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  1. #31
    Join Date
    Aug 2010
    Location
    ACT
    Age
    84
    Posts
    2,580

    Default

    Hi,
    Just to buck the trend, I must tell of some fantastic Australian service.
    This happened in 2005, I hope they are still as good.
    I was sanding the lid of a jewelry box when I sanded through the inlay decal, after muttering some naughty words, I went on the internet at 1535 on a Thursday afternoon to Vernier inlay and ordered a replacement. I thought if they pull finger I could have it by Wednesday, imagine my shock when at 0830 the next morning as I walked up my drive with my dogs after our walk, the Postie pulled up next to me and handed me a handful of mail including my order.
    I knew they used over night bags but Canberra in spite of being the countries capital is considered "Rural NSW" by our postal service but they (Vernier Inlay) just happened to be in the same rural area. I had not even expected the order to be read by that time.
    Regards
    Hugh

    Enough is enough, more than enough is too much.

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  3. #32
    Join Date
    Apr 2011
    Location
    se Melbourne
    Age
    62
    Posts
    2,567

    Default

    Best service I have had was in about 2009. Needed some hinges. Ordered over the phone at about 11am, and they were delivered that afternoon!

    On another occasion I ordered a sander from a Forum sponsor on a Wednesday that I had to have by Friday so it could be used on the Weekend. Originally it was sent by a division of Australia Post, but they could not find the hospital I work at despite numerous vehicles with there signage appearing on site. The agent then resent the order with a different courier on the Friday and it arrived after 4 Friday afternoon.

    So yes sometimes it can be done. One of the real weak points in the supply chain though is Australia Post. They might deliver, the question though is when? Is it timely, or could it be done better?

  4. #33
    Join Date
    Mar 2009
    Location
    Brisbane
    Age
    73
    Posts
    488

    Default

    Quote Originally Posted by woodPixel View Post
    Its more than confusing.

    It seems that they want some small business in Latvia or Uzbekistan to collect and remit GST to the Australian government (somehow) because they happen to sell more than $75k of stuff in a YEAR based on the address.

    what if they sell a million fidget-spinners to 212 countries of the world. Little Auntie Flo in Germany orders one from Poland and its posted to her nephew in Australia. What address do they use? Germany? If so, no GST.

    if it isn't for Aunie Flo's, what if I use my Trust.Zone VPN and appear to come from Germany, pay in Euro on my credit card and post it to myself? Is this counted?

    If not, VPNs and made up people/addresses are going to explode.

    Worse, do they HONESTLY think that some other countries Bodgy FLyByNight Co will remit the collected GST to Australia? What???? I'd recon Poland cant get Bodgy Co to pay their taxes at all!!!!

    now, last but not least, as a small business owner, I can say dealing with the entire taxation system here is a cataclysmic mess. If you start a small biz, it's hard enough to work out how to do the right thing WILLINGLY let alone for a small business in another country.

    What a complete disaster.
    woodPixel, I feel your pain. I wish I had some answers but sadly I don't...

  5. #34
    Join Date
    May 2009
    Location
    Peoples Republic of Bryn
    Posts
    393

    Default

    It will be interesting once Amazon enters the Australian market.

    I noticed that they use UPS here in Brisbane for package delivery from the US/UK and German Amazon sites. (i use them a lot, as I'm currently building a VW Campervan)

    I would imagine they would push UPS to expand in metro areas and leave Aus Post to regional areas.

    just looking forwards to ordering glue, and other items and receiving it the next day..

  6. #35
    Join Date
    Mar 2009
    Location
    Brisbane
    Age
    73
    Posts
    488

    Default

    Quote Originally Posted by bryn23 View Post
    I'm currently building a VW Campervan
    I'm in awe!!!
    Last edited by Big Shed; 19th June 2017 at 02:33 PM.

  7. #36
    Join Date
    Jun 2005
    Location
    Helensburgh
    Posts
    7,696

    Default

    UPS and AP in this country are handcuffed together so it will be interesting to see what happens when Amazon ramps up here. Many years ago I was emptying a mail box and had a lady come over and thank me for the excellent service she had just had when a parcel was delivered to her daughter over night from Wollongong to Sydney. That used to be the normal thing but no more apparently.

    Domestic deliveries are always going to be slower than international deliveries and every country without exception has the same problem as all domestic mail is moved by surface transport. Large countries such as Australia will always have a time problem where small countries such as the UK will be able to get most stuff to anywhere in the country overnight, here it takes at least four days to get to Perth from the east coast, I used to control the dispatch of interstate parcels out of Sydney. A plane flies from the west coast of the US to Oz in less than a day so the comparison is apples v's oranges so to speak. If all domestic mail and parcels was air freighted interstate delivery would be next day and secondary (country) would be two day delivery. I doubt there are enough air freighters in Oz to do that job and curfews at airports prevent it anyway.
    CHRIS

  8. #37
    Join Date
    May 2009
    Location
    Peoples Republic of Bryn
    Posts
    393

    Default

    UPS and AP handcuffed together??

    Is that still the same, as the brown UPS van delivers to me all my Amazon deliverys and Startrack delivery all my AP/Startrack delivery's

    Ive had to pick up from the UPS depot in Brisbane and from Startracks Darra depot.

  9. #38
    Join Date
    Jan 2014
    Location
    Sydney Upper North Shore
    Posts
    4,469

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    My son in the UK used Amazon frequently. Order before, I think 10 am and you have it the same day.
    When I was there I ordered some Triton bits from toolsparesonline. Had them the next day before lunch.

  10. #39
    Join Date
    May 2009
    Location
    Peoples Republic of Bryn
    Posts
    393

    Default

    Quote Originally Posted by Lappa View Post
    My son in the UK used Amazon frequently. Order before, I think 10 am and you have it the same day.
    When I was there I ordered some Triton bits from toolsparesonline. Had them the next day before lunch.
    If i ordered something before 10am and it was there on the same day, i think i'd have a stroke.

    next day delivery before midday would be a dream, sometimes it does happen, but not often.

  11. #40
    Join Date
    Jun 2005
    Location
    Helensburgh
    Posts
    7,696

    Default

    Quote Originally Posted by bryn23 View Post
    UPS and AP handcuffed together??

    Is that still the same, as the brown UPS van delivers to me all my Amazon deliverys and Startrack delivery all my AP/Startrack delivery's

    Ive had to pick up from the UPS depot in Brisbane and from Startracks Darra depot.
    Some courier companies feed (or used to) into the AP delivery system depending on where the delivery point is. I used to pick up cages every day from Fastway Wollongong for delivery by AP depending on where the delivery point was. They always used their own delivery network for metro areas I guess but I never asked the question. My information is not recent but that is how it used to work. The courier companies get very good bulk pricing on parcel delivery so they use it to their advantage.
    CHRIS

  12. #41
    Join Date
    Feb 2016
    Location
    Canberra
    Posts
    5,124

    Default

    It begins: https://www.ato.gov.au/Business/Inte...-to-Australia/ and https://www.ato.gov.au/General/New-l...mported-goods/

    This was put up today.

    My earlier rant was bang on. They fully expect overseas businesses to not only register for an ABN, but GST and lodge monthly reports!

    HHAHAHAHAHAHAHAAAAAA!!!!!

  13. #42
    Join Date
    Nov 2006
    Location
    Bendigo Victoria
    Age
    80
    Posts
    16,560

  14. #43
    Join Date
    Oct 2013
    Location
    Perth, Australia
    Posts
    1,813

    Default

    Just noticed that. And not a week after I bought $600 worth of tooling to try and beat the clock 😑

    Oh well, new tools!

  15. #44
    Join Date
    Apr 2012
    Location
    Thornton NSW
    Posts
    456

    Default

    That isn't a surprise, and will probably work to Amazon's advantage as they can act as the fulfilment centre and save overseas vendors the hassle of all that.

  16. #45
    Join Date
    Oct 2013
    Location
    Perth, Australia
    Posts
    1,813

    Default

    I was thinking the exact same thing actually. Once this is implemented it will be very much in Amazon's favour, they already have the supply chain and just need to set up distribution within Australia. And they've proven in the past that they're not worried about making money immediately, they're about the long game and have oodles of money to throw at this venture.

    They're also MILES ahead of most Australian retailers when it comes to e-commerce, here's hoping they manage to drill some better habits into the competition.

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