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  1. #16
    Join Date
    Mar 2009
    Location
    Daylesford
    Age
    41
    Posts
    313

    Default

    I buy it by the 100ft roll $460 1640 DL make whatever size about $0.28 per DL

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  3. #17
    Join Date
    Jan 2009
    Location
    Perth
    Posts
    1,257

    Default There has been a devolopment

    There has been a development.

    As I was very unhappy with the chains, I thought it would be a good idea to let them know about them.

    My opening sentence to them was ' I am NOT seeking compensation, but I am alerting you to a problem.....
    They asked for photos, but I replied the chains were rubbish and I had binned them.

    They were very apologetic and despite me stating again, I was not seeking anything, they have insisted on replacing the chains. They stated that the factory had changed the moulds without telling them and that a batch of chains were sent out faulty.

    So, I have not received the chains yet, but I am impressed with the service
    Sincerely
    Willy

  4. #18
    Join Date
    Feb 2011
    Location
    Tasmania
    Posts
    140

    Default

    Quote Originally Posted by Willy Nelson View Post
    There has been a development.

    As I was very unhappy with the chains, I thought it would be a good idea to let them know about them.

    My opening sentence to them was ' I am NOT seeking compensation, but I am alerting you to a problem.....
    They asked for photos, but I replied the chains were rubbish and I had binned them.

    They were very apologetic and despite me stating again, I was not seeking anything, they have insisted on replacing the chains. They stated that the factory had changed the moulds without telling them and that a batch of chains were sent out faulty.

    So, I have not received the chains yet, but I am impressed with the service
    Sincerely
    Willy

    Hi, me too, similar story.

    Needed a new handle for my Stihl, less then half the price then from the Stihl dealer. While I was on the website I decided to give the cheap chains a try plus a set of felling wedges. First chain broke on the first cut, second didn't cut very nice so put them aside. Wedges crumbled under every blow (never had that before with my plastic wedges.
    As the handle is great, at a great price, and me blaming myself for buying none professional chains and wedges (you get what you pay for), I left a neutral feedback on their ebaystore. They contacted me and sent me new chains and wedges. I also explained to them I wasn't after compensation but same story about a faulty batch. Great service. They do sell a more expensive chain (that might fall in the professional quality) so I haven't counted them out yet.

    I normally buy the stihl chain, about $45 for 25" I suppose that is trade price. Never had a problem with any and always lasted until there was nothing left to sharpen. For the amount of cutting you get out of a good chain it is hardly worth trying to find something cheaper.

  5. #19
    Join Date
    Feb 2006
    Location
    Perth
    Posts
    27,757

    Default

    I always worry about these situations that there might be some form of "bait and switch" thing going on.
    Sell bulk amounts of something of dubious quality and only supply something better to anyone that complains.

  6. #20
    Join Date
    Jun 2020
    Location
    Beechworth
    Age
    79
    Posts
    2

    Default Does the new low viscosity Stihl Bar Oil cause excessive chainsaw chain stretch?

    I have been running a 20 inch Stihl and chain in my MS500i with no problems. I had some big old dry Box logs to cut, so decided to get a 25 inch bar. I settled on a light weight Sugihara, which came with a Titan chain. The chain went blunt pretty quick and when I sharpened it on my Oregon Grinder there was noticeable burr on the cutting edge. I went blunt after 2 cuts. Then I file sharpened it and the same thing happened. So I binned it and bought a "genuine" Stihl off an eBay seller. The chain arrived in "Stihl" box with the details (pitch/guage/DL) in handwriting. Maybe it was made up from a roll? So, back to the Box logs. I had to te-tension it after every 2 cuts, and there was much smoke emitting, so I abandoned the exercise. I complained to the seller and he agreed to take it back, but insisted it was a genuine Stihl. However, I did notice that there was an unusually large amount of oil spray being thrown off the tip of the bar. I have for some time used Husqvarna chain oil which is quite thick. But recently, I bought some Stihl oil and it was quite much less viscous than I remembered it to be. The Stihl dealer said that Stihl had gone to a "thinner" oil for better performance. The same amount of oil was being consumed. So, is the extra oil spray that I noticed a result of the less viscous Stihl oil? And, would the corollary of this be more friction and thus more chain stretch? Or is the chain a counterfeit? Another eBay dealer that I contacted, insisted that "fake" Stihl chains are being sold on eBay. Your thoughts?

  7. #21
    Join Date
    Oct 2007
    Location
    Alexandra Vic
    Age
    69
    Posts
    2,810

    Default

    Difficult to tell just from the story above. Stihl chain has their coding on the links, this is a reference to the embossed codes. If you open the page, there is a link to download a PDF of the codes near to top RHS of the page for a permanent copy.

    I suspect that it won't help if your supplier is assembling chains from genuine bulk chain on rolls, but I suspect that purveyors of other chain would be wary of labelling their product Stihl, using the Stihl codes and passing their dodgy product as genuine Stihl. I know that the sneaky Chinese are producing copies of Stihl parts and machines, but haven't found anyone marketing them as genuine, just as suitable for Stihl. I suspect that this should hold for chain as well.
    I used to be an engineer, I'm not an engineer any more, but on the really good days I can remember when I was.

  8. #22
    Join Date
    Jun 2020
    Location
    Beechworth
    Age
    79
    Posts
    2

    Default

    Quote Originally Posted by malb View Post
    . I know that the sneaky Chinese are producing copies of Stihl parts and machines, but haven't found anyone marketing them as genuinel.
    There are new "Stihl" chainsaws being sold on eBay for much reduced prices. You can also buy "kits" of Stihl chainsaw parts that you can put together yourself, so go figure? The eBay dealer that I bought the "Stihl" chain from naturally denied that is was fake, but did offer to refund the money if I sent it back. Maybe that signifies something?

    Regarding my problem with a Sugihara bar, I have noticed a lot of "drag" on the chain when pulled manually, so I decided to measure the width of the groove of the bar, and it measured 1.63 mm. The thickness of drive links on the genuine Stihl chain that I bought to replace the dodgy one measured at 1.60 mm, giving an overall clearance of 0.03 mm (0.001181099"); not much.

    So maybe that was the problem?

    But I can't find actual (not nominal) specifications for the gap width of the groove on Sugihara chainsaw bars anywhere, of for that matter on any make of chainsaw bar. Someone on the Arborist website quotes the clearance of a Stihl 0.063" gauge chain in a Stihl ES Light bar to be 0.012", which is 10 times what I get with the Sugihara bar! Does anybody have any information on what the actual groove widths of chainsaw bars for various gauge chains should be ?

    BTW, the genuine Stihl chain did not stretch anywhere near as much as the dodgy one.

    An another tack, I am wondering whether excessive heat build up (which would exacerbate stretch) with a lightweight bar, is simply because of the lower mass of steel?

  9. #23
    Join Date
    Oct 2007
    Location
    Alexandra Vic
    Age
    69
    Posts
    2,810

    Default

    Very tight bar - chain clearances would have more effect on heat build up and chain stretch than a lightweight bar. If the bar is mostly buried in an insulating material (wood), it is not going to dissipate a lot of heat, whether of conventional or lightweight construction. However if the bar is intended for a Husky (0.058 in ) and is fitted with a Stihl chain (0.063 in ) genuine or fake, the reduced clearances would reduce bar oil flow and lubrication at the sides of the channel, and generate a load of extra heat, particularly if side clearance is down to 0.001 in total as you have measured.

    I was quite aware that non genuine Stihl compatible components and kits are being sold in Aus, just as non genuine car components or spares for other equipment are readily available. However it is one thing to supply compatibles as compatibles and another to sell them as genuine Stihl with the Stihl trademarks attached. Legally, whoever holds the Stihl registered trademark in AU can obtain a court order to prevent others fraudulently using their trademark, and then rely on the government to enforce such orders by detecting and confiscating goods as they pass through Customs, but that can be a leaky process with only a small fraction of containers fully examined upon entry into the country. Hence, intending to purchase genuine Stihl, it pays to purchase through a genuine dealer.
    I used to be an engineer, I'm not an engineer any more, but on the really good days I can remember when I was.

  10. #24
    Join Date
    Mar 2013
    Location
    Qld Australia
    Posts
    175

    Default

    I just received an 84 link hurricane chain for my cheap Chinese built 24" chainsaw and I paid $27 delivered on special, so not holding too much faith in it, haven't tried it yet but will keep an eye out for the issues that may develop using it, I will be testing it out in the next couple of weeks, one thing I noticed on it is that is doesn't have the angle line on the top of the cutter. My Husqvarna 372XPG 28" saw I think has a Origon skip chain on it and it hasn't given me any dramas yet but having said that I don't use it much, I use that saw mainly for slabing.

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