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  1. #1
    Join Date
    May 2006
    Location
    Sydney
    Posts
    118

    Default GMC - Great service!

    Hi guys

    I thought that I would let everybody know that recently I had a GMC product (a RHD1500 hammer drill) fail and that after a phone call to the GMC Customer Support line and new unit was couriered out to me within 5 days!

    Even though I did not have the original receipt, all I needed to do was fax a copy of the Visa card statement that I used to purchase the failed unit...

    Just thought that I would provide some praise where praise is due.

    Regards
    Greg

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  3. #2
    Join Date
    Jun 2007
    Location
    North Of The Boarder
    Age
    68
    Posts
    16,794

    Default

    Had similar a few months ago requested a replacement collett or my 1050W router about 5 days later a New 1500W router arrived Thanks GMC

  4. #3
    Join Date
    Dec 2004
    Location
    Northen Rivers NSW
    Age
    57
    Posts
    2,837

    Default

    Wow,

    Just imagine if a few of those storemen moved into R and D. Would save you time by not having to return it in the first place.


  5. #4
    Join Date
    Mar 2007
    Location
    Munruben, Qld
    Age
    83
    Posts
    10,027

    Default

    Quote Originally Posted by dazzler View Post
    Wow,

    Just imagine if a few of those storemen moved into R and D. Would save you time by not having to return it in the first place.
    Yes, and it would only cost you three times the money.
    Reality is no background music.
    Cheers John

  6. #5
    Join Date
    Dec 2004
    Location
    Northen Rivers NSW
    Age
    57
    Posts
    2,837

    Default

    Quote Originally Posted by munruben View Post
    Yes, and it would only cost you three times the money.

    hey......leave your common sense at home and let me have some fun


  7. #6
    Join Date
    Apr 2008
    Location
    Springwood
    Posts
    1

    Default

    Hi Lateral,
    I'm thinking of buying an RHD1500 as I need a drill and also need to get some mortar off the bathroom floor. How did you find the no rotation setting? Do you think it would be up to the job?
    Thanks,
    Phil.

  8. #7
    Join Date
    Dec 2004
    Location
    Northen Rivers NSW
    Age
    57
    Posts
    2,837

    Default

    Quote Originally Posted by preader View Post
    Hi Lateral,
    How did you find the no rotation setting? .
    Its the yellow thing on the side


  9. #8
    Join Date
    Sep 2005
    Location
    Cheltenham, Melbourne
    Age
    74
    Posts
    2,224

    Default

    Quote Originally Posted by dazzler View Post
    Its the yellow thing on the side
    Chris
    ========================================

    Life isn't always fair

    ....................but it's better than the alternative.

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