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  1. #1
    Join Date
    Aug 2005
    Location
    Cranbourne West
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    Posts
    3,612

    Default Computer crashes while watching video

    I've been unable to watch this video all the way through without the computer shutting down. When it starts back up again I get this message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800DBEA010
    BCP2: FFFFF88004B96394
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\123112-54350-01.dmp
    C:\Users\John\AppData\Local\Temp\WER-84115-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I'm also getting green screen when viewing some (not all) videos. Is this a sign that my video card is on the way out.

    Windows 7
    Display Adaptor NVIDIA GeForce 8500 GT

    I've downloaded and installed the latest driver for my video card but I keep getting these green screens and now this total shutdown. I can email the .dmp and .xml files to anyone if they'll help.

    Screen shot.

    crash.jpg
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

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  3. #2
    Join Date
    Jun 2007
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    Default

    John a while ago I suffered similar I have the 9000 series card I did everything you did and more as there were lots of updates coming through.

    I never sourced the codes.

    Two things changed this setting for graphic handling in Firefox and a return to the shop where I purchased everything. Techie did a BIOS update/flash with latest on both Motherboard and Graphics Card. I hav not had a problem since.

  4. #3
    Join Date
    Apr 2011
    Location
    Dandenong, Vic
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    Default

    John, you just need the latest codecs.
    The green image is an old video decoder (codec).

    You may want to load VLC player (its free) as it also plays everything better than media player.

    the other error could be bad file, bad codec?

  5. #4
    Join Date
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    Default

    I saw your post Wheelin and I've had a similar thing happen. It looks as though you're looking through a severe snowstorm.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  6. #5
    Join Date
    Aug 2010
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    ACT
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    Default

    It,s those rude words you were muttering while watching those gun lobby videos.

    Regards
    Hugh

    Enough is enough, more than enough is too much.

  7. #6
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    Default

    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  8. #7
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    Default

    Quote Originally Posted by _fly_ View Post
    John, you just need the latest codecs.
    The green image is an old video decoder (codec).

    You may want to load VLC player (its free) as it also plays everything better than media player.

    the other error could be bad file, bad codec?

    Not sure that it's a codec problem -fly-, I mainly use DIVX Plus and it's completely up to date. I've tried turning acceleration of and that works..... sometimes. This is a completely random problem, that is, I can't reproduce the problem consistently.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  9. #8
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    Default

    Quote Originally Posted by Grumpy John View Post
    Not sure that it's a codec problem -fly-, I mainly use DIVX Plus and it's completely up to date. I've tried turning acceleration of and that works..... sometimes. This is a completely random problem, that is, I can't reproduce the problem consistently.
    John that was just part of the problem back then I did have the shut down no warning no error always Blue screen. The major fix was the BIOS updates/flashes.

  10. #9
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    Quote Originally Posted by wheelinround View Post
    John that was just part of the problem back then I did have the shut down no warning no error always Blue screen. The major fix was the BIOS updates/flashes.
    Ray, did you do the BIOS update yourself, or did you get an 8yo to do it for you .
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  11. #10
    Join Date
    Jun 2007
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    Default

    Quote Originally Posted by Grumpy John View Post
    Ray, did you do the BIOS update yourself, or did you get an 8yo to do it for you .

    No Techie did it as card was still under warranty as was MB and Blue Ray. Even he said he had trouble fixing the problems. I had also a problem with Blue Ray player so not just one problem and I had tried everything prior taking it in. I admit I didn't do BIOS but have in the past with no problem on other machines and not just my own.

  12. #11
    Join Date
    Dec 2005
    Location
    Canberra
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    Default

    I've found that VLC isn't all that hot any more - ever since they started improving its its handling of 'proper' codecs it seems to not play some of the ones that it used to handle with aplomb.

    Even Windows Media Player copes better with crappy codecs better than VCL now. (that, and ever since I installed VLC I keep getting 'COM Surrogate has stopped working' messages as Windows tries to thumbnail codecs that VLC seems to not recognise any more). So VLC has had the boot from me.

  13. #12
    Join Date
    Jan 2004
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    Towradgi
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    Default

    Grump, I just watched it thru. I normally allow wimp or any other site to download at least half of the vid before playing.

    I'm running Windoze 7, i7 860 @2.8Ghz, 8 Gb Ram, GT 640 Vid card, so nothing to old or super dooper.

    I haven't had any problems with VLC either.
    Pat
    Work is a necessary evil to be avoided. Mark Twain

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