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  1. 4th March 2008, 08:20 PM #1
    Phil Spencer's Avatar
    Phil Spencer
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    Default Have a problem with my laptop

    When I start my laptop I find that the wallpaper has disappeared I just have a white screen.with all the usual Icons and a bug message across the screen labeled
    "Windows Internet Explorer
    Cannot find file':///C:Windows/privacy_danger/index.htm'. Make sure the path or internet address is correct."

    Any one know what this is about and how I get my wall paper back? I have tried the usual things with the wall paper it does come back momentarily when I turn the thing off.

    Any suggestions would be greatly accepted

    Regards

    Phil
    Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.

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  3. 4th March 2008, 08:27 PM #2
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    Phil,

    Google is your friend

    You have caught a bug it seems !!

    See this link

    http://forums.techarena.in/showthread.php?t=886585

    Ian
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  4. 5th March 2008, 07:17 AM #3
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    Quote Originally Posted by Ian Smith View Post
    Phil,

    Google is your friend

    You have caught a bug it seems !!

    See this link

    http://forums.techarena.in/showthread.php?t=886585

    Ian

    Thanks Ian, Zlob is the problem got it working changed my virus protection and scanned in safe mode that seemed to do the trick. Thing is every time I restart my laptop it scans on startup for spy ware and it picks up Zlob which I take care of I think I have to check the fire wall.

    Regards

    Phil
    Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.

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  5. 5th March 2008, 10:03 AM #4
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    Phil,
    I think it'll take a little more than having your virus scanner try to get rid of it

    See this link http://www.spywareremove.com/removeZlob.html

    Regards

    ian
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  6. 6th March 2008, 09:20 AM #5
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    Quote Originally Posted by Ian Smith View Post
    Phil,
    I think it'll take a little more than having your virus scanner try to get rid of it

    See this link http://www.spywareremove.com/removeZlob.html

    Regards

    ian
    Thanks Ian, downloaded the software it deleted Zlob but Vet still picks it up the machine is working OK think I will give up whilst ahead

    Regards
    Phil
    Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.

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  7. 6th March 2008, 09:35 AM #6
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    Although you are deleting the bug," Restore " probably has a copy of it and it is on your computer. If this is the case you wont get rid of the bug until you temporarily disable the Restore feature.
    Don't forget to enable Restore function soon as you re boot the computer, then do a scan to see if you have got rid of it.

    So, simply Delete bug.Then before you reboot your computer, disable "restore" and then shut down and reboot. When you have rebooted, enable "Restore"
    run your anti virus scanner to see if you have got rid of the bug.

    Good luck.
    Reality is no background music.
    Cheers John
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  8. 6th March 2008, 09:40 AM #7
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    Quote Originally Posted by munruben View Post
    Although you are deleting the bug," Restore " probably has a copy of it and it is on your computer. If this is the case you wont get rid of the bug until you temporarily disable the Restore feature.
    Don't forget to enable Restore function soon as you re boot the computer, then do a scan to see if you have got rid of it.

    So, simply Delete bug.Then before you reboot your computer, disable "restore" and then shut down and reboot. When you have rebooted, enable "Restore"
    run your anti virus scanner to see if you have got rid of the bug.

    Good luck.
    How do I disable and enable "Restore"?
    Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.

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  9. 6th March 2008, 09:48 AM #8
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    Press your Winkey (thats the one down on the left bottom of your keyboard with a little windows flag on it) hold it down and press "pause break" key.
    This will bring up a window with a tag on it that says "System Restore" click on that and you can disable restore from there.
    Reality is no background music.
    Cheers John
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  10. 6th March 2008, 09:52 AM #9
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    PS If you dont have a "winkey" on your keyboard, go to control panel and double click the "system" icon. this will bring up the properties window and you can access Restore from there. To re-enable the feature, just do the same as above but tick the box that asks you to enable Restore.
    Reality is no background music.
    Cheers John
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  11. 6th March 2008, 03:05 PM #10
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    Will it spread to all of us who have read this???

    Buzza.

    "All those who believe in psycho kinesis . . . raise my hand".
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  12. 6th March 2008, 03:19 PM #11
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    Quote Originally Posted by munruben View Post
    PS If you dont have a "winkey" on your keyboard, go to control panel and double click the "system" icon. this will bring up the properties window and you can access Restore from there. To re-enable the feature, just do the same as above but tick the box that asks you to enable Restore.
    Tried restore several times. Still shows up when I run the Computer Associates Security Suite yet when I run Spy Hunter recommended earlier it does not show up. I have written to both companies for a fix so I guess its wait and see.

    Phil
    Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.

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  13. 6th March 2008, 03:21 PM #12
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    Quote Originally Posted by Buzza View Post
    Will it spread to all of us who have read this???

    don't worry I am taking safeguards and using another clean computer.

    Phil
    Two things are infinite: the universe and human stupidity; and I´m not so sure about the universe.

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  14. 6th March 2008, 05:45 PM #13
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    Looks like you may have to do a reformat.
    Reality is no background music.
    Cheers John
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  15. 6th March 2008, 05:49 PM #14
    petersemple
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    I had thought that if the unwanted software is in one of the restore points, the thing to do is delete the restore points. I know that you can do it from disk cleanup. Not sure if it's also in the system menu.

    Peter
    The other day I described to my daughter how to find something in the garage by saying "It's right near my big saw". A few minutes later she came back to ask: "Do you mean the black one, the green one, or the blue one?".
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  16. 6th March 2008, 05:50 PM #15
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    Phil I know it a laptop battery may be keeping enough power keeping the virus in memory remove the battery leave out for min 1 hr so that everything discharges or just remove the memory chip for a few moments.

    Going back many moons we had to even remove the CMOS battery for one machine not a laptop tho.

    good luck
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