Thread: Have a problem with my laptop

Originally Posted by munruben

Looks like you may have to do a reformat.

Nah it belongs to the company if worst comes to worst I will put it in for a fix up

Originally Posted by wheelinround

Phil I know it a laptop battery may be keeping enough power keeping the virus in memory remove the battery leave out for min 1 hr so that everything discharges or just remove the memory chip for a few moments.

Going back many moons we had to even remove the CMOS battery for one machine not a laptop tho.

good luck

Worth a try have to figure out how to remove it

Originally Posted by Ian Smith

Phil,
At the risk of stating the bleeding obvious. That last link I sent had a rather complex 5 stage manual process to go through - so my question is did you actually perform those 5 steps?
I know that they offer a software solution but there is also the caveat that this may not get it all and you may need to go the manual path

Ian

Might have to try that Ian I was hoping that the software would do it, i have contacted the company for a custom fix also.

Regards

Phil

Have cracked the poo's with the laptop and sent it off to Mr Winks school for bad computers to have the hard drive reformatted.

Phil