Thread: The ongoing saga of the ML392

Maybe I should take the covers off & run mine to see if the same sort of thing's starting to happen with mine. So far, no problems, touch wood.

Alex. I suspect that yours is doing fine. I think with all the problems I have had that i have a Friday/Monday machine. Although depending how much work you do it would not hurt to look in there as with any gears/chains a little oil from time to time does not hurt.

Bob

Originally Posted by BobR

the true facts of life. We will fix it if you bring it back - all 192Kg of it. For those who are interested, it is compared to a TV not a refrigerator. So YOU take it back! Bob

I'm wondering if that's Carbatec's policy on everything. What about those large jointers, saws and all the other stuff. It's notr practical to take it back so does that mean they don't have to honour a warranty ? :confused:

I asked the question regarding large pieces of equipment including saws with sliding tables ect., and it was at this point that it was indicated that it is the purchasers responsibility to get it back. They would then repair it. They raised the example of the TV. In response to "no one else has maintenance people on the road" I pointed out that the Jet distributor does. I trust that this is correct as someone on this forum only a couple of weeks ago indicated that this was the case.Can only hope that those who have large pieces of equipment that are either very heavy or take some time to assemble/disassemble never have a need to have repairs carried out. By my rough calculations the cost of hiring some form of lift, then possibly a vehicle to both pick up and return, could exceed any savings made on not buying a Jet (or other name brand) equivalent.

Bob

hmm...

thats certainly something to consider.

I have been tossing up on whether to buy an ML-392 or (going really adventurous) a 393.

Theres no way I could return one to the shop if anything goes wrong with it.

Sounds like more of a reason to go with a lighter machine such as the pt-260.

Everytime I think Im closer to making a decision, I find something new to make me re-consider!...

Sooner or later , you have to choose (or go without). As has been said, we are talking about the bottom of the market price-wise for these machines so you'll find pro's and con's for almost every one. Maybe start with the 260 or 392 and see how you go. There's always a good strong market for them if you want to upgrade later.

Does anyone other than JET come to you if you have a problem? Any idea what coverage JET provide, is it state capitals only?

HH.

And so it goes on.......

It is now eight days since I took the bearings over to Carba-tec, and about 10 days since the chain indicated a problem. A phone call was made yesterday with a promise to have someone get back to me. Did not happen (I believe that I should not feel alone here). Rang again today. Was advised that they should know tomorrow if Brisbane can supply the bearings. It has taken EIGHT days for them to not know if it will come from Brisbane. I order books on Amazon and have them in my hand in SIX days from overseas!!!!!

Current position is. If Brisbane has them, I should get them by the end of the week. Glad mine is not a production workshop. I would be 2 weeks without a jointer/thicknesser. Then again, I might have a different machine from a different distributor.

My experience is that Carba-tec is good to do business with in purchasing off-the-shelf items. However, when it comes to machinery, they just take the money and run. Considering that Carba-tec - Sydney has taken well over $4,000 from me in the last 6 months, and Carba-tec - Canberra a bit on top of that, I can only wonder how the adhoc customer is treated.

Watch this space.

Bob

Bob,
I have had the same problem - on mine the bearings (577) went only a matter of days after I got the machine. Took about 7 weeks for the bearings to come (luckily for CBC I was able to get some good quality ones from there the following day but still had to wait 7 weeks for the other replacement ones to come from Carbatec - still have them sitting here in front of me unused in their packet).
Went to do some thicknessing today and blow me down the chain on the drive rollers went kaput and looks like the same thing as yours "small drive chain had broken and the link connector no where to be found"
So tomorrow I will be back to the old saga again of ringing/emailing etc and see if I can get it fixed pretty quickly. (I doubt it though)

BigPete, good luck on finding the connector. The chain does not appear to be a standard size. I tried motor bike shops, push bike shops, and mower shops. No luck. Ended up really going over the workshop floor and found the missing bit. I was worried that it may have been vacuumed up. If you are stuck there is a place called Tsubaki near Auburn. I have since found out that they should be able to supply the part.

I believe that the collapsed bearing caused the chain to be thrown. Does this mean that your new bearing have gone again?
Bob

Thanks for that 'good news' Bob

I sent an email to Carbatec last night and have just rang them and they assured me they are trying to track the chain/links down and will get one to me as soon as they can. They said they are buying 'a few of them' to be sure.

I have tracked a company down here in Newcastle that deals in those type of chains and maybe able to help me out too - am about to head in there shortly to see if they have/can get the piece I need.

The joining link I found but the circlip etc is nowhere to be seen.

I don't think the bearings have gone might be an alignment problem from the 1st time they went - won't know for sure till I get the chain fixed and back on and then can check it all. Will know as soon as I have the chain on.

Bob,
Another quick fix if you get sick of waiting - try CBC or any good bearing supplier and you can get them from there - they are the bearings used in skateboard wheels, elctric drills etc. A very common bearing.

BigPete, thanks. When you fit the chain just drive it by hand by pulling on the motor belts. If it is going to come off again you should see it start to climb of the larger gear. Not sure about the alignment line of thinking. Unless a shaft is bent there is no adjustment. Just two gears, with the smaller one being moved slightly when you engage the cutters. The collapsed bearings caused the screw thread on mine to be stripped which may allow for some movement.

Bob

Bob,

Check your PM's.

Will do that for sure if and when I get it back together again.