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  1. #1
    Join Date
    Nov 2011
    Location
    Newcastle NSW
    Posts
    775

    Default Fisher & Paykel faulty part diagnosis

    Hey all,

    Not sure if anyone can help, but I figured I will post and see what happens (will be grateful for any advice). I have a Fisher and Paykel Model E522B 520L Product Number 11682, I suspect that the part 882780P MODULE CONTROL/DISP NON BC ST3 (pictured below) is faulty



    Now as I understand it (F&P are not open on the weekend), this module has been replaced with part 838196P (which is basically a combined Power and control Module, perhaps to get the electronics out of the fridge).



    Now if this is the case, it is probably a good thing, as it means I don't need to be concerned that the issue is actually in the Power module as I will be replacing both.

    I basically have 2 questions (assuming the above is correct), is this a plug and play arrangement, I am confident with a multimeter and working with power (well enough to know to treat everything as if it could kill you), but I just want to make sure they have not made it more complicated than that. The second question is, given the symptoms and analysis below, would you agree that it is most likely the control module, or does anyone have any other suggestions for things I should check first?

    The symptoms are:

    * both fans not functioning, even though I have had the freezer fan out and tested it using a 12V power supply (it works when applied directly to 12V), I am not reading any voltage at the plug for the fan.

    * Freezer seems to work effectively, but the fridge is warm (obviously without the fans running this will be the case)

    * I have checked the defrost element and it has some resistance, but is not open circuit so I believe this is not an issue (although if the element was the cause then as I understand it, once defrosted for a few days, and turned back on, the fridge should cool down until the ice builds up again)

    * Both door switches are functioning, I have tested them with a magnet and the multimeter for continuity at the control module

    * This fridge has run for a long time so I am not confident that it should do it, but as I recall, when first turned on, these fridges make some beeping sounds, and I think I have read somewhere if the fridge does not make this noise on startup, then it is a sign the control board may have failed.

    * There are several wires leading from the power module to the control module (this is the wiring diagram)



    Printed on the circuit board of the Power Module is 0V and 12V on the blue and red wires leading from the power module to the control module.

    * Using a multimeter, I am reading 12V DC between these 2 wires, so based on this, the fact that the light comes on in the fridge, and the compressor is getting power, I am assuming the power module is doing it's job, and the control module is receiving power, but only providing power to the light, not the fans etc.

    I realise I could pay Fisher and Paykel to come out, but that's $130 plus parts, and the $130 should cover the new module.

    Any thoughts, advice, etc., I would greatly appreciate it. Just please no shouldn't have bought a fisher & Paykel comments, the fridge has given good service for over 10 years, so I can't complain about it).

    Cheers,

    Camo

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  3. #2
    Join Date
    Jun 2012
    Location
    Dungog
    Posts
    274

    Default

    This may sound obvious, but did you test the fan that delivers the air to the refrig section.
    Back to basics, neither fan will run if either or both doors are open, there is a small time delay before the speed controlled freezer fan starts after door is closed.
    A quick way to test the fan is to open the door and put a magnet on the reed switch on the cross rail and the fan should run. Check both fans.
    hope this is of some use.
    if not send me a pm and I'll try to help further
    good luck.

  4. #3
    Join Date
    Nov 2011
    Location
    Newcastle NSW
    Posts
    775

    Default

    Quote Originally Posted by dinosour View Post
    This may sound obvious, but did you test the fan that delivers the air to the refrig section.
    Back to basics, neither fan will run if either or both doors are open, there is a small time delay before the speed controlled freezer fan starts after door is closed.
    A quick way to test the fan is to open the door and put a magnet on the reed switch on the cross rail and the fan should run. Check both fans.
    hope this is of some use.
    if not send me a pm and I'll try to help further
    good luck.
    Thank you so much for your reply, greatly appreciated! I haven't tested the fan in the fridge, I am fairly confident a panel at the back top of the freezer comes out to allow access to the fridge fan, but buggered if I can work out how to remove it (I am probably not being aggressive enough, as it looks like it needs to be bent like the rear freezer panel).

    Thank you for your offer to discuss things via PM. I did use a magnet to simulate a closed door, basically closed one door and applied a magnet to the other, but just to be sure, I think I will take out the risk the magnet was not in the right location, by setting up the phone to record video, put a torch in the fridge and close both doors and see what happens. Your back to basics suggestion is a good one, wouldn't be the first time something had gotten complicated only to end up being something basic overlooked.

    If that doesn't work, I might take you up on your PM offer.

    i might put up a picture of the rear panel I think needs removing too, see if anyone has pulled it out before and can confirm the process to remove it.

    thanks,

    CamoCamo

  5. #4
    Join Date
    Jun 2012
    Location
    Dungog
    Posts
    274

    Default

    Your correct, the centre of the back panel is removable, it does take a little effort. I have used an old ice scraper that used to be supplied with 1960 type cyclic defrost refrig!s.
    you could try a paint scraper, working on one side from top to bottom.
    hope this helps, regards

  6. #5
    Join Date
    Jun 2012
    Location
    Dungog
    Posts
    274

    Default

    Sorry should have said in previous post that the panel to remove is in the refig section.
    Don't forget to mark shelf positions for easy and quick replacement. PS the fan lays flat in the insulation layer between the freezer and refrig.
    regards

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