Thread: what does this message mean

Try this - your profile can not be used because it is from a newer version of google chrome - Google Chrome Help

I go to local disc C:\ I get user but then nothing else can you tell me how to get to C:\users\username\appdata\localgoogle\chrome\user data etc etc I think I can follow from there with the rest.

thanks

Hi
You need to show hidden folders

open control panel (show all items)
open folder options
click on View
then click show hidden folders
this wil show the folder you want
Cheers Rod

Macklin,
The next directory level down from "User" will be your user name and not "username" So whatever you user name for you PC is e.g. "macklin".
Also, further down that link I gave you is this comment..

"For those who are unable to find "Appdata" it is probably hidden. To unhide, open Windows Explorer select "Organize" (upper left) then "Folder and Search Options" then the "View" tab then the show hidden folder radio button."


Ian

I put the dot in the bubble show hidden folders then click ok but it takes me back to the previous page

This is getting harder.

Maklin, by doing what you have done you have allowed Explorer to show you hidden folders.
You need to go back into Explorer and see if you can navigate to the folders below "User"


Ian

Open Windows Explorer
Change defaults and views, to show list, and to show hidden files, and to show full directory.
then, browse to:
c:\Users\your username\AppData\Local\Google\Chrome\User Data\Default\Web Data

Delete the Web Data folder.

Close Windows Explorer and then Open Chrome.Should be back to normal and working okay.