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  1. #106
    Join Date
    Feb 2008
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    Victoria
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    This is the sensible response that was lacking in the retailer.
    Cheers,
    Jim

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  3. #107
    Join Date
    Feb 2008
    Location
    Northern Sydney
    Age
    49
    Posts
    2,764

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    Quote Originally Posted by jimbur View Post
    This is the sensible response that was lacking in the retailer.
    Cheers,
    Jim
    ...but together with the coffee civility flowed back into him
    Patrick O'Brian, Treason's Harbour

  4. #108
    Join Date
    Jan 2009
    Location
    Brisbane
    Posts
    1,773

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    One hopes that an adequate solution comes of this. This, in my humble opinion could have easily been resolved at the retail level, but it is excellent to hear that manufacturers still stand behind their product. Even on the other side of the world. One would also think that that is the way it should be.

    My 2c worth.

  5. #109
    Join Date
    Jun 2008
    Location
    Molendinar, QLD
    Age
    52
    Posts
    299

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    Lets hope the manufacturer will have a stern talking to the retailer.

  6. #110
    Join Date
    Mar 2006
    Location
    Bowral
    Posts
    837

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    Sounds like the manufacturer is prepared to stand behind their product and try to ensure their customer is happy. This is an attitude that impresses, and should also have been the attitude of the retailer.

    What a great resolution Woodwould. Well done.
    Bob C.

    Never give up.

  7. #111
    Join Date
    Sep 2006
    Location
    Avoca Victoria
    Age
    81
    Posts
    10,501

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    A good resolution to the whole thing.
    Thank you ball boys..thank you linesmen

    Well done.

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