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  1. #1
    Boringgeoff is offline Try not to be late, but never be early.
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    Default confusing terms and computer jargon and easily confused user.

    Hi all,
    When I'm researching US patents this is my usual go to: https://www.uspto.gov/patents-applic...search-patents
    I scroll down to here and open:

    Enter the patent number in the box, in this case 00320868 and then click on "View Patent". and this is what I get.

    Patent Images

    Sometimes repeated attempts at reloading will bring it up. This only started occurring a couple of days ago, I've checked Adobe Reader, it's running ok.
    I'm easily confused by the computerspeak used to try and sort this problem, any ideas?
    Cheers,
    Geoff.

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  3. #2
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    Hi Geoff

    That sounds a bit annoying! When you click 'View Patent', what happens next? I'm assuming it open in your web browser (as opposed to asking you to save/download it)? You could try a different browser. I'm using Google Chrome and it seems to be working for me ok.

    Regards Adam

  4. #3
    Boringgeoff is offline Try not to be late, but never be early.
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    Hi Adam,
    I'm using Google chrome and have been using the US Patent office site for years researching tool patents. If you can access it ok then that tells me it's something wrong my end as opposed to a fault at the US end. I just clicked on the link in my post "Patent Images" and the message came up in a new window "this site can't be reached" I clicked on reload and the image came up ok.
    Ok I just tried using Internet Explorer with a similar result "This page cannot be displayed".
    Cheers,
    Geoff.

  5. #4
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    Yes sounds like it could be your end but perhaps not simply your internet connection per se. I've been trying every so often and haven't had the issue. It's the same message for these browsers that you'd get if the site didn't exist. But it seems odd to me that your internet connection is the problem. It could be related to some network settings which you might have to ask your ISP about. You can also try clearing your browsing history and clearing cookies but doubt that will help as it's happening on IE too. Even restarting your modem can't hurt. Please PM me if you need a hand with any of that but a call to your ISP should be able to sort it. Sorry I couldn't be of more help.
    Regards Adam

  6. #5
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    the bit that points me to it being at the far end is that the web page that you end up on actually isn't a PDF document, it's encapsulated in another web page - and it's likely that the USPTO site is the culprit (but it's hard to prove). The final document is stored on their server, and a direct link to that one is https://pdfpiw.uspto.gov/.DImg?Docid=00320868&PageNum=1&IDKey=A5498B4881CC&ImgFormat=pdf (pasted as a link here) so as you can see, the "ID", called DocID, is in that URL - so you might just be able to try and substitute any other patent number in that link and see if that works as well ?

    Hope this is of some use

  7. #6
    Boringgeoff is offline Try not to be late, but never be early.
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    Hi poundy, when I click on the link it opens in Nero as a black page with a small red cross in the centre?
    Adam, I'll give Telstra a call later when I've got a couple of spare hours. I've got to go out this morning, I'll let you know how I get on.
    Cheers,
    Geoff.

  8. #7
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    the link apparently also has a search session time associated with it so the link will not work now, i
    t is probably the "IDKey=" part of the line, but that means what I said about a sneaky way to get the document isn't going to work - I can tell you the hard way but that's not what you wanted...

    When I click the link now I simply get text showing "search limit has expired. Please click on the full text button to return to the full text page". I'm not 100% sure what Nero is nor why it opened that link, nor what the black page / red cross indicates, but I will take a stab. The link is a program and they use a TIFF image to say the search has expired, and your PC thinks that TIFF images need to be opened by Nero, as it's likely an image editing / organising app; this TIFF isn't necessarily properly formatted and some apps can't read it, so it's trying to say it can't read it and can only show the red cross... all that's a bit of a reach, but anyway it's a dead end as far as simpler access.

    So the trick for anyone who wants to know (and it might come in handy for further diagnosing things) is to open the third link that was listed in the first post here, in text it is http://pdfpiw.uspto.gov/.piw?Docid=00320868&idkey=NONE&homeurl=http%3A%252F%252Fpatft.uspto.gov%252Fnetahtml%252FPTO%252Fpatimg.htm and as a link.
    Then, on the left pane I right clicked and selected "view source" (will vary by browser). In there, there is a piece of text that says:
    < embed src="/.DImg?Docid=00320868&PageNum=1&IDKey=A549320F8033&ImgFormat=pdf" width="570" height="840" type=image/pdf> </ embed > and from there, by putting the original starting URL
    http://pdfpiw.uspto.gov/
    along with the "SRC" from this, you get a complete URL that should directly open the PDF.
    http://pdfpiw.uspto.gov/
    .DImg?Docid=00320868&PageNum=1&IDKey=A549320F8033&ImgFormat=pdf as text, or direct link. That won't work for long unedited, but if you replace my IDKey= with the one in your source, it should (as you cna see, these are different between my original post and now, and are obviously re-generated when clicking the 3rd link in the original post)



  9. #8
    Boringgeoff is offline Try not to be late, but never be early.
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    Hi poundy,
    thanks for the time you've put into this but it's leaving me more confused than ever. What I've done in the meantime is removed the USPTO from my shortcuts. As an interim measure I've tried using Google Patents which works ok.
    Cheers,
    Geoff.

  10. #9
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    yeah i didn't expect that this information was for you.

  11. #10
    Boringgeoff is offline Try not to be late, but never be early.
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    Ha ha thanks poundy, as I said I'm easily confused but not only that, I find if I spend too long at the computer I start getting frustrated to get outside. When I was a young bloke and the boss would tell me that tomorrow I would be shown how to operate a new machine (earth moving machinery) I'd start stressing and be unable to sleep that night. I would make all kinds of mistakes on the day and seem to take forever to pick up the basics of that machine. Once I got proficient at operating it I'd wonder what all the self doubt was about.
    I'm the same with this computer. I'm right handed but use the mouse with my left hand so that I can constantly write notes with my right. I've got a pile of note books sitting here which when reviewed are full of now mostly meaningless words and numbers.
    Generally I use the computer in the morning and very rarely at night.
    It takes very little to make me switch it off and hightail it outside for some gardening or shed stuff.
    Cheers,
    Geoff.

  12. #11
    Boringgeoff is offline Try not to be late, but never be early.
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    A bit of an update.
    I tried to get some advice from Telstra NBN and gave up.
    Since I've started using Google Patents I think that is actually better than the US patent site that I was using. I've got to explore its functions a bit more but one of the things I've been doing, when I've got time, is going through all the US patents of 1874 looking for a particular patent. I can't search by name of patentee or actual tool name so have to check them one by one till I find what I'm looking for. (Checking my records I started in June 2017 with gaps of 3 to 6 months between searches.) Google patents works quicker than USPTO in this case.
    Another advantage of GP is it's worldwide, you're not limited to US patents only.
    At the end of the day that hasn't resolved the original problem but a visit to our local computer tech' who supplied the computer may cost a couple of $$ but probably find the answer.
    Cheers,
    Geoff.

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