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  1. 29th August 2016, 02:56 PM #1
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    Grumpy John
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    Default Something stopped working

    Overnight my computer has started doing something different.
    I will try as best I can to describe the situation.
    In the past when I connected my camera via USB cable to the computer I would hear a "bonk bonk" sound and the camera logo would appear in the R/H/S on the taskbar. It's the little black dot next the the little blue square.

    Screenshot 1.jpg

    I would then click on the camera icon and the following window would open.

    Screenshot 2.jpg

    I then click on the Bridge icon and Adobe Bridge Downloader would open and I would download my photos.

    Now what is happening is that I hear the "bonk bonk" sound, but the icon does not appear on the task bar.
    To get the icon to appear on the task bar I have to open the Devices and Printers window and double click the camera icon.

    Screenshot 3.jpg

    I have tried both my cameras and different cables and both USB ports on the PC.

    I reset Autoplay to default settings and still the icon does not appear on the taskbar when switching on the camera.

    Screenshot 4.jpg

    Maybe connected, maybe not, why are there 3 EOS 7D and 2 EOS 100D in the autoplay?
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  3. 29th August 2016, 11:13 PM #2
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    Default

    I suspect the duplicates are from using different USB ports - I've had that with some devices previously where according to Windows the "device" is both a combination of the port and the device, so a different port = a new device to Windows. Go into Device Manager and see if there are also duplicates in there.

    If just the one camera device in Device Manager then go into Properties and reinstall the drivers, or completely uninstall and reinstall from the ZIP/EXE you downloaded or the CD if that's what it's on.
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  4. 30th August 2016, 01:14 PM #3
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    Default

    Quote Originally Posted by NathanaelBC View Post
    I suspect the duplicates are from using different USB ports - I've had that with some devices previously where according to Windows the "device" is both a combination of the port and the device, so a different port = a new device to Windows. Go into Device Manager and see if there are also duplicates in there.

    If just the one camera device in Device Manager then go into Properties and reinstall the drivers, or completely uninstall and reinstall from the ZIP/EXE you downloaded or the CD if that's what it's on.

    Thanks mate, that's what my research has indicated.
    To grow old is inevitable.... To grow up is optional

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  5. 30th August 2016, 01:57 PM #4
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    Default

    At the suggestion from a friend I downloaded and ran Malwarebytes. It picked up 29 "problems" which I removed, I then shutdown and restarted my PC. The problem is still there, so I temporarily disabled AVG Free and tried again, no luck.

    I have also noticed that plugging in my iPod no longer starts iTunes even though the start iTunes when iPod connected box is checked. The Autoplay window opens, but that is all.
    To grow old is inevitable.... To grow up is optional

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  6. 31st August 2016, 04:22 PM #5
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    Any luck yet?
    Cliff.
    If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.
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  7. 31st August 2016, 05:15 PM #6
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    Quote Originally Posted by Cliff Rogers View Post
    Any luck yet?

    Nah, given up on it for the moment, it's not the end of the world.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.
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