Thread: Too hard for me to work out

I have had that happen sometimes due to spam filtering. If a particular server at bigpond has been used to send lots of spam, then anyone who sends spam through that server may get blocked by some spam filters (and by that I mean AAPT could be blocking it, not your friend). That may not be the case for you, but may be possible.

Thank you Peter for taking the time to respond.

It sounds like a logical explanation but is out of my
league. Will continue to monitor the situation.

Allan

His in box on the server may be full

Try ringing him

Alan, firstly, have you checked that your email setup on your client is set up correctly? That is, check your email program to ensure the correct details are setup, especially the outgoing details. What I would actually do is attempt to send your mate an email from Bigpond webmail panel ( https://signon.bigpond.com/login then click on webmail up the top). If it gets rejected, it's his fault however it doesn't then it's your end (setup).

If you dare, you can contact the Indians help desk.

Peter is probably spot-on. The problems lies with AAPT. The second part of the message is reporting a server-to-server failure to connect. Presumably AAPT thinks your email's coming from a spamming server so blocks it. Webmail may pass through a different mailserver hence may work.

Whatever the issue, BP phone monkeys will not be able to assist other than to confirm the maservers are functioning and walk you through your settings (or tell you where to find them on their website).

If you do use webmail, you might also want to cc or bcc yourself as a record.

Thanks guys ... will investigate all options.

Allan

Thanks for your input fellas ... problem now solved
as the fault was in my mate's system. Somehow
my address had been blocked but now cleared for
business.

Thanks again.

Allan

Sending him to many lousy jokes Allan

In the past, I had to deal (professionally) with several ISPs who just loved to block Bigpond addresses supposedly as a source of spam. Couldn't prove it but always considered it a deliberate anti-competitive action on their part.

Thanks again for your efforts fellas.

Wheelin' (Ray), I have ignored your comment.

Allan