Thread: Connection problem with Telstra WiFi Broadband

To configure the authentication of wireless network in Win XP, you must open "Choose Wireless Network" dialogue.
(this dialogue can be accessed via right-click at wireless icon on the right-bottom of the screen then choose "View Available Wireless Networks" or go to Control Panel->Network Connections then right-click "Wireless Network Connection" and choose choose "View Available Wireless Networks")

In the dialogue, right-click your wireless network (in your case, Telstra Wi-Fi) and choose "properties". The Wireless network properties should appear.

After this, you've already know what to configure.


This link may also help.
Wireless Network Setup for Windows XP (Service Pack 2)


Sometimes, with right settings you'll still can't connect, that's usually because wireless driver is not properly installed. You may consider reinstall the driver if any methods don't work.

Have you tried searching for newer drivers for your SWMBOs wifi?

You should be able to determine the hardware "name" to search for if you look under the appropriate category in device manager.

Same xp service packs on both machines?

Thank you gentlemen, problem is now (finally) fixed.

It turned out to be an outdated driver on SWMBO computer, problem was finding an updated driver. The Acer website had the same outdated (2003) driver, finally my son (bless him) found a more up to date driver (2006) on the Intel website. It is the same version/date as the one on my computer.

After installing that, it still came up with up with the "Limited or no connectivity" message.

Checked Authentication settings for the network, which were still set to Shared en WEP, changed them to the same settings as my computer and hey bingo, we're cookin' with gas!

Just as an aside, that little WiFi router is doing a good job, we live in a rural area with very poor mobile (Optus) reception. This router (Telstra NextG) performs very well, so perhaps I should swallow my pride and get a Telstra mobile

Good result Fred.

Yes, I'm using one up in Mt Beauty ATM and the speed is faster than ADSL2 in Melb.!

The downside is that you chew up your allowance since low speed is no longer a natural limiter; AND your 5 GIG allowance includes uploads.

FWIW I had trouble getting it going too, as well as getting the old phone as modem running again after a successful transfer to a new lappy in Melb.

I did spend ages hanging off the phone to T. and though tedious they solved the probs.

With the phone they had me ignore the phone co. s/w and talked me through a manual setup with the partic. initialisation string needed for this model. The phone does 214 Kbits and with a strong signal/quiet time of day works perfectly well for normal browsing.

It doubles as an emergency phone in the bush as it has the T 'blue tick'; ie. larger aerial.

Yes, am aware of the normal Telstra "gotcha's", upload being part of your data allocation being one of them.

However, there is no getting around the fact that if you want coverage in the bush, they are the only ones that provide it. No good having squillions of Gs download if you can't get a connection.

Just back from a few days bush camping along the Goulburn River, Ghin Ghin - King Parrot Creek area. No reception on my mobile phone (Optus - t*ts and bulls spring to mind), yet was able to access the internet on my new-fangled Telstra device.

Not only me, but SWMBO and daughter could all log on to it at the same time.

Daughter had a good connection on her iPad2 in her caravan that was parked a few metres away.

So, I'm sold on it

I had a friend that could not get anything to connect,. Telstra sent 4 modems as replacements over 4 different tech calls. No positive results. Telstra finally said "We'll let you out of your contract if you go away". I had a look and a very small search of the web gave me the answer. The modems they have is they run on channel 6. A lot of cordless phones in your house can interfere with older machines connecting. I just changed the channel to 13 and every machine worked fine right away.

Yeah, T coverage can't be beat and their prices are getting more reasonable.

They often cock up on accounts and billing however so memorise the number!

IME they're not interested in solving the prob., they just throw more time your way.

Last time was 1 gig of browse pack on the phone. Suits me.

Originally Posted by _fly_

I had a friend that could not get anything to connect,. Telstra sent 4 modems as replacements over 4 different tech calls. No positive results. Telstra finally said "We'll let you out of your contract if you go away". I had a look and a very small search of the web gave me the answer. The modems they have is they run on channel 6. A lot of cordless phones in your house can interfere with older machines connecting. I just changed the channel to 13 and every machine worked fine right away.

Always an issue with wireless.

Whirlpool is your friend.

yep, but even better, Telstra MAY pay for the work I did. They get to keep a customer. Also found out that 2 of the 4 modems they sent were actually faulty.

Good result.

Acc to WP and CNET these wireless modems are just rebadged 3rd party items, and far from the best.

Just to reinforce my point about T's billing and the need for vigilance, for the 2nd time using a mobile as modem, instead of the data connection draining the Browse Pack it drained $75 of voice credit.

Rang their freecall help no. and was told there's 2-4 hours computer downtime at their end and they can't help.

So the phone is unusable for that time; no disaster as I'm not a tradie who depends on a mobile and I'm in a town. If I was remote with no alternatives ... (insert expletives here).

Now using the Elite pre-paid mobile wi-fi.

Hi guys, I also have purchased a Telstra mobile elite wi fi dongle. I have no problem connecting to the Internet via my iPad as well as my iPhone, however when I try to connect to the Internet with my Asus laptop it will not connect, the device is recognized but during the connection process as message appears Saying that authentication could not occur because the connection had timed out. I have tried at least 20 times with no success. I have been reading this tread but unfourtunetly i am not really up to date with how to do slot of the technical stuff such as changing the channels of the modems, ect. So if there is any kind soul out there who could suggest some ways to try and fix this problem and some rough steps on how to do complete them that would be ace and you would make my day!

In this domain, whirlpool is your friend.