Thread: A message from NBNCo

If it is "impacted" they might need to give it some laxatives.

It would be a good idea if more people looked up the definition of "impacted" - "affected" should be used.

It's the NBN.

"impacted" is the correct term.

Originally, many years ago I was with Telstra. The underground line into the house got damaged and the service was intermittent. Telstra phaffed around, didn’t keep appointments etc so I switched to Optus. They ran a new overhead cable and it’s been great.
Now NBN has arrived and I have Fibre to the curb which mean they will use the existing Telstra line which is damaged. I’ve check with a number of providers and told them the problem and I said it would be a good idea to renew the line when NBN come out to fit the gear.
“Oh no” they all said. “NBN with come out and install it all and then, if it’s faulty they may do something about it”
I said that I know the line is intermittent so it may be OK when they first come out but it will definately fail and I can even show you the damage.
No says the providers, it will only be fixed when it fails.

Bloody hopeless

Lappa,

Hope you don’t get my NBN techie. He decided the old coax cable from the pit to the boundary point was no good and it should be replaced. As he seized the cable in the pit and started pulling I asked how difficult this was. I couldn’t quite understand him but I think the answer was something along the lines of “I have the strength of ten men because my heart is pure”.

Five minutes and a lot of grunting (but no movement) later he decided the cable was perfectly good and could remain. Call me quirky but I do wonder if he’s the right chap for the job.

Still not working by the way

Brian

Well, being the NBN, one can get speeds up to 100 Mb/sec.


In the age of 28.8k or even 56k modems, one had to be brief.

A message of "Twisted pair is broken. We'll fix it. People will come out ASAP" took well over 18 seconds to 3 minutes to download, re-download, restart the modem, curse the ISP, or fix the crash on your Eudora. Gods help you if it had a little JPEG attached!....


Now, we can download the entire contents of the CIA's UFO archive in 3 seconds, along with film, photographs, video documentaries, commentary, annotations and interviews with the beasties themselves.

The buttholes from NBN send their messages via a 16MB PDF, 57 000 word 18 page disclaimer, a form, chat tool and some shovelware.... in triplicate.


I LIKED the old days. Fewer problems.

I said it would be a good idea to renew the line when NBN come out to fit the gear.
“Oh no” they all said. “NBN with come out and install it all and then, if it’s faulty they may do something about it”
I said that I know the line is intermittent so it may be OK when they first come out but it will definately fail and I can even show you the damage.
No says the providers, it will only be fixed when it fails.

Its a bit cold and wet at the moment. I hope you don't need to dig any holes in the garden soon, before the nbn arrives...

A lovely warm email from my ISP today:

Congratulations BrianH !
As the result of your contributions to the community, you have earned a new rank.
Your new rank is Level 1a


I feel honoured, touched even, by this accolade. More so as I only made one submission - and that to log a fault.

Still no internet, though.........

Originally Posted by Lappa

“Oh no” they all said. “NBN with come out and install it all and then, if it’s faulty they may do something about it”
I said that I know the line is intermittent so it may be OK when they first come out but it will definately fail and I can even show you the damage.
No says the providers, it will only be fixed when it fails.

Easy peasy.

Find the damaged section, pull it taut and cut out a length so the ends are 12" apart.

The problem is the grey area of who pays for the repair on a private property?
Actually got onto a real live Aussie human at NBN yesterday (every phone option accept “medical emergency” and “ damage to NBN equipment” went to a recording which ended up suggesting I visit the website then bade me farewell. I used Option 1). and we had a very productive discussion. A Case number has been generated so we will see what happens.

Because it's probably not a "fault", so much as HFC is a shared medium, and their network design put too much on the one segment.