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  1. #1
    Join Date
    Oct 2002
    Location
    NSW
    Posts
    1,610

    Angry What's with this "cashback by redemption" ??

    Starting to look for a new PC or two, or maybe just an LCD screen to replace the 22" monster CRT that heats the room better than a fireplace, and it seems that everything has two prices:

    1) the price you actually pay (printed in small type),
    and
    2) the large, brightly printed price, that involves you paying more up-front, then going to a website, typing in your details, getting some secret code, cutting a piece out of the box your new toy came in, sending the code + bit of box + original receipt off in the mail, and waiting up to 8 weeks for a cheque.

    I've now added "must NOT have cashback by redemption" to my shopping criteria.

    Wonder what would happen if they tried this cr?p in another industry??

    Cheers,
    Andrew

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  3. #2
    Join Date
    Jun 2007
    Location
    North Of The Boarder
    Age
    68
    Posts
    16,794

    Default

    To date I have not head of anyone getting it or any deal such as they advertise watches additional software packs etc etc.
    Plenty have fought for it
    If this is so why not just drop the price makes the customer happy doesn't take up extra time filling in stupid details.

  4. #3
    Join Date
    Jul 2005
    Location
    Victoria
    Posts
    5,215

    Default

    I recently purchased a new lap top with a RRP of $1150. Got a cordless mouse a packet of blank DVD discs and she charged me $875. I asked how it was so much cheaper, and i was told it was the cashback redemption. It was probbably that in the first place, but other outlets were selling it give or take 50 bucks at $1150. I was happy

  5. #4
    Join Date
    Jan 2003
    Location
    Osaka
    Posts
    909

    Default

    Basically it is a way to collect marketing information. And accurate information too - who wouldn't want the cashback afterall?
    Semtex fixes all

  6. #5
    Join Date
    Nov 2007
    Location
    Orstralia
    Posts
    456

    Default

    Im still waiting for a cash back from Norton, its going on 4 years for $10.....

    Do you think I should give up hope of getting it?

    Yours, Expectantly...

  7. #6
    Join Date
    Jun 1999
    Location
    Westleigh, Sydney
    Age
    77
    Posts
    9,562

    Default

    I recently bought a HP printer with a 'cashback' that was an external HDD. Suited me as it was the printer I wanted at a reasonable price and I wanted the HDD anyway. The catch was you have to wait up to 75 days from when they receive your application, but that's OK, I can wait. Anyway, the other day, six weeks after I sent the form, they email me saying they have just received my form a couple of days ago and should receive the HDD in 75 days from that date of receipt. I've emailed them, and I'll check when the cheque for "postage & handling" was cashed. Never trust these !@#$%.

    As for Norton, perhaps consumer affairs will be interested...
    Visit my website
    Website
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  8. #7
    Join Date
    Jul 2005
    Location
    Victoria
    Posts
    5,215

    Default

    Quote Originally Posted by AlexS View Post
    The catch was you have to wait up to 75 days from when they receive your application, .

    I went to dick smith and got a good size reduction on the spot and she told me it was the cash back? Do the bigger stores cover it and give an automatic discount

  9. #8
    Join Date
    May 1999
    Location
    Tooradin,Victoria,Australia
    Age
    73
    Posts
    11,918

    Default

    Quote Originally Posted by Brickie View Post
    Im still waiting for a cash back from Norton, its going on 4 years for $10.....

    Do you think I should give up hope of getting it?

    Yours, Expectantly...
    Cheques in the mail.

  10. #9
    Join Date
    Dec 2005
    Location
    Canberra
    Posts
    3,260

    Default

    It's apparently a 'popular' marketing technique in the US (coupons/cashback offers or whatever they call them).

    Popular because: 1) the retailer is still making a percentage of the full retail price and not on a reduced price, 2) not everybody sends the coupons in, and 3) some of the redemption companies (yes, there are companies that just do redemption offer processing, that's how big an industry it is) have slightly unethical behaviour and use any possible means to reject your cashback claim.

  11. #10
    Join Date
    Jun 2006
    Location
    Barboursville, Virginia USA
    Age
    77
    Posts
    2,364

    Default

    Quote Originally Posted by Master Splinter View Post
    It's apparently a 'popular' marketing technique in the US (coupons/cashback offers or whatever they call them).

    Popular because: 2) not everybody sends the coupons in,.
    Got it in one!
    Cheers,

    Bob



  12. #11
    Join Date
    Jan 2007
    Location
    Goulburn NSW
    Age
    89
    Posts
    913

    Default

    I never buy an article with cash back.. IMO if they can give cash back the article is over priced.
    les

  13. #12
    Join Date
    Jan 2003
    Location
    Osaka
    Posts
    909

    Default

    Quote Originally Posted by les88 View Post
    I never buy an article with cash back.. IMO if they can give cash back the article is over priced.
    les
    Not quite. The cash back comes from the marketing budget. The retailer still pays the same for his stock, and his margins are the same. But as the redemption usually comes from the product company or one of their agents, they are really just paying you for some information, which is usually just your name and address. From there they recalibrate their marketing demographics software. Simple as that.
    Semtex fixes all

  14. #13
    Join Date
    Apr 2003
    Location
    Tolmie - Victoria
    Age
    68
    Posts
    4,010

    Default

    Quote Originally Posted by Brickie View Post
    Im still waiting for a cash back from Norton, its going on 4 years for $10.....
    You don't see too many of them on the road these days - fantastic sound from those old Pommy thumpers though
    - Wood Borer

  15. #14
    Join Date
    Oct 2007
    Location
    Perth
    Posts
    126

    Default

    Our first 'cash back' experience was for $30 on a printer. Had to chase it for about 8months.
    I was like a dog with a bone, wouldn't let go on principal
    When we finally got it, I was not excited as I should have been.

    Recently bought a plasma at Xmas time.
    It came with two cash back offers ??!!
    One was for a DVD player, which we got last week (and is a piece of c*#p). The other is for a weekend for 2 in your home state

    Thought we could use this as our honeymoon (which should have been 10 years ago). Haven't seen this one yet.
    Hubby says the honeymoon was just not meant to be. (very subtle, that man of mine....)

  16. #15
    Join Date
    Aug 2007
    Location
    Sydney, Northern Beaches
    Posts
    1,189

    Default

    Quote Originally Posted by Brickie View Post
    Im still waiting for a cash back from Norton, its going on 4 years for $10.....

    Do you think I should give up hope of getting it?

    Yours, Expectantly...
    Happiest day of my computer life when with some trepidation I dis-installed Norton. I now run Avast which is free, updates daily automatically, and does not cause conflicts with some programs as did Norton. Avast also does the virus job better than Norton and is a smaller program.

    That's my 2 bobs.

    prozac

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