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  1. #1
    Join Date
    May 2023
    Location
    Sydney
    Posts
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    Default Advice on Issue in Strata Building - Noise Transmission from Floorboards

    Hi all

    Seeking peoples' advice and opinion.

    A new owner moved in upstairs and replaced the floors from carpet to floorboards. I believe they installed AngelStep4 insulation as part of the flooring update.

    I now hear their every single step as a sound and vibration! The previous owner had carpets in the same apartment I never used to hear a peep.

    The building I believe is an early 70s solid concrete building.

    The new owner did seek approval from strata who claims that AngelStep 4 is compliant.

    Seeking advice what I can say to owner and strata regarding this issue - interested in those experienced with floorboards and sound issues so I can help advise on what to do to rectify this issue!!! Particularly seeking feedback on people that have used the AngelStep4 product and found it deficient.

    I understand an acoustic test may give some objective insight into the issue!

    Thanks in advance to all.

    Terence (Treble)

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  3. #2
    Join Date
    May 2012
    Location
    Woodstock (Cowra)
    Age
    74
    Posts
    3,215

    Default

    You will need to have and acoustic test done and probably need the strata manager to liaise with the unit owners where the problem is

    https://www.abcb.gov.au sites default files resources 2021 Handbook_Sound_Transmission_a
    The person who never made a mistake never made anything

    Cheers
    Ray

  4. #3
    Join Date
    May 2023
    Location
    Perth HIlls
    Posts
    2

    Default

    what type of structure is the actual floor? concrete slab? timber?
    I mean, was the original carpet over a timber floor and they replaced just the carpet?
    or was it on a concrete slab? (hard to think that would give you a noise problem)

    why i ask is that here in WA you aren't allowed bare timber floors above. (well, that was the strata laws last time I looked).

  5. #4
    Join Date
    Apr 2019
    Location
    NSW
    Age
    37
    Posts
    967

    Default

    probably not tons they can do in terms of "fixing it"

    can always add another layer of the thicker plasterboard over your existing ceiling stuff to help muffle out the noise.

  6. #5
    Join Date
    Feb 2003
    Location
    back in Alberta for a while
    Age
    67
    Posts
    11,828

    Default

    Quote Originally Posted by havabeer69 View Post
    can always add another layer of the thicker plasterboard over your existing ceiling stuff to help muffle out the noise.
    Terence would need his strata board's (Strata Owners' Corporation) approval to do anything more than repaint the ceiling of his unit.

    Terence should also ask to see the Owners' Corporation's written approval to the change in flooring.
    At the end of the day, the problem -- with carpet on the floor I couldn't hear any footsteps, now with the timber floors I can hear every step -- is one for the Owners' corporation to fix.

    Based on what Terence tells us either the sound proofing product (Anglestep4) is defective or is unsuitable in his instance.
    Either way, the owner's above him should have indemnified the Owners' Corporation for the new flooring.
    regards from Sydney

    ian

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