Thread: Alternative to Bigpond?

Have a look at westnet

I've been using iiNet for a while. Their plans change now and again depending on Telstra's resale policies but being in Darwin you might be able to get onto their Broadband2 network which offers higher speeds at less cost. They have a range of entry level plans that start with 1 or 2 Gig download limits and they don't charge extra if you go over, they just throttle your speed back until the end of the month.

We started making big savings when we started using their voip at a time when we were having a lot of interstate calls. We now get 15c untimed calls to Melbourne. That saving just about makes our broadband plan free!

Check out http://www.iinet.net.au/products/broadband/plans.html

G'day Billbee. I'm with Pat on Westnet after having been down the Bigpond path.
I searched around for an Oz owned and operated ISP where the people manning the help desk had English as their first language.
Westnet consistently rates very highly in user opinion polls whereas Bigpond is near the tail end. Westnet are based in WA and have been around for about 12 years.

I am on Optus cable, but at the office they have TPG ADSL. Never had many problems. Service seems good. Not sure how they rate price-wise against the competition though.

Originally Posted by billbeee

I am having a bit of a saga with my Bigpond broadband account, long story, won't go into it here.

If I tell them to shove it, who is a good alternative provider?

I am currently on a 400MB 512 ADSL plan and I could use more.

Cheers
Bill

Don't know how much you're paying Mexican Telecoms for that plan, (don't forget that whole 400mb includes both download and upload!), but have a look at Internode. Adelaide based, have been around since Adam was a boy, great service, have had to use the help desk once got trhough in 2 minutes! They consistenly rate in the top 3 on Whirlpool, #1 at present. I have never had any issues with them.

How much you ask?


I am on the 512-$39.95/mth, plan for that I get 5Gb download limit, with throttling to 56 after that, upload not counted. $5 more will get you 8Gb/mth.
They have a good VOIP service too, although I haven't used it yet, even though my modem/router is VOIP enabled (Billion 7404).

Internode

Whirlpool

I'm with Internode too and have been for 4 years. The only time I've had to talk with them is when I moved. I was number 3 in the queue and talked to a real person in about 5 minutes.

I've got an 8000/512 30GB account for $80 a month.

Westnet.
They even speak english.
nothing is to much trouble.
Best service you could get

I have been with iinet for some years now. Started with dialup and now have ADSL2+ and have no complaints.
Great service and fantastic 24/7 help desk
Macca

Choose any other ISP.

You are already with Telstra, so thats the worst service and highest price - things can only get better!

Definately look at the whirlpool link Big Shed gave you , it gives a good comparison of all the providers pros and cons

Another vote for internode.

We use westnet at work, and in that time we've had 6 major disruptions to the service - sometimes fixed quickly, other times it carried on to the next day.

Never had a single problem with internode in the same time...

Bigpoo internet service in the last few weeks has been deplorable. Disconnects every 15 minutes and no service for half a day last Sunday. Still getting the disconnects on Cable.

What ever you do, tell Telstra to hit the road.....they bite.

I'm on internode ,20 G and the only time it slows is after my son leaves the computer on all week to down load a heap of movies (which are all usually of such poor quality they become comedies. He'll never learn.)

Even when we moved house the were able to switch over within 7 days.

Westnet, 20 Gb peak/ 40 Gb off peak . . . means I can d/load what I want in off peak and the boy can play WOW in peak . . .