You top my longevity, but I'm also in IT for a looong time.

The guy was probably a bit peeved that Autodaesk even forwarded him the "lead" when I said (on my initial request to them) I was only a hobbyist and needed help renewing for subsequent years as a hobbyist... So really I don't blame him, he was pretty quick to hurry me along when I told him that if it came to dollars, I wouldn't be renewing so quoting was probably unnecessary. Again, the filter at AD should have stopped this getting to him. If only it was a chat not a freeform text on the website!

Oh and I knew the Sketchup Free move to web (like all products basically are) was potentially a challenge, and I have Sketchup2017 installed locally and expect that I can keep it alive for a little while yet, but given the current F360 focus that may be just to open other people's models in