Tobias
I think this issue may have been approached from the wrong direction.
You, like many others, had researched the market and concluded that the Triton router is one of the best around. Surely all these people recommending the product can't all be wrong. Conclusion is that yours has a fault: An unacceptable fault to the extent that the supplier should either replace the machine or refund your money so you can go elsewhere and irrespective of whether you buy another Triton or chose a rival brand.
To my mind your real complaint is the way the retailer has handled your claim and of course the fact that your project for which you bought the machine is now on hold.
To illustrate further, I have bought in total three Ozito machines including a small router. The router performed like yours. It worked very well for about a day and then started to issue smoke and sparking from the motor. Blind Freddy could tell there was a terminal problem (no pun intended) unless he was deaf and had lost his sense of smell as well.
I returned the machine to Bunnings explaining the problem. The bloke, who is still there, said "I'll just plug it in to check the problem." It smoked like a beauty and started to stink the place out immediately. He smiled and said, "Would you like a replacement or a refund?" As it happened I took the money and bought a different brand from Bunnings.
The other two Ozito products are fine although are occasional users only.
I also have the large Triton router, which I use solely for under table use. It's fine too.
Regards
Paul