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  1. #1
    Join Date
    Jul 2008
    Location
    South West Victoria
    Age
    64
    Posts
    471

    Default A Big Thankyou to Lie-Nielsen Australia

    I would just like to let everyone know how impressed I am with the service, backup and friendly advice given to me by the blokes at Lie-Nielsen Australia. I was having a few problems with a 4 1/2 plane which was compounded by a stuff up by me. Phil Dixon and David Eckert sorted it for me and I am just so impressed how they resolved it and helped me out. Thanks........

    Regards
    Col
    Hoppers Crossing
    Vic.....
    Good better best, never let it rest, until your good is better and your better best.

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  3. #2
    Join Date
    Nov 2007
    Location
    Dundowran Beach
    Age
    76
    Posts
    19,922

    Thumbs up

    Good on"em!1 Good to see companies looking after customers.

  4. #3
    Join Date
    Jan 2002
    Location
    Melbourne, Aus.
    Age
    71
    Posts
    12,746

    Default

    Good to hear.

    So LN actually have guys on the ground here? I took the website to be presented as local but just a pipe to overseas.
    Cheers, Ern

  5. #4
    Join Date
    Jan 2005
    Location
    Melbourne
    Age
    65
    Posts
    11,997

    Default

    Ern, Phil and David are always at the show to help me empty my wallet. Their assistance has always been very good IMO too.

  6. #5
    Join Date
    Jan 2002
    Location
    Melbourne, Aus.
    Age
    71
    Posts
    12,746

    Default

    Thanks Greg.

    Or maybe it's best not to know this ... have resolved to stop wallet emptying for the next project til the bl**dy paw shows some faint capability of undertaking one.
    Cheers, Ern

  7. #6
    Join Date
    Jan 2005
    Location
    Melbourne
    Age
    65
    Posts
    11,997

    Default

    New toy.

    (note to self - go visit Col for vicarious tool fix)

  8. #7
    Join Date
    Mar 2008
    Location
    Lambton, Newcastle, NSW, Australia
    Posts
    4,957

    Default

    Yes, very helpful guys, its all part of a rather dastedly evil plan and I've fallen for it. Started with a dovetail saw at the Sydney show, then I found the web site, all the while Phil is being very helpful, oh that ones out of stock, I'll send you one of these. 14" Tenon saw, Rabbet block plane, oh the standard one is out of stock, I send you the new one with the nicker, various other small offerings all the while there evil plan is seeping through. Then the other day it was the No7 jointer. Yes, nice has been used for evil porposes, now I find I am selling things on epray to get more money for more niceness. I am a LN nice addict, I am waiting for things on back order, thinking of buying cheap air fairs to get to the wood shows for another fix. The web site just doen't have the same effect. Yes, Lie Nielson IS in Australia, for EVIL.

    (Thanks for the great service guys)

    Oh and I almost forgot, for a quick fix the freight is overnight or at the most two nights.
    Instagram: mark_aylward
    www.solidwoodfurniture.com.au


    A good edge takes a little sweat!!

  9. #8
    Join Date
    Jan 2002
    Location
    Melbourne, Aus.
    Age
    71
    Posts
    12,746

    Default

    A #7 ..... good grief, you need an exorcist Mr Craw.
    Cheers, Ern

  10. #9
    Join Date
    Mar 2008
    Location
    Lambton, Newcastle, NSW, Australia
    Posts
    4,957

    Default

    Phil the made me do it

    Wouldn't normally be that extravigant but I have sold of a few other bits and pieces to cover the sin.
    Instagram: mark_aylward
    www.solidwoodfurniture.com.au


    A good edge takes a little sweat!!

  11. #10
    Join Date
    Mar 2008
    Location
    Lambton, Newcastle, NSW, Australia
    Posts
    4,957

    Default

    Col, what was wrong with your 4 1/2?
    Instagram: mark_aylward
    www.solidwoodfurniture.com.au


    A good edge takes a little sweat!!

  12. #11
    Join Date
    Jul 2008
    Location
    South West Victoria
    Age
    64
    Posts
    471

    Default

    Quote Originally Posted by Claw Hama View Post
    Col, what was wrong with your 4 1/2?
    I had issues with new parts fitting an early model. Over the years LN must have tweaked the castings and I had an alignment problem that wasn't allowing the plane to function 100% to my liking. I made the problem worse with a bit of ham fisted filing. I solved an alignment problem but created a huge backlash in the blade adjustment and tight lateral adjustment. All is good now.
    I agree with the earlier posts that LN is habit forming. Thanks (not) to Groggy I caught the LN bug and have now got a 4 1/2, 5, 6, 40, 60 1/2, 140, dovetail saw and a titemark gauge and a modified Stanley 8 with LN blade and chipbreaker. Not to mention the Vesper stuff. Out with the old and in with the new which will see me out. A 3 and a 7 ( I will get rid of the modified Stanley 8) will finish my LN collection later in the year. While waiting months for a replacement buzzer and thicknesser and not being able to do any actual woodwork it has been a case of idle hands spending up. They just feel right in the hand, are nice to look at and have and are a pleasure to use. I was saving my dough for some Lee Valley Veritas planes later in the year but having held a few planes they just don't suit me as the feel and handle shapes don't fit my small size hands.

    Col
    Good better best, never let it rest, until your good is better and your better best.

  13. #12
    Join Date
    Jan 2005
    Location
    Melbourne
    Age
    65
    Posts
    11,997

    Default

    Quote Originally Posted by Col View Post
    ... Thanks (not) to Groggy I caught the LN bug ...





  14. #13
    Join Date
    Mar 2007
    Location
    Munruben, Qld
    Age
    83
    Posts
    10,027

    Default

    Pleased to hear there is still some good old fashioned service out there. Goodonya LN
    Reality is no background music.
    Cheers John

  15. #14
    Join Date
    Oct 2007
    Location
    Central Coast
    Age
    33
    Posts
    372

    Default

    LN are great.

    The blokes helped me out in spending some money
    Buy the best tools you can afford and you'll only cry once...

  16. #15
    Join Date
    Mar 2008
    Location
    Lambton, Newcastle, NSW, Australia
    Posts
    4,957

    Default

    There is a 10 1/4 Rabbet calling me, calling calling (steady itch that just won't go away) oh bugga here we go again.
    Instagram: mark_aylward
    www.solidwoodfurniture.com.au


    A good edge takes a little sweat!!

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