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29th August 2018, 04:34 PM #1Member
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Take Care Replacing Festool Dust Extractor Filters
Well it was late at night on Sunday and time to put the bins out.
Decided it was time to replace the original twin dust filters in my CT22E Vac and buy the better HEPA Filters
In the half dark, tired from a hard days work I unclipped both filters without thinking and placed them in the rubbish bin.
I had not realised the plastic filter holder is seperate from the filter. - my Lux domestic Vac provides replacement HEPA filters and plastic holder as one piece. I incorrectly assumed Festool had a similar design.
So I made the mistake of tossing out the plastic holders and filters.
I thought about $20 for replacement cost of two very simple plastic holders.
I got a call from the dealer and was quoted the eplacement filter holders were a ridiculous $95 each! Yep $190 for two simple rectangular pieces of plastic!
When you add in the two Hepa Filters @ $194 the cost is close to $400. It's almost cheaper to buy a new dust extractor!
In complete disgust, I have made up the required two filter holders from spare marine plywood at zero cost and told the dealer I was not prepared to be ripped off.
Festool make great products, but charges silly prices for spare parts that cost next to nothing to produce.
Due to this negative experience my planned purchase of a new TS 55REBQ is now in doubt and I may look at the Mafell option.
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29th August 2018 04:34 PM # ADSGoogle Adsense Advertisement
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29th August 2018, 07:29 PM #2Taking a break
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OK, I have a number of problems with what you've said.
First, your "simple plastic holders" that cost "next to nothing to produce" are made in a mould that likely costs tens of thousands of dollars. Who's paying for that?
Second, spare parts is where pretty much every manufacturer makes money. They're ALWAYS expensive.
Third, you are buying a spare for one of the most expensive brands. Try buying a new, genuine wing mirror cover for a Mercedes or Audi from a dealer; same bit of plastic, same size as your filter holder, easily $100+.
Fourth, you're buying a part for a model that was discontinued many years ago; you're lucky they still even exist.
Finally, your negative experience is ENTIRELY because of a mistake that YOU made. I get that your ticked off about it, but don't go dumping on a brand because you didn't know how it worked.
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29th August 2018, 07:49 PM #3SENIOR MEMBER
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I am just going to chime in here and say from my manufacturing experience that the break even point on moulds is typically about 1000 units if your price point is set right. Not sure how many units Festool make, but I reckon its going to be a few more than 1000 units.
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29th August 2018, 08:25 PM #4
This kind of thing is a prime target for 3D printing!
It also seems to me that it would be pretty easy to toss these caddies out. I'd reckon Festool are fully aware of this and fully expect a non-trivial percentage of their audience to do EXACTLY this.
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29th August 2018, 08:34 PM #5Taking a break
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29th August 2018, 10:01 PM #6Member
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30th August 2018, 01:19 AM #7Senior Member
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That's Festool amazing products amazingly high prices......
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30th August 2018, 02:25 PM #8.
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Humm mmmm. . . . not sure I agree with this. Manufacturers will rarely make a new mould just to make spare parts as they already have the mould from the manufacturing process on their main run of production and while they manufacturing units all they do is keep the production running and make a few hundred more of the parts at literally cents a pop.
However, what often costs more than the actually manufacture of cheap parts is the cost of long term storage of a large number of parts for a large number of models.
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30th August 2018, 04:26 PM #9Senior Member
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Festool spares have always been pricey, but having said that, they support there discontinued products for a long time.
So it keeps it going and working for a lot less than replacement value.
I should replace my filters, but for the price of the replacements, i hit them with the air compressor when i'm wearing mask protection and when no one is about outside.
I'd be complaining about the cost of the bags, i grabbed a 20 pack for my CT33 from the US from Amazon as it was a heap cheaper than here.
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30th August 2018, 06:38 PM #10.
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Hummm . . again. I hope you don't aim the compressed air directly at the filter surface as this can tear micron size holes in the filter media. The safest way is to tap them to knock the dust out. If you feel like you have to use compress air then aim the air stream as close as possible to 0º to the surface so that this does not occur.
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30th August 2018, 09:10 PM #11GOLD MEMBER
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Don't think I'll ever be an ambassador for the brand. Of course it's always easier for those who are spending other peoples money, have a surfeit of their own or can claim it on tax.
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1st September 2018, 12:17 AM #12SENIOR MEMBER
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My sympathy & commiseration warmtone. An embarrassing, inadvertent mistake that I'm sure you'll not repeat!
I seem to recall that the "millennial" series of CT vacs weren't actually manufactured by Festo/ol at all. Yes, I know the Hevo/Domel motors are generic across most if not all western european dust extractors: I'm referring to the rest of their (non-electronic) componentry here. The plastics etc. I'm pretty sure they're actually made for the parent co. by their (then) recently acquired subsidiary Kraenzle. Given that there's probably a couple of hundred thousand +/- Kraenzle Ventos models produced in addition to quite a few suspected clones for Menzer, Kaercher et. al., the known Protools & several hundred thousand CT11-55?? examples made for Festo as well, I'd suggest that any initial setup costs have in the intervening 19-20 years been well & truly amortised into insignificance. That adds up to about a million or so plastic filter frames!
I'm also quite confident that other marketplaces will have the same part offered at more reasonable pricing too. It appears that it's only Oz/NZ customers that are privileged to be squeezed quite so tightly over parts pricing these days. You could possibly get replacements offshore for a fraction of the price.
I've always used "longlife" filters (& bags too usually but not exclusively) in my own CT22. I blow them (filters) out regularly using a 40 YO domestic Miele with a strong blower function, & so far have only needed to replace them once, although another exchange is probably overdue now. The pleats are more widely spaced than the standard filters' from memory (less total surface area??). The "standard" originals are still sitting unused in the first 20 year old longlife filter box that I bought with the vac.Sycophant to nobody!
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1st September 2018, 03:09 PM #13
Well well, look at this... Kraenzle Ventos ... Looks familiar in the guts? No?
urun_80553151_500x500_o.jpg
edit: and parts: https://www.amazon.de/s/ref=a9_asc_1...qid=1535775190
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2nd September 2018, 04:53 PM #14Member
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Thanks for the heads up - could be a more economical supply of filters and dust bags.
Do you know which part numbers are compatible with the CT 22?
This could be a real find!
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2nd September 2018, 05:09 PM #15SENIOR MEMBER
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https://www.ebay.com.au/itm/Filter-p...8AAOSwo0JWHUJV
https://www.ebay.com.au/itm/5-Filter...IAAOSwEeFU61U9
https://www.ebay.com.au/itm/Festool-...sAAOSwopRYlkE9
Longlife bags come up occasionally too. A couple of hundred is a reasonable price to pay. Five hundred is just plain silly.
Some vendors sell filters individually, some in pairs.Sycophant to nobody!
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