i sound like sigidi

**charlsie** · 1st March 2012, 09:46 PM

i was on a job yesterday,slabbing up a redgum for a client when i noticed the nose sprocket end of the dedicated slabber was smoking like all christ.turned the machine off and found the bearings seized.(12.30pm) rang lucas mills and spoke to matt, who said he'd put one in the mail for me.check the mail today (11.30 am) the new part is there.had to go and get a load of logs so i'll fix the bar when i get back,did that and when i put the bar back on,i find the bearing on the drive shaft gone as well.get to the bearing shop and the bloke tells me he doesn't have that size bearing, i ring lucas again matt says the bearing number is 6306, i tell the bloke this and he says your'e wrong then i pull the two spacers out of the inside part of the bearing and he says ok your'e right. in the end the mill is on the ute ready to go tomorow.the part where i sound like allan is "i love my lucas" but the backup service that lucas delivers is the best i have ever encountered with any company that i have had to deal with in my 26 years of working and buying tools. hey matt i know this won't get you a pay rise but thanks for the help.next to that i've done 300+ hours with the dedicated slabber and this is the first nose sprocket i have replaced but the third drive shaft bearing and i also replaced the drive sprocket as well (3rd time) oh did i say i love my lucas

**Acco** · 1st March 2012, 09:54 PM

Hey Charlsie, that Redgum log wouldn't happen to be in Ormond?

**Bushmiller** · 2nd March 2012, 12:49 AM

Charlsie

There are so many horror stories out there. It's always good to hear a positive. Pat on the back for Matt and Lucas

.

Regards
Paul

**tlbsg** · 2nd March 2012, 09:31 AM

pat on the back too for aust post

lucas just gave it to them and they delivered

**charlsie** · 2nd March 2012, 02:15 PM

yeah but i reckon lucas have shares in aussie post. yes acco it was the redgum in ormond,the client said dj couldn't do it.good log too.no nails or any other crap in it which is pretty unusual.do you work at the milgrove mill or how did you know about the log?

**Acco** · 2nd March 2012, 02:19 PM

I'm DJ

I was originally asked to pull the log out and cart it to Millgrove, but couldn't get crane truck in as you would've seen and winching it out would have cause too much damage unless spent heaps of time setting up, which is why I gave them your number

**Krunchie** · 2nd March 2012, 02:20 PM

when their is no other acceptable response but LOL

**charlsie** · 4th March 2012, 01:08 PM

fair enough.i've still have to put the bobcat in to take the slabs out so there is still a bit of work to do

**Sigidi** · 6th March 2012, 08:24 PM

Good to hear Charlsie, I still Love my Lucas and am under a pile of logs at the moment, haven't been on a for a while, trying to get through these logs. Have so many pics to put up dunno where to start

Great to hear tho. They are terrific with customer service

**pieterjacobs** · 7th March 2012, 08:31 PM

Originally Posted by Sigidi

Good to hear Charlsie, I still Love my Lucas and am under a pile of logs at the moment, haven't been on a for a while, trying to get through these logs. Have so many pics to put up dunno where to start

Great to hear tho. They are terrific with customer service

Hey mate can you tell me if you know the mobile dimensoin saw i have one and i looking for more logs .

**Sigidi** · 9th March 2012, 09:06 PM

Hard enuf getting logs for myself

not gonna go tellin ya where in Brissy you can get logs that I can have

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