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  1. #1
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    Default Jet 310 combo Advert.

    The Jet Advert on the back page of the Australian Woodworker has what is quoted as "Great Summer Specials" with all participating dealers listed.

    The Jet Planer / Thicknesser is quoted with a sale price at $2945.

    My dealer here in the West has a problem with this because the cost of freight and cannot see how he can meet this price.

    I suggested he approach Jet & their Australian agents to resolve this but legally I'm not sure where this stands .Jet or their agent may have placed this ad and whether consultation between their representative outlets existed or not I would be most interested in hearing about and if the current deal is honoured by Jet.

    Has anyone had issue with this?

    Cheers
    Johnno

    Everyone has a photographic memory, some just don't have film.

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  3. #2
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    Default

    I have also placed an order for one of the items in the advert which is not currently in stock in Vic. I was told that it would be too expensive to have it freighted by itself so I guess I have to wait until there are enough orders placed for Jet items to make it worth while sending in one truckload. Summer is almost over so I hope that the price doesn't go up before it gets here

    I can understand the situation however from the other post about Jet products the expansion plans into more retailers doesn't seem to be too smooth at the moment.
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  4. #3
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    It would be interesting as to who placed the Advert with the magazine and whether as a Jet representative that then Jet would honour those prices irrespective of the locality.

    Whilst they have a good foundation here it remains to be seen of any ....if any outcome.
    In my view now it would be a good marketing exercise to do so giving JET a real good heads up in this country.



    Cheers
    Johnno

    Everyone has a photographic memory, some just don't have film.

  5. #4
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    Default

    Not sure how legal it is, but JET advertised prices are often "ex-Brisbane" in my experience. This means that your final price including freight will depend on exactly where you are.....

    Obviously, for such a large/heavy item, you'd expect prices to the customer to vary between, say, WA and Sydney.

    I can't see the local dealers wearing the freight from 'JET Central' in Brisbane.

  6. #5
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    Default

    Quote Originally Posted by Mr Brush View Post
    Not sure how legal it is, but JET advertised prices are often "ex-Brisbane" in my experience. This means that your final price including freight will depend on exactly where you are.....

    Obviously, for such a large/heavy item, you'd expect prices to the customer to vary between, say, WA and Sydney.

    I can't see the local dealers wearing the freight from 'JET Central' in Brisbane.
    Interestingly Carbatec machinery prices here in Tassie are the same as in Sydney. I think Carbatec honor their published catalogue prices (as adjusted from time to time) at any of their stores in Aus. As with any purchase delivery charges can vary.
    Hitch

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  7. #6
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    Default

    Quote Originally Posted by Mr Brush View Post
    Not sure how legal it is, but JET advertised prices are often "ex-Brisbane" in my experience. This means that your final price including freight will depend on exactly where you are.....

    Obviously, for such a large/heavy item, you'd expect prices to the customer to vary between, say, WA and Sydney.

    I can't see the local dealers wearing the freight from 'JET Central' in Brisbane.
    The price quoted is stated at all participating dealers ,there is no mention what so ever of prices varying from State to State or that freight may have to be taken into account.

    The whole Advert is ambiguous to say the least leading to expectations that the price is Australia wide if it was the case of varying cost then this surely should have been stated.


    Cheers
    Johnno

    Everyone has a photographic memory, some just don't have film.

  8. #7
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    Default

    Well, when I bought JPT-310 from a Sydney outlet, the initial price quoted did NOT include freight from Brisbane.

    They basically quoted me the JET list price, which is ex-Brisbane, then added freight to that. It'll be interesting to see what happens this time around.

    Incidentally, If I were buying again I'd get the version of the JPT-310 with the helical cutterhead fitted as standard by JET - I think its about $1000 more than the standard version. Wasn't available when I bought mine.

    I'm still wondering whether the JET helical cutterhead is available as an upgrade to the standard JPT-310, but nobody seems to know.

  9. #8
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    Quote Originally Posted by John Saxton View Post
    The price quoted is stated at all participating dealers ,there is no mention what so ever of prices varying from State to State or that freight may have to be taken into account.

    The whole Advert is ambiguous to say the least leading to expectations that the price is Australia wide if it was the case of varying cost then this surely should have been stated.

    Cheers
    I would agree. The back page clearly states that the prices are at participating dealers and without any other comment on prices it is expected that you should be able to get the advertised price at any of the dealerships listed.

    From memory within the mag the review of one of the Jet table saws does state that the price is ex-Brisbane. If they are advertising prices ex-Brisbane why wouldn't potential customers order directly from the Brisbane dealership with delivery directly home instead of ordering through the local dealer and then having to either arrange pickup or delivery from the local dealer?
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  10. #9
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    Default

    I saw the JET 'Specials' ad in a magazine today, and it does state (as I expected....)

    "Prices are GST inclusive ex Brisbane"

    ....albeit in fairly small print, in black, on a dark background...

    With JET, I would ALWAYS assume this to be the case. Good luck finding a local dealer willing to absorb the freight costs, as I suspect their margins are pretty tight.

  11. #10
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    Quite a few manufacturers and distributors harmonize prices to maintain goodwill across the country. When car manufacturers run the their campaigns the prices are the same across the country - the only differences being local stamp duty and license fee variations. This happens a lot with tools also (Festool etc) and machinery like Carbatec stuff. EXCEPT, that Carbatec WA prices are often a bit more - not because of freight ( Machines mostly get shipped direct here from Asia) , but because the competition is so far away and apart from Timbecon, there is no real competitor for nearly 2000 KM.

    As far as Jet goes, I think they are focussing on small volume and high markups for machines that they source from companies like Mao Shan , as opposed to higher volumes and lower prices by Carbatec and H&F for machines from the same companies. Harmonizing prices across Australia doesn't fit into their business model. Its a bit silly because they could ship in bulk for a far lower cost per machine than anyone else can for one machine at a time.

  12. #11
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    TP1 - a good summary...

    Unfortunately it seems the word "goodwill" doesn't figure in the 'JET Australia Mission Statement'

    All they are achieving with advertising like this is getting people offside. When people see a 'shipping charge' added to the price of a machine that is already one of the more expensive on the market, they tend to walk off muttering under their breath and look elsewhere.

    By comparison I also happen to buy Festool, similarly some of the most expensive products in their market segment. The difference is that (for my money) I'm getting fantastic support, product knowledge, spares backup, enthusiasm, etc. In my experience of dealing with them, JET don't tick any of those boxes......

    The only thing they have going for them is some vague notion that they do better in-factory QA than the cheap no-name brands. Unfortunately (for JET) it seems that some of the dealers like Gary Pye and MWE have seen through this, and are sourcing their own machines direct from similar factories to cut JET out of the loop. Over the years I've purchased three JET machines and had minor quality problems with two of those, so I tend to think the "better QA" claim made by JET isn't entirely valid in the first place.

  13. #12
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    Default

    Over the past couple of weeks I have spoken to Jet dealers in a couple of states and it appears that the reason that they are looking to source machines direct from factories ( probably the same factories) is that JET has dropped the ball as far as caring for Australian dealers and customers is concerned.. It seems that since Jet has become increasingly controlled from Europe in recent times ( it is a Swiss Company) the bureaucracy has increased and the service reduced for Australia at least.

    Jet machinery is usually badge engineered products from Taiwanese companies like OAV and Mao Shan, but they also own the design for a couple of their products, such as their oscillating drum sanders. Given that their dealer network is starting to source directly from the factories, it is not a vote of confidence for the way Jet have treated them or their customers.

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