Thread: OUT STANDING SERVICE HNT GORDON.
25th July 2014, 12:25 PM #1He who turns good wood into saw dust
- Join Date
- Jan 2010
- Innisfail. NQ
OUT STANDING SERVICE HNT GORDON.
Recently I purchased two spoke shaves from HNT Gordon, there was a small mix up and I received two of the same. I contacted them and yes, no trouble, just send one back and we will replace it with the correct one.
What I didn't expect was EXPRESS POST DELIVERY THE NEXT MORNING.
Considering they are in NSW and I live in Far North Queensland, that is Service with a capital S.
All I can say is - Thank you, the quality of your Customer Service is only matched by the quality of your tools.
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25th July 2014, 03:36 PM #2
Yep, and not surprised at all. Terry Gordon is a top bloke.
Regards from Perth
DerekVisit www.inthewoodshop.com for tutorials on constructing handtools, handtool reviews, and my trials and tribulations with furniture builds.
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