to them, be chummy. Ask if they've seen this before. I'd wager heavily they will say "you are my 10th call today for this".

  5. #109
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    Apr 2006
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  6. #110
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    Quote Originally Posted by GraemeCook on 21 March View Post
    ... FWW #294 - is still in the mail - "should arrive by end of March."



    Egad! FWW #294 arrived today.

  7. #111
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    Apr 2006
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    Default Issue #296

    Just received the junk mail for Issue #296 - May/June 2022 - so it should be in the mail from (old) Jersey.

    Let us hope that Taunton are starting to get their act together!

  8. #112
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    Feb 2003
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    back in Alberta for a while
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    68
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    12,006

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    Quote Originally Posted by GraemeCook View Post
    FWW #295 - March-April, 2022 Issue - arrived today, 17 days after their junk mail.
    Hi Greame
    Looks like whoever is dristributing FWW to australia is doing a whole lot better than Canada Post.
    I received Issue #295 (March-April) on April 1, 11 days after you received your copy of the same issue.
    regards from Alberta, Canada

    ian

  9. #113
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    Apr 2006
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    Hobart
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    Quote Originally Posted by ian View Post
    Hi Greame
    Looks like whoever is dristributing FWW to australia is doing a whole lot better than Canada Post. ...

    Its sent from Jersey, Channel Islands by Royal Mail (aka British Post). Presume it goes to London and is then flown to Sydney or Melbourne? Dunno how it gets from US to CI.

  10. #114
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    Feb 2003
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    Quote Originally Posted by GraemeCook View Post
    It's sent from Jersey, Channel Islands by Royal Mail (aka British Post). Presume it goes to London and is then flown to Sydney or Melbourne? Dunno how it gets from US to CI.
    FWW will be flown as air cargo from the US to Heathrow, or Gatwick, and then almost certainly shipped by truck and ferry to the Channel Islands for posting to Australia.

    Shipments delivered by Canada Post are trucked from the US to a place in Ontario (I no longr have the wrapper so can't be more specific) and then placed in the Canadian mail system. (Ontario is a lot like NSW -- >80% of the people live along the shores of Lake Ontario and Lake Erie -- a narrow strip much like that between Newcastle, Sydney and Wollongong.)
    regards from Alberta, Canada

    ian

  11. #115
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    Hobart
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    Default A Weird Twist

    The story of FWW Magazine issue #294 (Jan-Feb 2022) starts at psot #91 above, and continues.

    Quote Originally Posted by GraemeCook on 22 March 2022 View Post
    Egad! FWW #294 arrived today.
    Today I received a second copy of FWW #294 which, rather than being in the usual grey plastic envelope from Jersey, Channel Islands and via Royal Mail, was resplendant in a brown paper envelope with a the return address given as DAI Post, 17 Capital Court, Braeside, Victoria 3195. It was dated 03/21/2022 (last month) and was forwarded by Parcel Max Express couriers. [Note: American dating convention used.]

    All rather strange?

  12. #116
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    Quote Originally Posted by GraemeCook on 9 April 2022 View Post
    Just received the junk mail for Issue #296 - May/June 2022 - so it should be in the mail from (old) Jersey. ...
    And it arrived today - 6 weeks in the mail! Seems an interesting issue, though.

  13. #117
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    Feb 2015
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    77
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    648

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    Quote Originally Posted by GraemeCook View Post
    And it arrived today - 6 weeks in the mail! Seems an interesting issue, though.
    There must have been a bulk mailing to Hobart, coz I got the same issue 3 days ago !

  14. #118
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    It looks as though the Royal Mail from Jersey in conjunction with AusPost to Tasmania was several days faster than the truck from the US printer to Windsor Ontario, followed by Canada Post to my place in Alberta.
    My copy of issue #296 arrived in my mail box on Friday, May 20
    regards from Alberta, Canada

    ian

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