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Thread: The ongoing saga of the ML392
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28th January 2005, 08:02 PM #1GOLD MEMBER
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The ongoing saga of the ML392
Just when you think that you have won the battle along comes another little challange.
Working with the thicknesser about a week back and everything came to a standstill. Jacked up the ML392 (it is on a wheel base), removed the back panel to find that the small drive chain had broken and the link connector no where to be found. Off to Carba-tec, who to their credit, found a connecting link in a very acceptable time. Put everything together and slowly moved the chain around by hand only to see the chain starting to climb off the sprocket. Could not see what the problem was to cause such an event. The ML392 is still under warranty, so back to Carba-tec. This is where you find the true facts of life. We will fix it if you bring it back - all 192Kg of it. For those who are interested, it is compared to a TV not a refrigerator. So YOU take it back! After some discussion it was agreed that I could strip the thing down without affecting warranty. To cut an even longer story short, I found two collapsed bearings (Pn. 577), and the associated screw (Pn. 566) with its thread damaged. This was returned to Carba-tec last Tuesday (day before Australia Day). It appears that the bearing will come from Brisbane. One would have thought that it could have been in Sydney by Friday. Was told no, so can only hope that it will be early next week.
Sure glad thay do not sell large combination machines!!! Don't know how I would get one back.
Will keep fellow ML392 users informed of my progress.
Bob
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28th January 2005 08:02 PM # ADSGoogle Adsense Advertisement
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29th January 2005, 09:51 PM #2
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30th January 2005, 09:46 AM #3GOLD MEMBER
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Alex. I suspect that yours is doing fine. I think with all the problems I have had that i have a Friday/Monday machine. Although depending how much work you do it would not hurt to look in there as with any gears/chains a little oil from time to time does not hurt.
Bob
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30th January 2005, 12:03 PM #4Originally Posted by BobRIf at first you don't succeed, give something else a go. Life is far too short to waste time trying.
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30th January 2005, 02:44 PM #5GOLD MEMBER
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I asked the question regarding large pieces of equipment including saws with sliding tables ect., and it was at this point that it was indicated that it is the purchasers responsibility to get it back. They would then repair it. They raised the example of the TV. In response to "no one else has maintenance people on the road" I pointed out that the Jet distributor does. I trust that this is correct as someone on this forum only a couple of weeks ago indicated that this was the case.Can only hope that those who have large pieces of equipment that are either very heavy or take some time to assemble/disassemble never have a need to have repairs carried out. By my rough calculations the cost of hiring some form of lift, then possibly a vehicle to both pick up and return, could exceed any savings made on not buying a Jet (or other name brand) equivalent.
Bob
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31st January 2005, 02:49 PM #6
hmm...
thats certainly something to consider.
I have been tossing up on whether to buy an ML-392 or (going really adventurous) a 393.
Theres no way I could return one to the shop if anything goes wrong with it.
Sounds like more of a reason to go with a lighter machine such as the pt-260.
Everytime I think Im closer to making a decision, I find something new to make me re-consider!...
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31st January 2005, 03:05 PM #7
Sooner or later , you have to choose (or go without). As has been said, we are talking about the bottom of the market price-wise for these machines so you'll find pro's and con's for almost every one. Maybe start with the 260 or 392 and see how you go. There's always a good strong market for them if you want to upgrade later.
If at first you don't succeed, give something else a go. Life is far too short to waste time trying.
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31st January 2005, 03:18 PM #8
Does anyone other than JET come to you if you have a problem? Any idea what coverage JET provide, is it state capitals only?
HH.Always look on the bright side...
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1st February 2005, 09:13 PM #9GOLD MEMBER
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And so it goes on.......
It is now eight days since I took the bearings over to Carba-tec, and about 10 days since the chain indicated a problem. A phone call was made yesterday with a promise to have someone get back to me. Did not happen (I believe that I should not feel alone here). Rang again today. Was advised that they should know tomorrow if Brisbane can supply the bearings. It has taken EIGHT days for them to not know if it will come from Brisbane. I order books on Amazon and have them in my hand in SIX days from overseas!!!!!
Current position is. If Brisbane has them, I should get them by the end of the week. Glad mine is not a production workshop. I would be 2 weeks without a jointer/thicknesser. Then again, I might have a different machine from a different distributor.
My experience is that Carba-tec is good to do business with in purchasing off-the-shelf items. However, when it comes to machinery, they just take the money and run. Considering that Carba-tec - Sydney has taken well over $4,000 from me in the last 6 months, and Carba-tec - Canberra a bit on top of that, I can only wonder how the adhoc customer is treated.
Watch this space.
Bob
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1st February 2005, 10:04 PM #10
Bob,
I have had the same problem - on mine the bearings (577) went only a matter of days after I got the machine. Took about 7 weeks for the bearings to come (luckily for CBC I was able to get some good quality ones from there the following day but still had to wait 7 weeks for the other replacement ones to come from Carbatec - still have them sitting here in front of me unused in their packet).
Went to do some thicknessing today and blow me down the chain on the drive rollers went kaput and looks like the same thing as yours "small drive chain had broken and the link connector no where to be found"
So tomorrow I will be back to the old saga again of ringing/emailing etc and see if I can get it fixed pretty quickly. (I doubt it though)Regards,
BigPop
(I never get lost, because everyone tells me where to go!!!)
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2nd February 2005, 10:16 AM #11GOLD MEMBER
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BigPete, good luck on finding the connector. The chain does not appear to be a standard size. I tried motor bike shops, push bike shops, and mower shops. No luck. Ended up really going over the workshop floor and found the missing bit. I was worried that it may have been vacuumed up. If you are stuck there is a place called Tsubaki near Auburn. I have since found out that they should be able to supply the part.
I believe that the collapsed bearing caused the chain to be thrown. Does this mean that your new bearing have gone again?
Bob
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2nd February 2005, 10:46 AM #12
Thanks for that 'good news' Bob
I sent an email to Carbatec last night and have just rang them and they assured me they are trying to track the chain/links down and will get one to me as soon as they can. They said they are buying 'a few of them' to be sure.
I have tracked a company down here in Newcastle that deals in those type of chains and maybe able to help me out too - am about to head in there shortly to see if they have/can get the piece I need.
The joining link I found but the circlip etc is nowhere to be seen.
I don't think the bearings have gone might be an alignment problem from the 1st time they went - won't know for sure till I get the chain fixed and back on and then can check it all. Will know as soon as I have the chain on.Regards,
BigPop
(I never get lost, because everyone tells me where to go!!!)
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2nd February 2005, 10:49 AM #13
Bob,
Another quick fix if you get sick of waiting - try CBC or any good bearing supplier and you can get them from there - they are the bearings used in skateboard wheels, elctric drills etc. A very common bearing.Regards,
BigPop
(I never get lost, because everyone tells me where to go!!!)
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2nd February 2005, 11:40 AM #14GOLD MEMBER
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BigPete, thanks. When you fit the chain just drive it by hand by pulling on the motor belts. If it is going to come off again you should see it start to climb of the larger gear. Not sure about the alignment line of thinking. Unless a shaft is bent there is no adjustment. Just two gears, with the smaller one being moved slightly when you engage the cutters. The collapsed bearings caused the screw thread on mine to be stripped which may allow for some movement.
Bob
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2nd February 2005, 12:51 PM #15
Bob,
Check your PM's.
Will do that for sure if and when I get it back together again.Regards,
BigPop
(I never get lost, because everyone tells me where to go!!!)